Michael Hickey

Hinsdale Center for Reproduction

Available Lines of Communication

Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolLoyola U.
ResidencyGeorgetown
FellowshipUSC
Hinsdale
121 North Elm Street
Hinsdale, IL 60521
630-856-3535
On a scale from 0-10, how likely are you to recommend Michael Hickey to a friend?
Strongly recommend: 55%Neutral: 21%Don't recommend: 24%7.8
7 assessments
  • 55% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 24% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Hinsdale Center for Reproduction to a friend?
Strongly recommend: 55%Neutral: 21%Don't recommend: 24%7.8
7 assessments
  • 55% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 24% Don't recommend (0-6)
7 assessments
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
10
He [Dr. Michael Hickey] remembers every aspect of our journey. He is always there when we have any questions. He is readily available when we need him. We are not just a number to him. We are his patients... is so compassionate. He takes all the time the situation needs. He does not run you out of the office simply bc you’re past your appointment time...I know he truly cares for us and wants us to get pregnant. He kindly listens to any concerns or questions and helps find answers.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI
Diagnosis
Endometriosis, Unexplained
10
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Dr. Hickey is so compassionate. He takes all the time the situation needs. He does not run you out of the office simply bc you’re past your appointment time. He knows every aspect of our journey and treats it as though it were his own. I never feel like just a number to him. I know he truly cares for us and wants us to get pregnant. He kindly listens to any concerns or questions and helps find answers.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
He’s very conservative in his approach. He loves what he does and is extremely passionate. He will not rush your treatment. Expect to take time to get to the bottom of the situation, but every inch will be covered. You will be in good hands.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
He remembers every aspect of our journey. He is always there when we have any questions. He is readily available when we need him. We are not just a number to him. We are his patients.
Describe the protocols Michael Hickey used in your cycles at Hinsdale Center for Reproduction and their degree of success.
I had all of the testing at a previous location. He was not satisfied with th results of a test and requested I do it again. His instinct was correct and the testing resulted in a finding that was not found before. He does the IUI’s, the surgeries, IVF. He makes sure you’re in prime condition to procede with procedure. He will not simply keep going if there is a problem like other doctors will/do.
Describe your experience with the nursing staff.
The nursing staff is great! They go above and beyond when providing results by suggesting routes that can improve results. They are kind and compassionate. Always ready for my million questions and never seem annoyed.
Describe your experience with Hinsdale Center for Reproduction.
This clinic is very small, which is a strength for me. Everyone knows me by name and knows our journey. They are an old school office, which some might not like, but I love. They don’t have the newest and greatest technology, but that’s what Dr. Hickey wants and is best at! Their communication is what made me fall in love with them from the beginning. They will answer via email even on weekends. They are amazing and I wouldn’t trust anyone else on this journey.
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
They do their best to capture anything they can that insurance will cover. They are expensive for things that are not covered, but in my opinion, it is worth it.
What specific things went wrong at Hinsdale Center for Reproduction?
  • Failed to inform you of changes in protocol
10
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
8
Dr. Hickey is friendly and made us feel at ease. Dr. Hickey did a great job of explaining the procedures we were going to be doing. He answered all of our questions. When he did perform certain tests he was thorough and explained everything in an easy to understand manner. We are hopeful that we will have success with Dr. Hickey as we move to IVF.... Dr. Hickey then started us off with 100 mg of Clomid - we tried 2 months without IUI. When then moved to 100mg of Clomid with IUI.
+ Read more
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Race
European, Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
8
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Dr. Hickey is friendly and made us feel at ease. Dr. Hickey did a great job of explaining the procedures we were going to be doing. He answered all of our questions. When he did perform certain tests he was thorough and explained everything in an easy to understand manner. We are hopeful that we will have success with Dr. Hickey as we move to IVF.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
Make sure that you discuss prices right away. Dr. Hickey can be very accommodating with helping out with the cost of procedures.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
All of the office staff know us and greet us by name. When I call the office they are very friendly. They sometimes know my results without my charts in front of them.
Describe the protocols Michael Hickey used in your cycles at Hinsdale Center for Reproduction and their degree of success.
I had an HSG with another doctor 4 months before seeing Dr. Hickey to unblock my tubes. Dr. Hickey then started us off with 100 mg of Clomid - we tried 2 months without IUI. When then moved to 100mg of Clomid with IUI. The IUI procedure was performed in October 2016 but that did not result in a pregnancy. Dr. Hickey said we would try 4 IUIs and then move to IVF. During the next 2 months I ovulated too early and the IUIs could not be performed. After that Dr. Hickey recommended we move to IVF.
Describe your experience with the nursing staff.
The nursing staff has all been very friendly and helpful. Sally has been very informative and comforting as we start our IVF process. Victoria is great at drawing my blood quickly without it hurting. All the sonogram technicians have been supportive, especially Sarah who also performed our IUI.
Describe your experience with Hinsdale Center for Reproduction.
I like that the clinic is very small. I am often the only person in the waiting room, which definitely helps me feel more like a patient and not a number. The main reason we moved to this clinic was the lower prices for many of the procedures. One weakness would be that we have not seen the doctor as much as we would like but now that we are moving to IVF we have seen him more. Another concern I have is that IVF is only performed every 3 months due to their traveling embryologist. If my first IVF procedure in April does not work, we will have to wait until July for the next one.
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
When we first started with Dr. Hickey, we did not have fertility coverage with our health insurance. The office manager was able to code our procedures so that we were paying around $80 for blood work and an ultrasound each month. Our IUI procedure was $600. We have not received billing yet for our IVF yet but we were informed the cost would be around $19,000, but we have second insurance now, so it will be less.
8
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis
10
Dr. Hickey is fantastic. I felt that I wasn't a number--he really made me feel comfortable, ensured that I knew all of my treatment options, presented information in multiple ways to ensure that I understood everything, and is really a master of his subject. When you are dealing with him--you understand that you are dealing with someone with a very high level of understanding of different ways to deal with fertility challenges. He also worked with me to make sure that I could continue (as much of) my life as normal--so I didn't feel like a robot. He is very compassionate, and has a great bedside manner. He is outstanding--I highly recommend him and his team.
+ Read more
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Race
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis
10
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Dr. Hickey is fantastic. I felt that I wasn't a number--he really made me feel comfortable, ensured that I knew all of my treatment options, presented information in multiple ways to ensure that I understood everything, and is really a master of his subject. When you are dealing with him--you understand that you are dealing with someone with a very high level of understanding of different ways to deal with fertility challenges. He also worked with me to make sure that I could continue (as much of) my life as normal--so I didn't feel like a robot. He is very compassionate, and has a great bedside manner. He is outstanding--I highly recommend him and his team.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
Do not be afraid to ask questions, or communicate what is important to you. Dr. Hickey will work with you to make sure you understand everything and will work to make sure you are able to continue as much of your life as possible during the whole process.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
Dr. Hickey and his team were very sensitive during the entire process. Dr. Hickey is very thorough with the information provided, and he really goes above and beyond to ensure that you understand your treatment options. He works with you to make you feel like a human during the process. His team of nurses are outstanding, and his administrative team is fantastic. The communication quality and quantity was on-point.
Describe your experience with the nursing staff.
There are four different nurses that you may work with during your fertility journey...and they are all outstanding. Even though one may assist in your care for one appointment--and another nurse for another appointment--everyone is aware of where you are in the process, and you don't feel like there are "hand offs." They are very compassionate and knowledgeable.
Describe your experience with Hinsdale Center for Reproduction.
The clinic runs like a well-oiled machine. Victoria is outstanding at helping you manage the appointment, billing, and pharmaceutical components. The clinic itself has everything required on-site--and if you need to go elsewhere, they are attached to Hinsdale hospital, so if you had to go somewhere--you'd go to Hinsdale. The clinic is clean and inviting, and it is easy to park.
10
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Anovulation, Unexplained
5
Dr. Hickey is a gentleman and everyone at the practice is very supportive....the technology at Dr. Hickey's practice seemed a little out of date. It was also frustrating that the IVF cycles were only done 4 times per year, and if you didn't respond quick enough to the meds it really impacted the success of the cycle...[he] started me on minimum dosage of Gonal-F and Menopur because of my age (28), and then when I was responding, they exponentially increased it throughout the stim phase.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Anovulation, Unexplained
5
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
The experience was fine. Dr. Hickey is a gentleman and everyone at the practice is very supportive. Unfortunately, we did not find success under his care. After switching to a second doctor, we did come to realize that the technology at Dr. Hickey's practice seemed a little out of date. It was also frustrating that the IVF cycles were only done 4 times per year, and if you didn't respond quick enough to the meds it really impacted the success of the cycle (not to mention the emotional toll of worrying and stress).
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
IVF is only offered 4 times per year. You may have to wait several months before you begin.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
Dr. Hickey's practice is very intimate. Often you feel as though you are the only patient - that is because the scheduling nurse is super cautious when scheduling patients to ensure that each appointment will be as efficient as possible. All of the nurses knew us by name and were truly supportive of our journey, even though it did not end up working out at this practice.
Describe the protocols Michael Hickey used in your cycles at Hinsdale Center for Reproduction and their degree of success.
I took birth control the month before. They started me on minimum dosage of Gonal-F and Menopur because of my age (28), and then when I was responding, they exponentially increased it throughout the stim phase. This treatment was not successful for me.
Describe your experience with the nursing staff.
They are wonderful. Very supportive and kind.
Describe your experience with Hinsdale Center for Reproduction.
Strengths - you feel like you are they only patient and that is nice. Weaknesses - technology is outdated, IVF is only offered 4 times per year, stressful timing
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
There were several out of pocket costs, even though Dr. Hickey was considered in network. Meds and treatment cost approx $8000 even though we were supposedly "fully covered" by our insurance with this practice.
5
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
37
Treated
2016
Success with this Doc
No
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor
0
Terrible experience. He [Dr. Michael Hickey] didn't seem to have a clue about what my real problem was and hardly provided any treatment. He suggested IUI with no chlomid and I was already of advanced age. He said it was my husband's sperm that was the problem. My husband had normal sperm.... It was only after going to two other doctors, after wasting 3 months here, that I learned I had diminished ovarian reserve and should not waste more time doing IUIs. This doctor only prescreibed IUI with no meds.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Latino
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor
0
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Terrible experience. He didn't seem to have a clue about what my real problem was and hardly provided any treatment. He suggested IUI with no chlomid and I was already of advanced age. He said it was my husband's sperm that was the problem. My husband had normal sperm. I'm not even sure he does IVF. We would've never had anything happen if we stayed there.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
Don't go.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
This clinic is really terrible. The doctor acts like he knows what he was talking about but he does not. The nurses are not much better. There are hardly any patients from what I could tell so I was not treated like a number, but that was the only positive.
Describe your experience with the nursing staff.
I got no information from nurses. One was actually very rude to me. The others didn't seem to know anything.
Describe your experience with Hinsdale Center for Reproduction.
It is really terrible. There is no sense of urgency or even the ability to understand why a woman over 35 can't get pregnant. The diagnostics were awful too. My FSH was super high and they didn't even address it.
What specific things went wrong at Hinsdale Center for Reproduction?
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 35
Treated
2008 - 2015
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
10
Don't take his [Dr Hickey's] soft spoken side as a sign of incompetence...He was always so supportive and kind. He was reassuring during procedures and hopeful along with me for positive results
+ Read more
Age
28 - 35
Treated
2008 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
10
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
He was always so supportive and kind. He was reassuring during procedures and hopeful along with me for positive results
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
Don't take his soft spoken side as a sign of incompetence
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
Bedside manner was so kind. Very individualized care
Describe the protocols Michael Hickey used in your cycles at Hinsdale Center for Reproduction and their degree of success.
Because I had unexplained infertility and was not successful after many iui attempts, he advised IVF with a maximum of 2 transferred. I had multiples both times I had IVF with two Embryos transferred
Describe your experience with your nurse at Hinsdale Center for Reproduction. (Assigned nurse: Victoria Jones)
A great team to work with! They treat you like family and work to resolve insurance issues with and for you. They were flexible with appointments and got you in and out of the office in a timely manner
Describe your experience with Hinsdale Center for Reproduction.
It is an old building but it is nicely hidden in an area where you aren't colliding with the hospital traffic even though it's connected to the hospital
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
Covered by insurance after 2500 deductible.
10
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 3 IVF, Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Other
10
[Dr Hickey] is obviously very knowledgeable and takes the time to make sure you understand the science behind what is happening (or not as the case may be!). We felt very secure under his care. In the end - he gave us the counsel we needed - to pursue donor eggs - so we did. That meant leaving his practice (they don't do donor eggs)...
+ Read more
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI, 3 IVF, Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Other
10
How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Dr Hickey is so very personable - he is obviously very knowledgeable and takes the time to make sure you understand the science behind what is happening (or not as the case may be!). We felt very secure under his care. In the end - he gave us the counsel we needed - to pursue donor eggs - so we did. That meant leaving his practice (they don't do donor eggs), but it was the best decision for us.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
Don't delay, go see him right away!
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
Dr Hickeys staff is amazing - they go out of their way to accommodate and make the process as easy as possible. They answer the phone, they are easy to communicate with (they do a lot over email, which is great) and they truly care!
Describe your experience with the nursing staff.
They knew me as a person and we're all very personally focused on my care
Describe your experience with your monitoring appointments at Hinsdale Center for Reproduction.
Easy and convenient
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
2500 deductible
10
Doctor
Michael Hickey
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Hinsdale Center for Reproduction
Hinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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