Laxmi Kondapalli

CCRM Colorado

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolU. of Vermont
ResidencyNorthwestern
FellowshipNorthwestern
Denver
4600 Hale Parkway, Suite 490
Denver, CO 80220
(303) 355-2555
On a scale from 0-10, how likely are you to recommend Laxmi Kondapalli to a friend?
Strongly recommend: 3Neutral: 1Don't recommend: 17.2
5 assessments
  • 60% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 20% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend CCRM Colorado to a friend?
Strongly recommend: 81Neutral: 12Don't recommend: 218.4
114 assessments
  • 71% Strongly recommend (9-10)
  • 11% Neutral (7-8)
  • 18% Don't recommend (0-6)
5 assessments
0
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
0
At first I was thrilled to have her [Dr Kondapalli] as a doctor. She was energetic and fun. It became clear very quickly that she made many mistakes - we had to correct her. She misdiagnosed and recommended the wrong protocols. She pushed donor sperm despite the fact that we said repeatedly we did not want that. We met with her 3 times. After our last attempt, we refused to meet with her because of her complete lack of care.
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
No
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
0
How was your experience with Laxmi Kondapalli?
At first I was thrilled to have her as a doctor. She was energetic and fun. It became clear very quickly that she made many mistakes - we had to correct her. She misdiagnosed and recommended the wrong protocols. She pushed donor sperm despite the fact that we said repeatedly we did not want that. We met with her 3 times. After our last attempt, we refused to meet with her because of her complete lack of care.
What one piece of advice would you give a prospective patient of Laxmi Kondapalli?
See another doctor.
During treatment, did you feel like you were treated like a number or a human?
She frequently confused information. She had never read our chart when we went to meet with her. She made many mistakes. We only met with her 3 times. She refused to admit she made mistakes.
Describe the protocols Laxmi Kondapalli used in your cycles and their degree of success.
She first put me on an antagonist protocol, it produced a lot of eggs but my estrogen skyrocketed. The second protocol was the same but with estrogen priming. My estrogen hit almost 7,000. She refused to admit that it was the protocol and actually had the nerve to say, "we could change the protocol, what do you think we should do?"
Describe your experience with the nursing staff.
It's hard to blame the nurses because they are underpaid, overworked and not trained. I never had one nurse - I spoke to several who frequently made mistakes.
Describe your experience with CCRM Colorado.
A money-making machine that pushes donor egg and sperm to boost their numbers.
Describe your experience with your monitoring appointments.
Cattle-call line.
Describe the costs associated with your care under Laxmi Kondapalli.
In total, almost $75,000 including one unnecessary surgery for my husband. Result: 0 embryos
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
0
Doctor
Laxmi Kondapalli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
CCRM Colorado
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
38
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF, Donor Sperm
Diagnosis
9
I like doctors that work collaboratively, that don't get huffy if you have questions. Dr Kondapalli was great in that respect. I think she was one of the newer doctors at CCRM when I saw her but I thought her approach was a good fit for me...Great bedside manner. Very compassionate....have a list of questions ready so you can make the most of your one on ones with the doctor, since you often interface with nurses instead...Doctor was great.
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Age
38
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Donor Sperm
Diagnosis
9
How was your experience with Laxmi Kondapalli?
I like doctors that work collaboratively, that don't get huffy if you have questions. Dr Kondapalli was great in that respect. I think she was one of the newer doctors at CCRM when I saw her but I thought her approach was a good fit for me.
What one piece of advice would you give a prospective patient of Laxmi Kondapalli?
Like any clinic, have a list of questions ready so you can make the most of your one on ones with the doctor, since you often interface with nurses instead.
During treatment, did you feel like you were treated like a number or a human?
Great bedside manner. Very compassionate.
Describe your experience with your nurse.
My nurse was very responsive. The one thing I didn't like is she only worked 4 days a week, so if it was her off day, you had to wait for a callback from someone who didn't know your situation very well.
Describe your experience with CCRM Colorado.
Doctor was great. Lab is world renowned. Business office was truly bad - lots and lots of room for improvement there. In addition to errors on their part and inability to coordinate with insurance company properly, lots of times they simply wouldn't respond - there is no excuse for that. Took many months of weekly efforts on my part to get reimbursed part of the upfront fee since I had insurance coverage. It shouldn't be that hard.
Describe the costs associated with your care under Laxmi Kondapalli.
It was around 20k upfront, even if you had insurance coverage that would reimbursing them. I think PGD was additional, but can't recall the details.
9
Doctor
Laxmi Kondapalli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CCRM Colorado
Lone Tree
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36
Treated
2012
Success with this Doc
?
Treatment
1 Embryo Freezing (cancer), IVF
Diagnosis
7
She [Laxmi Kondapalli] is a great doctor, but she doesn't explain as much as I would like. In some cases, I don't think that I got to make decisions knowing all of the facts. In addition, she is very, very conservative in her advice. She may order every test on the planet, and doesn't seem aware in the least what the financial burden for the patient is. I suspect that at her new clinic, CCRM, she may also steer a borderline IVF candidate towards a donor before another doctor.
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Age
36
Treated
2012
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 Embryo Freezing (cancer), IVF
Diagnosis
7
How was your experience with Laxmi Kondapalli?
She is a great doctor, but she doesn't explain as much as I would like. In some cases, I don't think that I got to make decisions knowing all of the facts. In addition, she is very, very conservative in her advice. She may order every test on the planet, and doesn't seem aware in the least what the financial burden for the patient is. I suspect that at her new clinic, CCRM, she may also steer a borderline IVF candidate towards a donor before another doctor.
What one piece of advice would you give a prospective patient of Laxmi Kondapalli?
If you have a complicated case and want a clearer briefing about your options, maybe use one of the other doctors in the practice.
During treatment, did you feel like you were treated like a number or a human?
I saw her at the University of Colorado Advanced Reproductive Medicine clinic in her capacity as an oncofertility specialist. She was very upbeat, kind and engagged.
Describe your experience with CCRM Colorado.
CCRM, where I briefly followed up with Dr. Kondapali after she moved, feels like an elitist, greedy place. The intake process was infuriating and insulting, the receptionists infuriating, and the nurses poor communicators and detached. Everyone says that CCRM has great doctors, but the administration of the clinic is a nightmare and it is the doctor's responsibility.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to convey critical information
7
Doctor
Laxmi Kondapalli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
CCRM Colorado
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
She [Dr. Laxmi Kondapalli] was very loving & supporive which is a big deal when you are paying so much money & so hopeful. She had a great bedside manner & obviously did a great job! She was also very good with my parents who had a lot of questions & concerns. She treated us like humans not just another patient. She also sent a card when we got positive results. She's a wonderful human & an incredible dr!
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Age
35 - 36
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
How was your experience with Laxmi Kondapalli?
She was very loving & supporive which is a big deal when you are paying so much money & so hopeful. She had a great bedside manner & obviously did a great job! She was also very good with my parents who had a lot of questions & concerns. She treated us like humans not just another patient. She also sent a card when we got positive results. She's a wonderful human & an incredible dr!
What one piece of advice would you give a prospective patient of Laxmi Kondapalli?
Nothing, no advice. They would find out how great she was all on their own!
During treatment, did you feel like you were treated like a number or a human?
She was very loving, kind, positive and supportive. My favorite doctor ever!!!
Describe the protocols Laxmi Kondapalli used in your cycles and their degree of success.
I don't remember the exact specifics but they really tailor it for the individuals needs. We did a frozen embryo transfer & it produced twins :)
Describe your experience with your nurse.
Honestly, everyone was amazing. I did not have a bad experience with anyone!!
Describe your experience with CCRM Colorado.
Run like a well oiled machine. It's expensive but well worth it. It's clean, run well & everyone is very nice
Describe the costs associated with your care under Laxmi Kondapalli.
around $40,000.00
10
Doctor
Laxmi Kondapalli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM Colorado
Lone Tree
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
10
Dr K is very knowledgeable & compassionate. She explains the IVF process very well & seems to have the knowledge to adjust protocols in order to get a good response. I had a history of being a poor responder to stimulation meds at a local clinic & I am convinced I would not have had 2 embryos to freeze without Dr Kondapalli.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
10
How was your experience with Laxmi Kondapalli?
Dr K is very knowledgeable & compassionate. She explains the IVF process very well & seems to have the knowledge to adjust protocols in order to get a good response. I had a history of being a poor responder to stimulation meds at a local clinic & I am convinced I would not have had 2 embryos to freeze without Dr Kondapalli.
What one piece of advice would you give a prospective patient of Laxmi Kondapalli?
Do research & bring questions. She will answer them & address all concerns.
Describe your experience with CCRM Colorado.
Lab is the strenggh
Describe the costs associated with your care under Laxmi Kondapalli.
20k
10
Doctor
Laxmi Kondapalli
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CCRM Colorado
Lone Tree
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less