John Rinehart

Reproductive Medicine Institute

Available Lines of Communication

Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolSt. Louis U.
ResidencyJohns Hopkins
FellowshipBrigham & Women's Hosp
Evanston
2500 Ridge Ave
Evanston, IL 60201
(847) 869-7777
Oak Lawn
5716 W 95th St
Oak Lawn, IL 60453
(630) 221-8131
Oakbrook
2425 W 22nd St
Oakbrook, IL 60611
(630) 954-0054
Winfield
25 Winfield Rd
Winfield, IL 60190
(630) 221-8131
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On a scale from 0-10, how likely are you to recommend John Rinehart to a friend?
Strongly recommend: 68%Neutral: 25%Don't recommend: 7%8.6
12 assessments
  • 68% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 7% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Reproductive Medicine Institute to a friend?
Strongly recommend: 58%Neutral: 24%Don't recommend: 18%8.1
29 assessments
  • 58% Strongly recommend (9-10)
  • 24% Neutral (7-8)
  • 18% Don't recommend (0-6)
12 assessments
7
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Unexplained
7
Dr Rinehart was direct and to the point. He took the time to talk to me and my fiance after each unsuccessful transfer and listen to my concerns...He did do all of my procedures and didn't pass it off to an associate...very knowledgeable, and kind. he took the time to explain things to me, although I had to ask a lot of clarifying questions. However, I do not feel that he really thinks outside of the box, as each new step we took after a failed transfer (PGS testing ERA) were always my idea. I feel that he believes so much in his protocol that he does little to stray from it and believes it is just a numbers game
+ Read more
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Unexplained
7
How was your experience with John Rinehart at Reproductive Medicine Institute?
Dr Rinehart is very knowledgeable, and kind. he took the time to explain things to me, although I had to ask a lot of clarifying questions. However, I do not feel that he really thinks outside of the box, as each new step we took after a failed transfer (PGS testing ERA) were always my idea. I feel that he believes so much in his protocol that he does little to stray from it and believes it is just a numbers game - AKA try more and it should eventually work. He did do all of my procedures and didn't pass it off to an associate, which I liked.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Ask lots of questions and be ready for "batching" meaning you will be on Birth control for awhile in order to get in "sync" with out women in the practice so egg retrievals/transfers can be timed up.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr Rinehart was direct and to the point. He took the time to talk to me and my fiance after each unsuccessful transfer and listen to my concerns. He does come off a bit pretentious (with his Harvard and John's Hopkins degrees and very data driven language).
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
My protocol included BC for awhile, then starting stims (Pregnyl, Follistin, Menopur and an HCG trigger) and then prep for transfer was typically Estrace and PIO.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Rachel easton)
Very compassionate and organized. Well run office in my opinion. Got you in and out of appointments fast.
Describe your experience with Reproductive Medicine Institute.
Weaknesses - wish they had earlier hours. Not always warm and fuzzy. Had some "don't ask don't tell" types of behaviors where I felt in the dark unless I asked questions. Strengths - organized, quick, and answered your questions that you asked.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
$800 ERA - Their Genetic PGS testing was more pricey than other clinics (Total for 2 retrievals and testing 8 embryos and freezing/storage fees etc was $8055 out of pocket and my insurance covered the actual procedures)
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
Was willing to transfer 2 embryos, even though they were PGS tested, due to my age (41 at that tome)
What specific things went wrong at Reproductive Medicine Institute?
  • Lost appointments
7
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Medicine Institute
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
He [Dr. John Rinehart] started drugs in a lower dose to see how I’d respond and adjusted from there- I never had a problem with OHSS or anything like that. I guess you could say my stim cycle was a pretty good one considering he got right around the number of oocytes he hoped for and no problems arose. I will begin my second stim cycle at the end of this month as we used all of our frozen embryos and my protocol will be very similar to last time.
+ Read more
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
I went with my husband for our first consult after a year and a half of trying to get pregnant- we had already received the not so great news that our lack of a positive pregnancy test likely was due to MFI. We went to our appointment nervous, heartbroken, confused but hopeful. He laid it all out for us and talked openly about what this meant for trying to become a family- there was no sugar coating anything or allowing us to put our heads in the sky - there were tears but there was also a fire that got lit under us that we can do this- he knows his stuff and he will do all he can to guide us towards a positive pregnancy test. He was always cheerful at appointments where i saw him and made sure to explain what he was going to do, what he saw on the screen and what that would mean for the next step.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Be ready for him to tell you his very honest medical opinions and don’t let it get you down- you will know what you’re up against and gather the strength to fight forward. Also ask questions- nothing is dumb or silly he will explain to you anything you want to know or have concerns about.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr Rinehart makes you feel important and worthy of his time- he explains procedures and diagnoses with honesty and although blunt with percentages and likelihood of attaining what we hoped for - he is always open to discuss questions or concerns we had and wished us luck.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
He started drugs in a lower dose to see how I’d respond and adjusted from there- I never had a problem with OHSS or anything like that. I guess you could say my stim cycle was a pretty good one considering he got right around the number of oocytes he hoped for and no problems arose. I will begin my second stim cycle at the end of this month as we used all of our frozen embryos and my protocol will be very similar to last time.
Describe your experience with the nursing staff.
The nursing staff was so friendly and felt like cheerleaders. They were glad when things were going well and shared in our sadness when we didn’t get a positive test or just had a hard day or week.
Describe your experience with Reproductive Medicine Institute.
Quiet and clean, soothing and inviting. There will be front faces who are mostly “doing their job” and therefore may have never walked a day in our shoes fighting infertility, I like to keep my conversations with them to a minimum as you can definitely tell the vibe when people are compassionate towards your Situation. The back nurses who will draw your blood and meet with you are great- caring, helpful and compassionate.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
I know in total we ended up spending almost 15k out of pocket. Medicines were just under 5k for the stim and between 1-2k for the frozen cycle. We had 80% coverage for procedures and a $50 copay every visit. This time around we will only have 60% coverage and our additional insurance to cover IVF is $400/month.
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
I was allowed to choose one or two embryos for both transfers - one was a fresh which resulted in a BFN and the second was frozen which resulted in a singleton pregnancy. This time around it sounds like he’d advise to transfer one 5 day embryo whereas last time for the fresh cycle it was two 3 day ones. He definitely knows the risks multiples can bring and doesn’t want to put myself or a baby in an unfavorable position.
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
1 IUI, IVF
Diagnosis
Male Factor
10
We trust his [Dr. Rinehart] experience and appreciate his honesty and the way he offers hope to us is a calming force for us when going through such a trying time...He sat down with us and let us show our emotion and reacted to it as he understood our concerns, fears, lack of hope and confusion. He responded with encouragement but also honest percentages and was very upfront about outcomes. He took the time to let us ask questions and made sure we understood what he was telling us.
+ Read more
Age
27 - 31
Treated
2014 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, IVF
Diagnosis
Male Factor
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
I can’t thank him enough for our beautiful son we have and now as we work to expand our family there was no where else we wanted to go. We trust his experience and appreciate his honesty and the way he offers hope to us is a calming force for us when going through such a trying time.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Be ready to hear things honestly as he does not sugar coat anything and trust his knowledge but ask anything as he will explain in detail what you want to hear more about or need to know.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
He sat down with us and let us show our emotion and reacted to it as he understood our concerns, fears, lack of hope and confusion. He responded with encouragement but also honest percentages and was very upfront about outcomes. He took the time to let us ask questions and made sure we understood what he was telling us.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
So I am starting IVF right now again and in the beginning stage of using birth control - he is doing primarily the same protocol as I did in 2015 with a successful oocyte stim cycle which then resulted in a positive FET. I know my drug lists include Lupron, Menopur, follistim, hcg trigger shot. I grew 15 eggs last time and 8 were mature. 7 fertilized. 2 were transferred fresh and neither took. Of the remaining 5 two were able to be frozen and of those two transferred on June 9, 2015 one took! During the early stages of pregnancy I was doing progesterone oil shots and orally taking estrace.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Melissa )
This time around I have new nurses- last time I felt very secure with my nurses and they seemed to be very organized and on top of the appointments, necessary things to do and making sure I was on track. I am very organized and this time I have new nurses that are new to the practice and they’re figuring things out. They are very caring and helpful but I am staying on top of everything to make sure there are no issues while they get into their groove🙂
Describe your experience with Reproductive Medicine Institute.
Nice office, calm setting. People are friendly and helpful. The only suggestions would be the front lady can sometimes be a bit rushy with you and make you feel “cut off” and Like your question isn’t important. I can’t stress enough how much compassion and care needs to be in this area of work- people are at their lowest and hardest times navigating a very hopeless time.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
Out of pocket we spent around 14k. I have to take out additional insurance at $300/ month last time in 2015 and $400/month this time as our insurance does not cover Ivf. The clinic was helpful in providing around 4,000$ worth of medicines in 2015 and hoping to help a little this time if possible as we have no insurance for the meds.
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
I trust my Drs guidance, this time around I will probably do what he suggests as we did last time (transferring two both times).
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
9
Dr [Rinehart] spoke candidly about our options, always gave me step by steps regarding what would happen/what to expect before doing anything, knew my name, and took the time to answer our questions to our satisfaction...He was able to joke with us and overall I had a good first fertility doc/treatment experience.
+ Read more
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
9
How was your experience with John Rinehart at Reproductive Medicine Institute?
Our situation was a bit different as we had to do IVF due to not wanting to pass on a genetic issue to our kids, so IVF with PGD was always our only option, with no prior attempts at pregnancy. We had done a lot of research before meeting with him, I knew his training/read some of his publications, and had an idea of what he would be like before we met. When we met he was exactly what I was thinking, and he remained professional the entire time. I am a psychologist, I'm not sure if he did this purposefully to demonstrate he had read our intake information or if it was a chance fluke, but during our initial meeting he had a journal article about the toll on patient's mental health and improving it throughout IVF on his desk that was current and he was clearly reading. That stuck with me. He always explained procedures and options clearly, compassionately, but he did not bullsh*t around. He was able to joke with us and overall I had a good first fertility doc/treatment experience.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Have a list of questions available and don't be afraid to ask them- he will answer all of your questions, and he's willing to have phone consults as you go as needed.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr spoke candidly about our options, always gave me step by steps regarding what would happen/what to expect before doing anything, knew my name, and took the time to answer our questions to our satisfaction.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
After speaking with genetic counselors, our only options were either IVF with PGD or adoption. Pretty straight forward. We met in December '16, did all of the testing to make sure no other problems were present for either of us, Was on & off birth control for a while, Started Lupron 10ml injections Dec 31 '16, then added Menopur and Gonal-F, did the Egg Retrieval by the end of January (we had 15 eggs, 12 were useable, 10 continued to mature, then 7 were able to be biopsied, and then only 2 were useable without having the genetic disorder), had my body on "shut down/recovery mode", was back on & off birth control, then back on Lupron, then on Estradiol, then added Progesterone in Sesame Oil, then Frozen Embryo Transfer April 10th, found out through bloodwork 10 days later we were pregnant, I was discharged from the clinic after we did a transvaginal ultrasound the week after and told to contact my OBGYN and continue my meds, I continued 2x/day PIO shots until ending May 17th, then on Progesterone suppositories for 2 weeks, and then done with medication.
Describe your experience with your nurse at Reproductive Medicine Institute.
Overall I felt very much understood and cared for. There were a few things I didn't like including being given timelines that were not always accurate , but in general I had confidence in my nurse.
Describe your experience with Reproductive Medicine Institute.
My husband was not allowed in the room when we did our Frozen Embryo Transfer. After the transfer I was left to "relax" (as if anyone can) for 5 minutes in the quiet, and it would have been incredibly comforting to have him in the room at that point if he couldn't be there earlier. It is their office policy to not allow any unnecessary people in the room to preserve the "embryo friendly environment" (my husband was absolutely necessary in that moment), and I HATED that he wasn't allowed to be with me at this important moment in our lives. Also- after we did our blood work and came in the next week for an ultrasound I was discharged from the practice and told I needed to schedule with my OBGYN for follow up appointments so we called and scheduled an appointment with my OBGYN for another 3 weeks from then. This was on a Thursday early evening. Less than 72 hours later I started hemorrhaging and when we called to see if we could get in to see the fertility doctor, we were told he could not see us because we were discharged. I was actively bleeding and 6.5 weeks pregnant and told to call my OBGYN they couldn't do anything about it. Even though my apt wasn't until another 3 weeks. Even though I literally work down the street from the fertility clinic and it hadn't even been 72 hours since I had seen the doctor, they refused to see me and instead could only refer me out. I almost miscarried, and during that scary time instead of letting me talk to the nurse, the front desk staff clearly had me move on. Although our overall experience was a good one and we luckily got pregnant on our first cycle- it left a pretty bad feeling ending that way.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
In total we paid out of pocket rates- our insurance covered nothing. We spent about $15-18k
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
I was given the choice between transferring 1 or 2 embryos. I was told the chance of getting pregnant with only transferring one (both were graded the highest grade quality) we had only a 30-40% chance of getting pregnant. If we transferred 2 we had a 60-70% chance, and if we did 2 there was only a 20% chance of multiples.
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
9
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine Institute
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
37
Treated
2016
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
2
He [Dr. Rinehart] did not explore my situation to the fullest he could have....we had such a poor stimulation but he continued with the egg retrieval....he didn't explore the blockage of hormone and my clotting issue. This lack of digging is frustrating. Also that we spent the time/money on an ivf cycle that should have been cancelled. He stated diet and other lifestyle factors weren't important and they were...He knew who I was and our situation...Dr. Rinehart also did not see value in looking into underlying health issues that affect my reproductive health (diet/ immune issues).
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
2
How was your experience with John Rinehart at Reproductive Medicine Institute?
He did not explore my situation to the fullest he could have. Went to subsequent doctors and they were surprised by a few things: One that we had such a poor stimulation but he continued with the egg retrieval. That he didn't explain why this happened. That he didn't explore the blockage of hormone and my clotting issue. This lack of digging is frustrating. Also that we spent the time/money on an ivf cycle that should have been cancelled. He stated diet and other lifestyle factors weren't important and they were.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Ask questions. Get second opinions. Do your own research.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
He knew who I was and our situation.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
First we tried IUI. we got pregnant- yay! Then we lost it :( We then tried two more IUI. Both failed. We then went right into two back to back cycles of IVF. I should have not done this. I should have taken time to increase my protein (make more follicles). First cycle I had only 3 follicles. It should have been cancelled. He put me on Birth control as part of the start of this cycle. It slowed my system way down and made me not produce enough follicles. So in my opinion this cycle should have been cancelled. Second time he did not put me on BC. He retrieved 6 eggs- none of them worked.
Describe your experience with the nursing staff.
Worked with Rachel primarily. She was very compassionate. Sometimes awkward but this was not a problem for me. The clinic seemed understaffed. She was doing everything. She did most of my iui's as well. She also forgot to do certain things- request pharmacy perscriptions. Also the injection instructions were minimal. Worked mostly with youtube videos.
Describe your experience with Reproductive Medicine Institute.
Strengths- they were ok. I think they were understaffed and disorganized.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
It was expensive
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to order appropriate test
  • Failed to convey critical information
2
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Reproductive Medicine Institute
Evanston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
7
Dr. Rinehart followed a baseline protocol for my egg retrieval, I believe it was a standard medication protocol...In the end, Dr. Rinehart did do the retrieval (since I've only done one retrieval) that resulted in my daughter. So I do trust that he did what was necessary and knew what he was doing. After I miscarried after my first transfer, I thought his conclusion that my eggs were poor quality was a bit rash, but perhaps that is what the evidence suggested.
+ Read more
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
7
How was your experience with John Rinehart at Reproductive Medicine Institute?
In the end, Dr. Rinehart did do the retrieval (since I've only done one retrieval) that resulted in my daughter. So I do trust that he did what was necessary and knew what he was doing. After I miscarried after my first transfer, I thought his conclusion that my eggs were poor quality was a bit rash, but perhaps that is what the evidence suggested. I had issues with his clinic mostly, not Dr. Rinehart.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Like with any clinic, be your own advocate and ask questions. Don't feel like you are an inconvenience, this is your appointment and consultation and you deserve to get all you can out of it. Ask questions and force doctors and nurses to be thorough in their explanations. Ignore any signs of them rushing you or of annoyance.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr. Rinehart's clinic was smaller, so I did feel cared for by him, however his demeanor is a bit more reserved and straight-forward, which I've met women that appreciated, but for me it felt a bit harsh. I was seeking a doctor who demonstrated a bit more empathy, and whether Dr. Rinehart felt this or not (I believe he did) he didn't show this very well.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
Dr. Rinehart followed a baseline protocol for my egg retrieval, I believe it was a standard medication protocol and it seemed to work fine with me. I don't remember what I was was on specifically but I know nothing was altered.
Describe your experience with Reproductive Medicine Institute.
Keep record of any appointments you make, because there were multiple times when I made an appointment and showed up and they said I didn't have one. In fact, my main issue with this clinic was the scheduling. This is just something that cannot happen with fertility clinics since in my case the delay caused me to have to wait another month to get an appointment and start treatment.
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
I transferred two embryos with Dr. Rinehart. They advised us to do one, but we wanted to increase our chances. For this transfer our embryos were not pgs tested.
What specific things went wrong at Reproductive Medicine Institute?
  • Lost appointments
7
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 47
Treated
2009 - 2015
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Anovulation
10
Dr. Rinehart and his staff were always personable and helpful. Every question was answered, every concern addressed. I got to know everyone personally as well as professionally.
+ Read more
Age
41 - 47
Treated
2009 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Anovulation
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
Dr. Rinehart was warm and friendly. He was great with explaining things to my husband and with reassuring me and my fears. He is extremely knowledgeable and patient.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
You don't have to be afraid or intimidated or shy about asking whatever you need to ask Dr. Rinehart. He has heard it all and he will handle your questions respectfully without making you feel uncomfortable about asking.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr. Rinehart and his staff were always personable and helpful. Every question was answered, every concern addressed. I got to know everyone personally as well as professionally. They recognized that while I was there for treatments, that I was a person with other facets to my life and could hold conversations about other things and not just infertility. They were great when I had to drag a child or two along. I never felt like I was being rushed out the door. I really felt like part of their family.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
When I had a reaction to the progesterone shots he switched to suppositories. Worked just the same without the side effects. Not sure what protocols he used, I didn't want to know every little detail, I wanted to trust the doctor to do their job and not obsess in my own brain about it.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Rachel)
She talked to me like a friend. She could answer any question I asked. She always got back to me within an appropriate time. She anticipated my questions and concerns. She could put my questions into words for me when I needed her too.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
They varied over the years ranging from approx. $1200 per cycle to $100 per cycle.
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2013
Success with this Doc
26 Eggs Frozen
Treatment
1 Egg Freezing, Donor Sperm
Diagnosis
Other
10
Dr. Rinehart took his time with me and explained everything in full detail. He gave me all the info i needed to make my decision and how my outcome will go...Dr. Rinehart is a very upfront man. I uphold the most respect for him to tell me the truth and what to expect. He told me even tho I am freezing my eggs what my chances to have a child would be. he knew I was a single mom who wanted another child in the future and did not milk me for every penny he could get. For that I would recommend him to anyone. He is very short with his conversations but knows what he is doing and i trusted him.
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Age
33
Treated
2013
Success with this Doc
26 Eggs Frozen
Race
Other
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, Donor Sperm
Diagnosis
Other
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
Dr. Rinehart is a very upfront man. I uphold the most respect for him to tell me the truth and what to expect. He told me even tho I am freezing my eggs what my chances to have a child would be. he knew I was a single mom who wanted another child in the future and did not milk me for every penny he could get. For that I would recommend him to anyone. He is very short with his conversations but knows what he is doing and i trusted him.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
If you want the truth no matter how much it hurts he is your guy. He will not give you false hope.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Dr. Rinehart took his time with me and explained everything in full detail. He gave me all the info i needed to make my decision and how my outcome will go.
Describe the protocols John Rinehart used in your cycles at Reproductive Medicine Institute and their degree of success.
I was 33 yrs old and he used bravelle 225 and menopur 75 with lupron 5 units i went for about 10 days of stim then retrieval i retrieved 27 eggs and 26 were frozen. then i stayed on lupron and letrozole for 7 days after.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Kate)
Kate was great she knew what she was doing. She talked to me not only as a patient but made me feel kinda like a friend but on a professional level. the other girls were great as well maggie and monika they also treated me good.
Describe your experience with Reproductive Medicine Institute.
the winfield and oak brook offices were great.
Describe your experience with your monitoring appointments at Reproductive Medicine Institute.
i was treated as a true pt i was explained everything by the nurses before my u/s and after my u/s and labs Dr. Rinehart did my u/s but the nurses talked to me after.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
since my insurance did not cover egg freezing it was a great self pay cost
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to send your chart to another clinic
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
PCOS
10
We really enjoyed working with Dr. Rinehart and appreciated his candid demeanor. It probably isn't what everyone is looking for but he explained what was going on and how to fix it. Over and over. We started with clomid- negative test results. He recommended against IUI for us and we went straight to IVF. During our first cycle, we got all the way to fertilized embryos and they disentigrated. It was heartbreaking. We met with Dr. Rinehart and changed my protocol for the next round. We ended up with three embryos after five days. We implanted two and frozen one. We now have two year old boy girl twins!
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Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
PCOS
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
We really enjoyed working with Dr. Rinehart and appreciated his candid demeanor. It probably isn't what everyone is looking for but he explained what was going on and how to fix it. Over and over. We started with clomid- negative test results. He recommended against IUI for us and we went straight to IVF. During our first cycle, we got all the way to fertilized embryos and they disentigrated. It was heartbreaking. We met with Dr. Rinehart and changed my protocol for the next round. We ended up with three embryos after five days. We implanted two and frozen one. We now have two year old boy girl twins!
Describe your experience with the nursing staff.
We always had positive experiences with the nursing staff. One was pregnant during our time there which was hard for me. I know it was irrational but it just wasn't something I wanted to see while we were going through such a hard time getting pregnant!
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
We were very fortunate that my insurance covered our IVF at 100%. I don't remember the cost breakdown when we did clomid cycles but it cost us about $1,000 every month before I switched insurances.
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
He [Dr. Rinehart] is extremely knowledgeable and a realist. He gives it to you straight and provides detailed information on your course of treatment. He’s easy to talk to and understands that this process is overwhelming...Staff [at Reproductive Medicine Institute] was friendly and helpful. All knew my name....After a procedure, I was waiting on a call for information and never received one. I ended up having to contact them a day later.
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Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
He is extremely knowledgeable and a realist. He gives it to you straight and provides detailed information on your course of treatment. He’s easy to talk to and understands that this process is overwhelming.
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
Be open and honest with your concerns. Ask questions.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
Staff and nurses were friendly and knew my name. Felt comfortable asking questions and never felt rushed.
Describe your experience with your nurse at Reproductive Medicine Institute.
Staff was friendly and helpful. All knew my name.
Describe your experience with Reproductive Medicine Institute.
Be flexible with patients and they were very on time with scheduling. I think a weakness is having your plan on paper. It would be nice if something was electronic. More training when it came to shots or offer to do the first shot. Very helpful with insurance and meds.
Describe the costs associated with your care under John Rinehart at Reproductive Medicine Institute.
Only copayments of $50 when I saw a doctor. Everything else was covered by insurance.
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call with results
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Winfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
52
Treated
2013
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
10
I switched doctors in same clinic under recommendation of my ob/gyn. I was very pleased with the experience. he was very honest, upfront and clear about our potential outcomes and risks.
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Age
52
Treated
2013
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
10
How was your experience with John Rinehart at Reproductive Medicine Institute?
I switched doctors in same clinic under recommendation of my ob/gyn. I was very pleased with the experience. he was very honest, upfront and clear about our potential outcomes and risks
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
pick him over other doctors . he runs the clinic and has the most experience
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
I thought Dr Rinehart was very open, communicative and extremely knowledgeable. I found him compassionate and and encouraging yet realistic about our chances given my advanced age
Describe your experience with your nurse at Reproductive Medicine Institute.
she made mistakes about adivisng things to be prepared for. We listened carefully , took notes, read all provided materials but still missed things that she either forgot to tell us or communicated poorly. She was dismissive and blamed us for things we never knew.
What specific things went wrong at Reproductive Medicine Institute?
  • Lost paperwork
10
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Reproductive Medicine Institute
Chicago
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
8
Age
33 - 34
Treated
2010 - 2011
Success with this Doc
No
Treatment
3 IUI, 4 IVF
Diagnosis
Male Factor, PCOS, Unexplained
8
He didn't give me a lot of the information that other friends that were going through IVF got. I actually liked that... I appreciated that they the kept the stuff that was out of my control, out of my head.
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Age
33 - 34
Treated
2010 - 2011
Success with this Doc
No
Race
Other
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
Male Factor, PCOS, Unexplained
8
What's one piece of advice would you give a prospective patient of John Rinehart at Reproductive Medicine Institute?
He didn't give me a lot of the information that other friends that were going through IVF got. I actually liked that. Many of my friends were obsessed with numbers they got back from every blood test, hormonal levels when waiting for a pregnancy test, etc. I appreciated that they the kept the stuff that was out of my control, out of my head.
During treatment, were you treated like a number or a human with John Rinehart at Reproductive Medicine Institute?
The team there was incredible. The nursing staff was caring and very responsive.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Rachel)
Rachel was incredible. Responsive, caring, loving. Everything you would want in a nurse. She was a light in a dark process.
What specific things went wrong at Reproductive Medicine Institute?
  • Lost paperwork
8
Doctor
John Rinehart
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine Institute
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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