Alex Polotsky

Advanced Reproductive Medicine (U of CO)

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolAlbert Einstein
ResidencyCornell
FellowshipAlbert Einstein
Colorado Springs
4125 Briargate Pkwy
Colorado Springs, CO 80920
(719) 314-3333
Denver
3055 Roslyn St., Room 230
Denver, CO 80238
(303) 724-8089
On a scale from 0-10, how likely are you to recommend Alex Polotsky to a friend?
Strongly recommend: 3Don't recommend: 36.3
6 assessments
  • 50% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 50% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Advanced Reproductive Medicine (U of CO) to a friend?
Strongly recommend: 8Don't recommend: 76.7
15 assessments
  • 53% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 47% Don't recommend (0-6)
6 assessments
0
Age
32
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
0
Dr. Polotsky did not take the time to explain the diagnosis and treatment plan adequately enough...Dr. Polotsky always appeared more interested in seeing his next patient than actually spending time with us. The only instance in which he actually spent any time talking with us was after I complained and requested a personal phone call from him. If you are okay with a technician taking care of your reproductive needs, then he may be a good fit, but if you are looking for a relationship, go elsewhere...
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
0
How was your experience with Alex Polotsky?
Dr. Polotsky always appeared more interested in seeing his next patient than actually spending time with us. The only instance in which he actually spent any time talking with us was after I complained and requested a personal phone call from him. If you are okay with a technician taking care of your reproductive needs, then he may be a good fit, but if you are looking for a relationship, go elsewhere.
What one piece of advice would you give a prospective patient of Alex Polotsky?
Shop around, seek second opinions, and make him explain every detail.
During treatment, did you feel like you were treated like a number or a human?
Dr. Polotsky did not take the time to explain the diagnosis and treatment plan adequately enough. As we embarked on our treatment plan, we received mixed interpretations from his staff on the same information. During one round of IUI, one nurse stated that the response was adequate to the medication while another stated that it was not. Given the lack of communication, mixed interpretation of the same clinical data, we could not trust that this clinic was delivering high quality care.
Describe your experience with the nursing staff.
I have even more complaints of the nursing staff. They were incredibly disorganized and overall insensitive. First, the did not send in the prescription for Ovidrel on time in order for me to pick it up at the pharmacy. After navigating the dysfunctional call center, I got a hold of the fellow on call who sent in the prescription. The nurse called later and simply stated that she forgot. Furthermore, after the first round of IUI, the nurse informed us that my wife had an adequate response to clomid. For our second round, a different nurse (we always saw a different nurse!) said that our response to that first round was inadequate. Both nurses had the exact same data (follicle count and size) but with vastly different interpretations. Additionally, this second nurse told us that "IVF may be unethical", implying futility to even considering this approach. My wife is young (32 years old) with diminished ovarian reserve, but hardly at the point of futility. Furthermore, I am not sure how this clinic allows nurses to render these decisions and recommendations. As Dr. Polotsky is the division chief and medical director, he is ultimately responsible for the education, training, and scope of practice of these nurses and it is unacceptable.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Strengths: cheap. Weaknesses: disorganized, chaotic, unprofessional, and poor communication skills among practice team members.
Describe the costs associated with your care under Alex Polotsky.
Most affordable clinic in Denver that I could find.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
0
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
25
Treated
2016
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
2
He wasn't willing to try just medication and said IUI was the way to go, but didn't really tell us why. We decided to go ahead with his recommendation to try an IUI. Every appointment I saw someone different and no one could fully tell me what we were doing or answer my questions. I felt like a part in the machine-- just another patient to push through. After this treatment failed and we were not happy with how we were treated, we found another office and doctor...
+ Read more
Age
25
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
2
How was your experience with Alex Polotsky?
I loved our first appointment with him. The second appointment we had to review tests and determine a treatment plan, I felt more rushed and like we didn't have a diagnosis. My questions were dodged and we were pushed into IUI. After the two appointments, I never saw him again-- always saw a resident or another doctor. I was never sure what our diagnosis was or what we were fixing. I felt like I was just another patient being pushed through the process. Some residents were not pleasant.
What one piece of advice would you give a prospective patient of Alex Polotsky?
He has an accent that is sometimes hard to understand. Make sure you fully understand everything when you meet with him, because you will likely not see him again.
During treatment, did you feel like you were treated like a number or a human?
At our first appointment, he and his intake doctor were very willing to answer all my questions. I didn't feel rushed at all. He said he was so confident that we could get a baby that he would save a spot on his wall for our baby picture. We completed all the testing and things he wanted checked and then went back for a treatment plan. Once we had all our tests results in, we went back and he would never give us a real diagnosis and I felt like things were being hidden. He was very optimistic that we would still have a baby, and that is what I focused on. He wasn't willing to try just medication and said IUI was the way to go, but didn't really tell us why. We decided to go ahead with his recommendation to try an IUI. Every appointment I saw someone different and no one could fully tell me what we were doing or answer my questions. I felt like a part in the machine-- just another patient to push through. After this treatment failed and we were not happy with how we were treated, we found another office and doctor.
Describe the protocols Alex Polotsky used in your cycles and their degree of success.
1 failed IUI.
Describe your experience with the nursing staff.
They seemed a little overwhelmed. A lot going on in the front and in the back of the office it appeared. Sometimes I felt like they just wanted me to move on.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Very good about posting self pay prices up front. You get a discount if you self pay. They told me I could self pay and submit to my insurance to see what was covered, but I found it was hard to get the information I needed to be able to submit the things that my insurance would cover. Finally, when it was determined that they were in network with my insurance and were required to submit it, they upped all my costs and it was a nightmare to deal with them and insurance. Seemed shady. The first time I called to set an appointment I had to leave 3 messages and do an online appointment request before they called me back. Office is nice and clean and in a nice medical complex. We have to drive a few hours to get there so sometimes appointment availability was difficult. All ultrasounds and bloodwork had to be done early in the morning which was very difficult for us to get to. Some of the front desk ladies were not very friendly.
Describe the costs associated with your care under Alex Polotsky.
I did the self pay option which means they don't submit it to my insurance (but I was told I could do that myself) and I save 40%. I chose this because I wasn't sure what my insurance would cover. When it was determined that they were in network and legally had to submit to my insurance, they upped all the costs and changed procedures. It was a mess. If you were a self pay patient, it would probably be fine. Intake and follow up appointment were each 250$ Semen analysis- $166 Pelvic ultrasound- between 500 and 600 Hysterosalpingogram- 1,200 ish Blood work costs seemed pretty average-- maybe slightly less than other places I have tried. IUI was quoted to be 800 ish, but cost us closer to 1200 because of additional ultrasounds.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
2
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
3
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Other, Unexplained
6
I had decent experiences with Dr. Polotsky up until my miscarriage.... I was then diagnosed with a missed miscarriage he recommended I come into the office 2 days later. Being emotional and hormonal and wanting the nightmare of being done with my IVF journey (or so we thought) I agreed although I had reservations when he said it would not be with sedation. The procedure itself was human torture...I finally after screaming involuntarily for what felt like forever we stopped the procedure and I had to take meds to finish miscarrying after all. There was no sympathy, no empathy.
+ Read more
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Other, Unexplained
6
How was your experience with Alex Polotsky?
I had decent experiences with Dr. Polotsky up until my miscarriage. I'm in the healthcare field and understand there are no guarantees. My first transfer was unexpected and we had never even discussed that a fresh transfer would be an option until the day of. My frozen transfer things were more controlled. When a heartbeat and fetal pole were difficult to obtain at 7 weeks after being clear at 6, he sent to a more specialized ultrasound tech/mfm which I appreciated. However when I was then diagnosed with a missed miscarriage he recommended I come into the office 2 days later. Being emotional and hormonal and wanting the nightmare of being done with my IVF journey (or so we thought) I agreed although I had reservations when he said it would not be with sedation. The procedure itself was human torture. I was given no pain meds, the used lidocaine but didn't even let it work. I finally after screaming involuntarily for what felt like forever we stopped the procedure and I had to take meds to finish miscarrying after all. There was no sympathy, no empathy. I've worked in teaching hospitals for 15 years and am all for residents learning. But on multiple occasions (including my miscarriage procedure which I've asked 2 other REs and they said they wouldn't do that unless a woman was hemorrhaging to death) it was not appropriate to have a resident perform procedures. I can think of a few other cases where the resident clearly had no idea what they we doing and I was a dummy for them to fumble around with.
What one piece of advice would you give a prospective patient of Alex Polotsky?
Remember that we are humans going through something so emotional and hard for something we want so badly. We're not a learning opportunity for everyone.
During treatment, did you feel like you were treated like a number or a human?
I appreciated his initial approach and collaboration regarding our case and IVF. When I had my miscarriage however I felt like a number.
Describe the protocols Alex Polotsky used in your cycles and their degree of success.
I don't remember to be honest. Was on follistim, menopur, ganirelex. Probably had mild OHSS and was treated with cabergoline but probably never should have been allowed to do a fresh transfer.
Describe your experience with the nursing staff.
Honestly I can't say I remember a single nurse. Most phone calls were from providers
Describe your experience with Advanced Reproductive Medicine (U of CO).
Less expensive than anyone else in town
Describe your experience with your monitoring appointments.
Once they got an ultrasound tech it was simpler and smoother process than the wait that occurred when it was the provider doing all ultrasound
Describe the costs associated with your care under Alex Polotsky.
IVF ~$14000 I believe not including meds. They would not run anything through insurance and never told me I could try to submit claim forms
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
6
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Polotsky spent so much time with us making sure we understood the entire process and answered all questions. We never felt rushed or pressured into any decision. He also made a point to call me with results or to answer questions instead of just emailing.... He was honest and very compassionate. He made a very difficult experience much easier on us. I would highly recommend him (and have) to anyone going through fertility issues.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Alex Polotsky?
As I mentioned before, Dr. Polotsky took the time to explain everything in depth and answer all questions. He took his time with us and we never felt rushed or pressured. He would personally call me to answer questions or give test results. He was honest and very compassionate. He made a very difficult experience much easier on us. I would highly recommend him (and have) to anyone going through fertility issues.
What one piece of advice would you give a prospective patient of Alex Polotsky?
I would say to be completely honest about what your expectations are. He is there to help and wants to help the best way he can.
During treatment, did you feel like you were treated like a number or a human?
Dr. Polotsky spent so much time with us making sure we understood the entire process and answered all questions. We never felt rushed or pressured into any decision. He also made a point to call me with results or to answer questions instead of just emailing. This is why we didn't feel like a number. He truly cares about his patients.
Describe the protocols Alex Polotsky used in your cycles and their degree of success.
This was a few years ago so difficult for me to remember exactly the strategy he used. He was diligent about me coming in for ultrasounds and blood tests to ensure meds were working as they should. I had a very successful egg retrieval and transfer. He made it clear it would be best to only transfer one embryo as I am young and healthy. Whatever he did, he was absolutely right as it worked and we have a beautiful healthy son.
Describe your experience with the nursing staff.
Every nurse we encountered during our time at this clinic was wonderful. They took the time to teach us about how to administer meds as well as answer any questions. They are all very approachable. We had a good experience.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Their strengths include: good communication, providing good information, staff is personable, assistance with financial resources which is so crucial. Weaknesses: Sometimes it is difficult getting an appointment but they always try to fit me in. This is the only thing that comes to mind as we had great experiences at this clinic.
Describe the costs associated with your care under Alex Polotsky.
We spent ~ $ 30,000 for all expenses related to IVF including medication for transfer.
10
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Other
10
At first [with Dr. Alex Polotsky] we had extensive testing to make sure that there was nothing prohibiting us from carrying a child should a transfer occur. This included EKG, PAP Smear, Ultrasounds, Estrogen and Progesterone cocktail. I had surgery to remove a fibroid in my endometrial lining, waited six months and started injections. Just prior to transfer, acupuncture was recommended before and after transfer and six weeks prior to transfer. Was asked to stop alcohol and caffeine intake as well. The rationale for all of these treatment strategies was to give us the best chance possible to have a live birth and a health child.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Income
$200K - $499K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Other
10
How was your experience with Alex Polotsky?
Dr. Alex Polotsky was absolutely perfect for us. He was very candid yet always maintained hope for a successful live birth. He advocated for our success and made sure that he communicated clearly to us when treatment needed to be altered. Dr. Polotsky was very confident and sure of himself during this whole process which made us feel very good throughout.
What one piece of advice would you give a prospective patient of Alex Polotsky?
I would tell them to listen to him and follow the plan. I would tell them to clearly communicate their desires and wishes on the first visit so that everyone was on the same page.
During treatment, did you feel like you were treated like a number or a human?
Dr. Polotsky was very sensitive and appropriate when discussing our options and treatment plan. We felt that he and his staff were truly vested in our desire and journey to have a child.
Describe the protocols Alex Polotsky used in your cycles and their degree of success.
At first we had extensive testing to make sure that there was nothing prohibiting us from carrying a child should a transfer occur. This included EKG, PAP Smear, Ultrasounds, Estrogen and Progesterone cocktail. I had surgery to remove a fibroid in my endometrial lining, waited six months and started injections. Just prior to transfer, acupuncture was recommended before and after transfer and six weeks prior to transfer. Was asked to stop alcohol and caffeine intake as well. The rationale for all of these treatment strategies was to give us the best chance possible to have a live birth and a health child.
Describe your experience with your nurse.
The nurse was always caring and took extra time to go over any concerns or procedures.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinic is very accessible offering visits 7 days per week. The response time for a call back was immediate. The clinic was very professional and had a strong set of ethics. The clinic was well organized. My only wish is that they had a location near Lincoln and I25.
Describe the costs associated with your care under Alex Polotsky.
25,000
10
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
10
He [Dr Alex Polotsky] is very personable. He also listens to my concerns and doesn't push me to try anything I don't want to....If you don't like something, he has been flexible and worked with our schedule, etc....Another clinic in town would not let me try clomid but Dr. Polotsky let me. We already tried 3 iuis at the other clinic, so we only tried one more with Dr. Polotsky. He was fine to let us try more but we were ready for IVF at that point.
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Architect
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
How was your experience with Alex Polotsky?
He is very positive and friendly. I had a a lot of stress and concerns. And every time I saw him, I felt better.
What one piece of advice would you give a prospective patient of Alex Polotsky?
If you don't like something, he has been flexible and worked with our schedule, etc.
During treatment, did you feel like you were treated like a number or a human?
He is very personable. He also listens to my concerns and doesn't push me to try anything I don't want to.
Describe the protocols Alex Polotsky used in your cycles and their degree of success.
Another clinic in town would not let me try clomid but Dr. Polotsky let me. We already tried 3 iuis at the other clinic, so we only tried one more with Dr. Polotsky. He was fine to let us try more but we were ready for IVF at that point.
Describe your experience with the nursing staff.
Very responsive and knowledgable.
Describe your experience with Advanced Reproductive Medicine (U of CO).
It is a little hard to schedule things.
Describe the costs associated with your care under Alex Polotsky.
$22,000
10
Doctor
Alex Polotsky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less