Describe your experience with Valley Hospital Fertility Center.
The hours and location were very convenient. They were efficient and organized. Wait time in the mornings was generally quick. One doctor seemed to move a bit slower than the other two. Not many weaknesses as a clinic.
During treatment, did you feel like you were treated like a number or a human?
Keri was incredibly sensitive and empathetic. She called me personally with results good and bad. She cried on the phone when she told me I was pregnant.
Describe your experience with the nursing staff.
Most of the staff were compassionate and gentle. One nurse always had what seemed to be a bad attitude in the exam rooms, but overall I was very happy with the staff.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
How was your experience with Keri Greenseid?
Keri was very sensitive to my needs and requests. I felt very comfortable in her care (and the other doctors there, too). That comfort was something I didn't have at other fertility centers. She was encouraging, realistic, and enthusiastic. She cried when she told me that I was pregnant. She is devoted to this job.
What one piece of advice would you give a prospective patient of Keri Greenseid?
Be aware that you won't always see her - but she does try to schedule transfers for a day she's working.
Describe the protocols Keri Greenseid used in your cycles and their degree of success.
We did a standard IVF cycle with a high yield of eggs. We froze the resulting embryos. Best embryos were transferred first.
All fairly standard procedure. By the time we were down to our last frozen embryos I had had enough of the shots and medicines and asked for a "natural" cycle. Dr. Greenseid was willing to try (not normal procedure at their offices) and miraculously it worked.
Prior to that, we had done HSG and a uterine wall test. They were done to ensure there were no obstructions or cysts and to be sure that my uterine wall was thick enough etc.
Describe your experience with your monitoring appointments.
Typically the wait was quick. The phlebotomists were very gentle. One doctor seemed to move the line a bit more slowly (or he was late - not sure) so those days were a little bit frustrating. But the staff moved things along efficiently and quickly
Describe the costs associated with your care under Keri Greenseid.
About $25,000 for the IVF cycle and multiple FET