University of Chicago Hospitals

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots is not offered: Not OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Chicago - Desplaines
333 South Desplaines Street
Chicago, IL 60661
(773) 702-6642
Chicago - MD Ave
5758 S. Maryland Avenue
Chicago, IL 60637
(773) 702-6642
On a scale from 0-10, how likely are you to recommend University of Chicago Hospitals to a friend?
Strongly recommend: 2Don't recommend: 17.3
3 assessments
  • 67% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
7.3
Average Doctor Score
2 doctors
3 assessments
9
Age
31
Treated
2016
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Unexplained
9
You see the same people every time (for blood and ultrasound) [at U Chicago -MD Ave]. Dr. Kim has also performed the IUI (when it was a holiday weekend)...Results are provided electronically via MyChart. I've spoken to the nurse when I had questions about the results and she was somewhat helpful...
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Age
31
Treated
2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
9
Describe your experience with University of Chicago Hospitals.
Coming from FCI, this is so much smaller in a good way. You see the same people every time (for blood and ultrasound). Dr. Kim has also performed the IUI (when it was a holiday weekend).
During treatment, did you feel like you were treated like a number or a human?
We've met with Dr. Kim twice in the very short time we have been seeing her. When we first met with her she spent almost two hours reviewing all of our results. She is very investigative as my husband's described. We have been given no real reasons for our infertility or two miscarriages and she seems like she is willing to do the work to find out why and to get us pregnant.
Describe your experience with your nurse.
Results are provided electronically via MyChart. I've spoken to the nurse when I had questions about the results and she was somewhat helpful.
How was your experience with Helen Kim?
Dr. Kim is willing to sit down with you and have a conversation and review all past results and clearly explain your options. So far, we really like her.
What one piece of advice would you give a prospective patient of Helen Kim?
I don't get the feeling she will sugar coat bad news so if you want the information in a very straightforward way then you will get it. If not, be ready for it.
Describe the protocols Helen Kim used in your cycles and their degree of success.
Since Letrazole plus IUI did get my pregnant previously with our first doctor and there was no reason discovered for my miscarriage she thought starting with that again made sense before graduating to IVF. First cycle, we moved forward with Letrazole plus IUI. We did not get pregnant. Second cycle, we did Letrazole plus an IUI. My lining was questionable so we also added Estrace before the IUI. Mid cycle now.
9
Doctor
Helen Kim
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
University of Chicago Hospitals
Chicago - MD Ave
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Tubal Blockage, Uterine Fibroids
10
The clinic [University of Chicago Hospitals] is very clean and welcoming. The rooms are designed for optimal comfort. The staff is very timely. You do not spend a lot of time waiting for your appointment to begin. You work with the same staff on a daily basis and they take time to get to know you and help ease the stress of on going procedures...Learning patients names was a plus. It made me feel like i was more than a patient coming in for a procedure.
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Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Tubal Blockage, Uterine Fibroids
10
Describe your experience with University of Chicago Hospitals.
The clinic is very clean and welcoming. The rooms are designed for optimal comfort. The staff is very timely. You do not spend a lot of time waiting for your appointment to begin. You work with the same staff on a daily basis and they take time to get to know you and help ease the stress of on going procedures.
During treatment, did you feel like you were treated like a number or a human?
The staff at the clinic greeted me by name and were personable and friendly as well as professionally.
Describe your experience with your nurse.
Learning patients names was a plus. It made me feel like i was more than a patient coming in for a procedure.
How was your experience with Helen Kim?
Dr. Kim is very knowledgeable about fertility. She gives you all possible outcomes and a plan of action before leaving her office to make u feel like there is an attainable solution. Dr. Kim is very thorough in reviewing your medical records and making sure all details are included in your chart.
What one piece of advice would you give a prospective patient of Helen Kim?
Ask any and all questions you may have
Describe the protocols Helen Kim used in your cycles and their degree of success.
Ultrasounds and procedures to diagnose and treat fertility issues
Describe the costs associated with your care under Helen Kim.
Because of my insurance plan, i had a very low co pay. i am unsure of the total cost
10
Doctor
Helen Kim
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University of Chicago Hospitals
Chicago - MD Ave
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
32
Treated
2012
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
3
I do feel that Dr. Kim and her staff cared about the outcome of my treatment but not that they were prepared to treat me individually or look beyond the standard reasons for what might be going on. After two miscarriages, they basically told me there wasn't anything else they could do for me and I should consult another doctor.
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Age
32
Treated
2012
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
3
During treatment, did you feel like you were treated like a number or a human?
I do feel that Dr. Kim and her staff cared about the outcome of my treatment but not that they were prepared to treat me individually or look beyond the standard reasons for what might be going on. After two miscarriages, they basically told me there wasn't anything else they could do for me and I should consult another doctor.
Describe your experience with the nursing staff.
They were all very nice but I did not get the feeling they knew me as an individual.
How was your experience with Helen Kim?
Dr. Kim was very matter-of-fact and professional but not especially warm or compassionate.
What one piece of advice would you give a prospective patient of Helen Kim?
Do not expect warmth or compassion.
3
Doctor
Helen Kim
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
University of Chicago Hospitals
Chicago - MD Ave
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less