University Hospitals Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Beachwood
1000 Auburn Drive
Beachwood, OH 44122
216-285-5028
Westlake
2055 Crocker Rd.
Westlake, OH 44145
440-808-5100
On a scale from 0-10, how likely are you to recommend University Hospitals Fertility Center to a friend?
Strongly recommend: 10Neutral: 1Don't recommend: 38.7
14 assessments
  • 71% Strongly recommend (9-10)
  • 7% Neutral (7-8)
  • 21% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
497
Annual Cycles National Avg.
344
14 assessments
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
7 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
10
Dr. Rossi [at University Hospitals Fertility Center] was a wonderful and compassionate doctor. If I called and specifically requested to talk to her, she would return my call as soon as she could (though the nurses were usually able to give me the answers I needed)...All of the nurses were wonderful. They would get you in and out of the office quickly in the morning and called promptly in the afternoon after the results came in and a plan was made. They were able to answer my questions thoroughly or would get the answers I needed as quickly as possible.
+ Read more
Age
28
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1st of 3 Docs
Treatment
7 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
10
Describe your experience with University Hospitals Fertility Center.
The clinic runs like a well oiled machine in the morning during monitoring appointments. They get to blood and ultrasounds done quickly and you always meet with a nurse to make sure you are on the same page about the status of your current cycle. I was usually in and out of the office for those appointments in less than 30 minutes. Appointments are as early as 7:00 AM. The waiting area never had children in it for morning appointments and rarely if you had to come in later in the day. You will deal with RN's 90% of the time and you may to have "your" doctor on the day of your procedures since it's a practice.
During treatment, did you feel like you were treated like a number or a human?
Dr. Rossi and the nursing staff always remembered who I was and what our current status was despite the large number of patients. I always felt like my questions were valid and felt things were sufficiently explained throughout the process.
Describe your experience with your nurse.
All of the nurses were wonderful. They would get you in and out of the office quickly in the morning and called promptly in the afternoon after the results came in and a plan was made. They were able to answer my questions thoroughly or would get the answers I needed as quickly as possible. They were always warm and kind as well.
How was your experience with Brooke Rossi?
Dr. Rossi was a wonderful and compassionate doctor. If I called and specifically requested to talk to her, she would return my call as soon as she could (though the nurses were usually able to give me the answers I needed). She explained the IVF process thoroughly and in a way we could understand it. We discussed our odds and risks and made a plan with her that suited our situation and desired outcome.
What one piece of advice would you give a prospective patient of Brooke Rossi?
You probably will not see Dr. Rossi at every visit. All of my morning monitoring visits were handled by the nursing staff and techs. If she was in the office she would pop in to say hello. The procedures will also be handled by the doctor on the schedule that day, but all are wonderful and well informed.
Describe the protocols Brooke Rossi used in your cycles and their degree of success.
We did start by doing a few more rounds of oral medication with IUI. This was mostly diagnostic, to monitor my cycles more closely than my OBGYN did and get an idea of what my body was/was not doing. The result of these was simply unexplained infertility. We did have one chemical pregnancy from these cycles. Dr. Rossi discussed with us that our options going forward were injectable stimulation with IUI or IVF. We discussed the potential risk of large numbers of multiples or cancelled cycles since I was a high responder to stimulation and opted to go directly to IVF to have more control over how many embryos were given a chance to implant. I did not feel like we were pushed by Dr. Rossi to go in any direction, but I did trust her opinion and ended up taking her recommendation. We started the first cycle with a lupron protocol, but when my body ovulated through the lupron we cancelled the stimulation and egg retrieval and started over the next month with an antagonistic protocol. Dr. Rossi was very conservative with the stimulation and it ended up being a good thing since I did respond quickly and strongly and we ended up having to back off the stimulation toward the end. After egg retrieval I did end up overstimulating a little so we decided to freeze all the day 5 embryos and give my body the month off. My first transfer the next month ended up being successful and resulted in a pregnancy that is currently in the third trimester.
Describe the costs associated with your care under Brooke Rossi.
IVF was not covered by my insurance. The "package price" for egg retrieval, fertilization with or without ICSI and one transfer was about 9k. Medications were not included. Monitoring appointments were not covered by my insurance but were $200 per appointment.
10
Doctor
Brooke Rossi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
?
Treatment
3 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Other
10
The clinic [University Hospitals Fert Center] is clean and in a new hospital, though the waiting room is a bit small. The staff all seem to work well together so the clinic has an inviting feel...I was able to meet with my primary nurse the first day I visited the clinic. She has been my primary contact during my monitoring and has called me most often with results. When she is not available, I have felt comfortable with the rest of the nursing staff. There are two ultrasound techs, both of whom are friendly and knowledgeable. The lab tech who draws blood is quiet but has always been efficient. The waiting time during the monitoring process has been longer than expected.
+ Read more
Age
30
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Other
10
Describe your experience with University Hospitals Fertility Center.
The clinic is clean and in a new hospital, though the waiting room is a bit small. The staff all seem to work well together so the clinic has an inviting feel.
During treatment, did you feel like you were treated like a number or a human?
During my initial visit, Dr. Weinerman met with me for over two hours so she could thoroughly understand my medical history. She asked my opinion and feelings on her treatment plans. She has also called me personally multiple times over the course of my treatment with her, just to check to see how I am doing.
Describe your experience with your nurse.
I was able to meet with my primary nurse the first day I visited the clinic. She has been my primary contact during my monitoring and has called me most often with results. When she is not available, I have felt comfortable with the rest of the nursing staff. There are two ultrasound techs, both of whom are friendly and knowledgeable. The lab tech who draws blood is quiet but has always been efficient. The waiting time during the monitoring process has been longer than expected. There are a limited number of ultrasound wands and each takes 15 minutes to clean between patients. For daily follicle and estrogen monitoring, I have averaged roughly 45 minutes to an hour in the clinic. The nursing staff does take time to go over the ultrasound results in person and calls promptly every afternoon to report estrogen levels.
How was your experience with Rachel Weinerman?
I transferred to Dr. Weinerman after struggling with my former clinic because I felt like just a number to them. Dr. Weinerman has provided reassurance and guidance during a stressful time. While my treatment has so far been unsuccessful, Dr. Weinerman has taken time each month to personally call me to talk through our next steps and options. I feel that she is using her best judgement and trust the choices she is making during our fertility journey.
What one piece of advice would you give a prospective patient of Rachel Weinerman?
Make sure that you have time set aside to meet with Dr. Rachel Weinerman. My appointments have been longer than expected each time I've seen her because she takes the time to talk through each step of the process.
Describe the protocols Rachel Weinerman used in your cycles and their degree of success.
I saw Dr. Weinerman after I already had one frozen embryo. I had 2 transfers cancelled with a prior doctor because of thin uterine lining and fluid in my lining. Dr. Weinerman prescribed a hormone patch protocol for 2 months to increase my estrogen and thicken my lining. She also suggested a book, The Fertility Diet, and made personal diet suggestions to naturally increase my hormone levels and improve my fertility chances. When the patch protocol did not adequately thicken my lining, Dr. Weinerman prescribed an oral birth control. When again my lining was too thin, Dr. Weinerman suggested a simulated retrieval cycle before my transfer. I am on 150 IU of Menopur nightly and will trigger with HCG. She prescribed Menopur so that I could have a follicle large enough to trigger ovulation and try to trick my uterus into preparing for implantation.
Describe the costs associated with your care under Rachel Weinerman.
If I had chosen to do a full IVF cycle including retrieval and transfer, the total cost would have been roughly $5000 without medication. The out of pocket cost of an embryo transfer without medication is $2250. Each time I have follicle monitoring and labs, I pay roughly $200 out of pocket.
9
Doctor
Rachel Weinerman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
10
One of the nurses [at University Hospitals Fertility Center], that I know of, is also battling infertility. She can relate to us patients on a personal level that some of the other nurses may not be able to....I love that the clinic doesn't have ultrasounds for pregnancy IN the office. They take you across the hall to the ultrasound lab...So we cancelled IUI #4 and my husband and I decided to stop IUIs. at Dr Goldfarbs recommendation, we are doing every other cycle a medicated cycle (with 7.5mg letrozole) and natural cycles between.
+ Read more
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
No
Race
Native American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with University Hospitals Fertility Center.
I love that the clinic doesn't have ultrasounds for pregnancy IN the office. They take you across the hall to the ultrasound lab. I think their billing is a little off and their pricing is extreme, but I do love the staff so i can put all that aside.
During treatment, did you feel like you were treated like a number or a human?
he cared and when we saw him with after a negative cycle, he seemed just as disappointed as us. he also let us be incharge of our treatment. he helped us decide which route to go and gave us the information to make a decision with him.
Describe your experience with the nursing staff.
One of the nurses, that I know of, is also battling infertility. She can relate to us patients on a personal level that some of the other nurses may not be able to. I really enjoy encountering her. The rest of the staff is friendly and caring as well.
How was your experience with James Goldfarb?
Dr. Goldfarb is caring and helpful. He genuinely cares to see each of his patients succeed in their goals. He devotes his life to his work and it shows. One time I called to speak with him after a failed cycle and wanting to talk about which direction to go next and he had actually, FINALLY, taken time to spend with his family. He is an amazing doctor.
What one piece of advice would you give a prospective patient of James Goldfarb?
be honest with him. let him know if you are comfortable or not comfortable with something he suggests. Dr Goldfarb wants you to be in control of your treatment, so take control.
Describe the protocols James Goldfarb used in your cycles and their degree of success.
Our first IUI we used 5mg of letrozole and 250 Ovidrel. I had 2 nice big follicles. we went ahead and did IUI. It failed. Our second cycle, we kept the same protocol. Went in for my day 12 monitoring appointment and realized I had already ovulated. So the cycle was cancelled. The third attempt, we kept the same protocol but I came in on day 9 for monitoring. I had one follicle. We went ahead with our second IUI. It failed. Our fourth cycle, we kept the same exact protocol. I had one follicle on day 9, we triggered and went ahead with IUI #3 on day 11. It failed. Our fifth cycle, Dr Goldfarb discussed IVF with us. Not being able to afford it, we decided - with Dr Goldfarb - to continue with IUI until we can afford IVF. He suggested we up the letrozole to create more follicles. So I took 7.5mg and went in for my day 9 monitoring. Dr Goldfarb was out of the office and the doc on call decided to trigger the next day and IUI #4 36 hours after. I had ovulated on my own before trigger was due. So we cancelled IUI #4 and my husband and I decided to stop IUIs. at Dr Goldfarbs recommendation, we are doing every other cycle a medicated cycle (with 7.5mg letrozole) and natural cycles between.
Describe the costs associated with your care under James Goldfarb.
They were exuberant. I had lost my insurance and had to pay for bloodwork out of pocket for my monitoring. They have self pay packaging, but it doesn't include the LH and that alone was almost $300. So I opted not to have it done. And we missed my surge. However, Dr. Goldfarb was receptive of this and asked me to email him a statement of why I was opting not to have the LH drawn. He said he was taking my email along with others to the board to get it into package pricing.
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Uterine Fibroids, None
10
The nurses and the ultrasound technician [at University Hospitals-Beachwood] were very compassionate and willing to help answer any questions they could. Carmella the ultrasound technician is wonderful... I feel that this facility is a great place for woman, families, and couple to come to for assistance. I don't feel that they judge or are pushy about treatment and your personal situation.
+ Read more
Age
37
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Uterine Fibroids, None
10
Describe your experience with University Hospitals Fertility Center.
I feel that this facility is a great place for woman, families, and couple to come to for assistance. I don't feel that they judge or are pushy about treatment and your personal situation.
During treatment, did you feel like you were treated like a number or a human?
I was referred to Dr.Goldfarb by a close friend and was told he was the best! He was very compassionate and listened to our concerns, I feel like he is very knowledgeable and he wants to be conservative 1st and then move on to more aggressive treatments. I am glad he is not pushing us to do IVF right away and is trying more affordable avenues. Although i am almost 38 years old and dont have much more time to concieve and have a successful pregnancy. I am very hopeful under his care. I have never been pregnant and want a child of my own, I'm trusting that his expertise will assist in that to one-day soon happening. I can't afford IVF so hoping that my 3rd which is my last IUI he said I can have is successful. If not he recommended having laparoscopic surgery to check for scar tissue and hopefully clear the pathway for a natural pregnancy to occur. I feel if I were just a number or dollar amount to him he would just aim right for the expensive treatment from the start.
Describe your experience with the nursing staff.
The nurses and the ultrasound technician were very compassionate and willing to help answer any questions they could. Carmella the ultrasound technician is wonderful.
How was your experience with James Goldfarb?
I was referred to see Dr.Goldfarb by a close friend who highly recommended him. He is very knowledgeable and I could tell from the very 1st appointment with him. My husband and myself felt very comfortable and trusted that he had our best interest at heart. He was not pushy and wanted to be more conservative 1st. I was happy with that because financially we can not afford IVF and my insurance does not cover any fertility treatment. I am very hopeful that we will have success, I have had 2 IUI's that have not been successful. I am almost 38 years old and never been pregnant so if the 3rd IUI does not work he recommends laparoscopic surgery to check for scar tissue. I have had one ovary removed and several cysts rupture since I was a young teenager. He would like to do the surgery before moving on to IVF, with hopes that I could possibly become pregnant on my own. My time is limited so I pray God blesses us with out miracle baby soon.
What one piece of advice would you give a prospective patient of James Goldfarb?
He is very knowledgeable and compassionate.
Describe the protocols James Goldfarb used in your cycles and their degree of success.
3 IUI's with Clomid or letrozole. Laparoscopic surgery to check for and remove scar tissue. IVF final
Describe the costs associated with your care under James Goldfarb.
The initial consultation appointment was about $300. IUI $420 each procedure
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
38
Treated
2012
Success with this Doc
Yes
Treatment
5 IUI, IVF, Donor Eggs
Diagnosis
Endometriosis, Poor Egg Quality, Uterine Fibroids, Unexplained
8
[University Hospitals] Feels a bit like an assembly line...Never once saw a pregnant woman in any place at the building and that was emotionally a huge relief. Wish the nurses didn't change with every single appointment until we started the IVF process. Once we started IVF we got consistency and they actually knew something about us... it ended up being $23,000 with donor fee, agency fee for donor, and medications for me and for donor.
+ Read more
Age
38
Treated
2012
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, IVF, Donor Eggs
Diagnosis
Endometriosis, Poor Egg Quality, Uterine Fibroids, Unexplained
8
Describe your experience with University Hospitals Fertility Center.
Feels a bit like an assembly line, but I've gathered that is how fertility clinics generally feel. Never once saw a pregnant woman in any place at the building and that was emotionally a huge relief. Wish the nurses didn't change with every single appointment until we started the IVF process. Once we started IVF we got consistency and they actually knew something about us.
During treatment, did you feel like you were treated like a number or a human?
He had incredible bedside manner. He was honest with me about how low my chances were of getting pregnant with IVF with my own eggs and, though he said it was totally up to me and he would absolutely follow my wishes, he worried I would be throwing money away for really abysmal chances of having a baby. This was so difficult to hear, but I now have the most wonderful, beautiful baby who was undoubtedly meant to be my child through donor eggs and I am so grateful he was honest and we didn't spend our savings plus with own egg ivf to end up doing a donor egg ivf. I also saw Brooke Rossi who performed my surgery and she was just as wonderful.
Describe your experience with your nurse.
There were a number of amazing nurses there. I felt like the donor coordinator nurse could have been a little more organized and a little more on top of our cycle. At the same time, things worked better than I could have ever imagined because I have the most amazing daughter thanks everyone at the office.
How was your experience with James Goldfarb?
As I said earlier, he was honest with me about likely outcomes but willing to do whatever I chose. I feel so fortunate that he told me the truth about my chances with IVF using my own eggs so we could decide ourselves whether it made sense financially. We did a round of IVF drugs with abysmal results and, ultimately, chose to go with a donor. I have friends who went in significant debt only to end up with no child through IVF. it was one of the hardest things I have ever had to hear and he couldn't have handled it better. There was never a bit of pressure to choose a donor egg cycle over trying another cycle with my own eggs. If I'd wanted to proceed with my own eggs, he was willing as long as I understood the probability that we would not end up pregnant. He also made himself 100% available, though I didn't realize it at first as his nurses don't make that clear. At one point I told a nurse who was resistant that I needed to talk to him and she needed to make that happen. Finally, she agreed to let him know. He contacted me immediately. He told me that I could contact him anytime, including by email him. I have incredible respect for him and an unspeakable. I am most grateful for him helping me have this amazing, beautiful child who couldn't be more mine, but also relieved that he handled the message so well that we moved on to using a donor egg rather than emptying our savings trying to use my own eggs in IVF.
What one piece of advice would you give a prospective patient of James Goldfarb?
Ask for amh and fsh to be tested immediately if you are 36 or above. Tell them you don't want to wait until it's time for IVF because clomid and IUI didn't work. Also, insist with the nurses that you speak to him. In fact, during your first appointment ask how you can reach him if the nurses won't let you talk directly to him about your concerns. Don't get me wrong, the nurses are wonderful in many ways. Also, Dr. Rossi is also wonderful. I wouldn't hesitate for a second to see her instead. They are both wonderful. I give them both credit for this amazing three year old sleeping on my lap.
Describe the protocols James Goldfarb used in your cycles and their degree of success.
Don't remember but he was very detailed and willing to give us as much time as we needed to talk through things.
Describe the costs associated with your care under James Goldfarb.
I believe the ivf cycle was around $13K. I don't remember the total but I think it ended up being $23,000 with donor fee, agency fee for donor, and medications for me and for donor. I think the medications were around $2500, I just can't remember if our total was $23,000 with or without the medications.
9
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
Embryology department [at University Hospitals Fertility Center] needs to do better at letting patient know and explaining quality of eggs...Very open window [monitoring appointments], made it easy for me since we live 2 hours away... [nurse] Demonstrated compassion, always called back same day, very well educated, if she didn't know the answer Dr. Goldfarb would call me with it.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with University Hospitals Fertility Center.
Embryology department needs to do better at letting patient know and explaining quality of eggs&lt; the only weakness
During treatment, did you feel like you were treated like a number or a human?
Due to overall knowledge and experience, he sat down and made a plan and let us know he had confidence that we would get pregnant and he would do whatever it took. Gave us the facts of our situation. Had empathy.
Describe your experience with your nurse.
Demonstrated compassion, always called back same day, very well educated, if she didn't know the answer Dr. Goldfarb would call me with it.
How was your experience with James Goldfarb?
He is a genuine man that speaks to your level. His level of knowledge and experience is beyond measure. Available at any time to speak, from initial consultation up until pregnancy available when I needed him
What one piece of advice would you give a prospective patient of James Goldfarb?
No advice
Describe the protocols James Goldfarb used in your cycles and their degree of success.
Diagnosed with unexplained infertility he recommended iui with clomid for 3 rounds and if that didn't work move to ivf. He did offer iui with injectable meds but he opted out because we were not okay with selective reduction. For egg retrieval I stimulated well but two eggs were always larger than the others so for 2 cycles we did not retrieve due to the cost and only getting 3 eggs. Finally the 3rd time we did retrieval and got 12. We transferred 2 3 day fresh due to higher chance of conceiving.
Describe your experience with your monitoring appointments.
Very open window, made it easy for me since we live 2 hours away
Describe the costs associated with your care under James Goldfarb.
To date $27,000
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI, 2 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
5
The facility [University Hospitals Fertility Center] is very nice and the nursing staff is fairly decent. It is easy to get a hold of someone at the front desk and scheduling appointments is hassle free.... I was prescribed progesterone for my IUI but no one ever informed me of when to stop taking it or when to follow up after my IUI was performed.... The doctors are kind but you don't interact with them at all if you are doing less invasive procedures (clomid, IUI).
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Engineer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 2 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
5
Describe your experience with University Hospitals Fertility Center.
The doctors are kind but you don't interact with them at all if you are doing less invasive procedures (clomid, IUI). The facility is very nice and the nursing staff is fairly decent. It is easy to get a hold of someone at the front desk and scheduling appointments is hassle free.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Brooke Rossi?
I only saw Dr. Rossi for IUIs and did not have success with either. During the IUI procedures I did not see Dr. Rossi. Dr. Rossi did remove polyps from my uterus and she was very kind during that time.
What one piece of advice would you give a prospective patient of Brooke Rossi?
Ask as many questions as possible when you get the chance to see and talk to her.
Describe the protocols Brooke Rossi used in your cycles and their degree of success.
2 IUIs due to unexplained infertility at a relatively young age. Neither IUI resulted in a pregnancy.
5
Doctor
Brooke Rossi
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 31
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Uterine Fibroids
10
Dr. Goldfarb [at University Hospitals Fertility Center] is a pioneer in this and going into our cycles I fully trusted his opinions and he always explained the steps of action to me. Although, he is a busy doctor, he was always available for even a 5 minute chat if need be. Our appt. very frequent, sometimes as many as 3 times a week, and I felt that even if I saw him once that week, he knew the status of the cycle and if there were any concerns.
+ Read more
Age
29 - 31
Treated
2012 - 2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Uterine Fibroids
10
During treatment, did you feel like you were treated like a number or a human?
As busy as Dr. Goldfarb is, he was always available and always knew the status of my cycle. Made me feel like he cares that we receive the wanted end results
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with James Goldfarb?
Dr. Goldfarb is a pioneer in this and going into our cycles I fully trusted his opinions and he always explained the steps of action to me. Although, he is a busy doctor, he was always available for even a 5 minute chat if need be. Our appt. very frequent, sometimes as many as 3 times a week, and I felt that even if I saw him once that week, he knew the status of the cycle and if there were any concerns.
What one piece of advice would you give a prospective patient of James Goldfarb?
To trust Dr. Goldfarb fully. Every piece of advice he gave us, I feel, was to our benefit.
Describe the costs associated with your care under James Goldfarb.
Fortunately for us, all of our procedures were covered by insurance.
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
31 - 34
Treated
2010 - 2013
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Other
9
The office [at University Hospitals Fertility Center] was well staffed. Onet hing that was hard was that on any given day I might see a different physician. I did get to know the other doctors and felt comfortable with them as well...About $15-20,000 per fresh cycle,$10,000 for frozen. Some was covered by insurance.
+ Read more
Age
31 - 34
Treated
2010 - 2013
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
Other
9
Describe your experience with University Hospitals Fertility Center.
the office was well staffed. Onething that was hard was that on any given day I might see a different physician. I did get to inow the other doctors and felt comfortable with them as well.
During treatment, did you feel like you were treated like a number or a human?
He is kind, patient and very caring
Describe your experience with the nursing staff.
They were all very caring.
How was your experience with James Goldfarb?
Dr. Goldfarb is a wonderful physician. He is patient, kind, understanding and compassionate.
What one piece of advice would you give a prospective patient of James Goldfarb?
You will feel very cared for. Don't be scared to ask questions.
Describe the protocols James Goldfarb used in your cycles and their degree of success.
I was advised to go directly to IVF because of my situation. I had had multiple abdominal surgeries that left me unable to conceive naturally. He adjusted my protocol as needed.
Describe the costs associated with your care under James Goldfarb.
About $15-20,000 per fresh cycle,$10,000 for frozen. Some wascovered y insurance.
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
10
Dr. Rossi is very matter-of-fact, but she takes into account your personal situation and preferences, so you end up being treated as a unique individual. Love her!...While not every appointment or procedure was with Dr. Rossi personally, all of her staff are fantastic and always professional. Information was provided in a timely manner and I felt very well-informed and cared for throughout the process.
+ Read more
Age
40
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Rossi is very matter-of-fact, but she takes into account your personal situation and preferences, so you end up being treated as a unique individual. Love her!
How was your experience with Brooke Rossi?
While not every appointment or procedure was with Dr. Rossi personally, all of her staff are fantastic and always professional. Information was provided in a timely manner and I felt very well-informed and cared for throughout the process.
10
Doctor
Brooke Rossi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
8 IUI, 3 IVF
Diagnosis
Unexplained
10
Dr. Goldfarb [at University Hospitals] is very caring and does not rush through your appointment. He takes time to talk to you and counsel you, not just push protocol....He is a little bit more conservative with drug protocols, so if you feel like you want to be more aggressive, speak out. But overall, trust his expertise.
+ Read more
Age
35 - 36
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, 3 IVF
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Goldfarb is very caring and does not rush through your appointment. He takes time to talk to you and counsel you, not just push protocol.
How was your experience with James Goldfarb?
Dr. Goldfarb is a pioneer in the area of infertility treatment. He helped us have our miracle baby.
What one piece of advice would you give a prospective patient of James Goldfarb?
He is a little bit more conservative with drug protocols, so if you feel like you want to be more aggressive, speak out. But overall, trust his expertise.
Describe your experience with your monitoring appointments.
It was run very efficiently
10
Doctor
James Goldfarb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
University Hospitals Fertility Center
Beachwood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
?
Treatment
5 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
5
Even though I trust all of the nurses [at University Hospitals], there was an incident when I did my first IUI (2013). One of the nurses gave us incorrect information regarding when we were allowed to have intercourse before the IUI. The sperm sample ended up being unusually low because my husband and I had intercourse too close to the time of the IUI, and the IUI ultimately failed. The nurse told us the wrong thing and I believe this is why the sperm sample was not of very good quality for the IUI.
+ Read more
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
5
Describe your experience with University Hospitals Fertility Center.
The clinic's staff of nurses and doctors seem to be very organized. The nurses are always kind and compassionate. There was only one doctor out of the clinic's RE team that I had a bad experience with (Dr. Liu). He did not have a good bedside manner and he did not listen to me when I was in a lot of pain during an IUI procedure. I think a big weakness of this clinic is that they mainly do Day 3 Embryo Transfers. Based on the research I have read, Day 5 embryos have the best chance of implanting. During each of my IVF cycles, the lab froze 2 Day 3 embryos so that I would have something to transfer. The rest of my embryos were allowed to grow out to Day 5 but none of them made it. Just be aware that this clinic focuses on Day 3 transfers, and I personally believe it is to make sure the patient has something to transfer instead of taking the risk that the patient has nothing to transfer.
During treatment, did you feel like you were treated like a number or a human?
She went out of her way to call me to discuss results. She has always been honest with me and respected my preferences.
Describe your experience with the nursing staff.
The nurses are very compassionate and knowledgeable. They always call back with results of early morning blood tests by late afternoon of the same day. They are always willing to answer any questions I have had.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Brooke Rossi?
She is very knowledgeable and honest about my treatment. She has a good bedside manner the majority of the time. Even though she is knowledgeable, there are times that I felt she didn't give me all the information. I'm not sure how much she understands endometriosis.
What one piece of advice would you give a prospective patient of Brooke Rossi?
Do your own research on fertility treatments and come up with specific questions to ask.
Describe the costs associated with your care under Brooke Rossi.
The only things covered by my insurance were ultrasounds and blood work. Everything else was paid for out of pocket. An IUI with medication like Clomid cost around $500. An IUI with injectables (such as Follistim) cost around $1100. An IVF cycle cost about $9800. All of the medications for the IVF cycle cost around $4000. Therefore, one IVF cycle at UH costs around $14,000-15,000 if you are paying out of pocket.
6
Doctor
Brooke Rossi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
University Hospitals Fertility Center
Westlake
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
4 IUI
Diagnosis
PCOS, Unexplained
9
Every so often the coding [at Cleveland Area] with certain procedures was off and after we were billed for things we were able to get certain things corrected in a timely manner. At one time the receptionist in the office called to apologize that something was coded incorrectly...I've mainly dealt with Diane & occasionally Carol. They have been really great at listening & answering all questions and concerns thoroughly. They would return your calls in a timely manner also.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
PCOS, Unexplained
9
Describe your experience with University Hospitals Fertility Center.
Every so often the coding with certain procedures was off and after we were billed for things we were able to get certain things corrected in a timely manner. At one time the receptionist in the office called to apologize that something was coded incorrectly and that it was A good thing that we didn't outfront pay for our appointment because in the end our insurance covered it
During treatment, did you feel like you were treated like a number or a human?
Seven months prior to being with Dr Rossi, I was with another doctor who I did feel treated me like a number. It was a foreign doctor through another clinic whom at times I couldn't understand them verbally & who I felt couldn't understand me emotionally. Eventually after 7 failed months I went to Dr Rossi because she was referred to me through a friend. Dr Rossi went through my whole medical history with trying to get pregnant. She didn't force any procedure but laid out several options over a varied time frame for my husband & I to consider. Every time I had a concern or question, I was able to reach out to her office & her nurses have been very helpful in answering everything & getting back to me in a timely manner. Dr Rossi gave us a time frame that if I'm not pregnant by summer then we need a more aggressive approach (than just taking either clomid or letrozole with timed intercourse). She suggested hormone injections with iui & although we agree we need the more aggressive approach (since I have PCOS) the cost of all of this in two teachers salaries is quite more than we can squeeze, especially with no guarantee. In the mean time, my husband are remaining hopeful & trust our care with Dr Rossi.
Describe your experience with your nurse.
I've mainly dealt with Diane & occasionally Carol. They have been really great at listening & answering all questions and concerns thoroughly. They would return your calls in a timely manner also.
How was your experience with Brooke Rossi?
Like I said previously, Dr Rossi has been thorough with developing a plan to help get me pregnant. She understands that certain procedures are too costly for my husband & I & has looked at all routes in mapping out potential plans. We know the risk & cost with everything & wish we could afford it all. With my PCOS I know we need to be more aggressive & if I'm not pregnant by the summer we need to figure out a way to be able to afford the injections & iui. We've have several failed iui's & my husband is worried in shelling out more cash to something with a very low chance of working. We're tired of being disappointed but Dr Rossi has been willing to meet with us on several occasions to see what she can do. She has been helpful & we're still hoping for a miracle!
What one piece of advice would you give a prospective patient of Brooke Rossi?
I would say that dr Rossi gives her patients the time to listen that most doctors don't normally do.
Describe the protocols Brooke Rossi used in your cycles and their degree of success.
She prescribed me Clomid for several months (even though I was on letrozole for 7 months prior). We did a procedure to make sure my tubes were open & followed up with the trigger shot & iui. That again failed so my husband & I took two months off to relax & recover, & then was back at it on clomid. Now I'm on letrozole with the trigger shot & timed intercourse to see if that works. If it doesn't work over the next few months, then we need injectables .
Describe the costs associated with your care under Brooke Rossi.
Majority of the time Dr. Rossi was able to have procedures coated or in a way to ensure that my insurance would cover it and there wouldn't be any hassling when I would be billed. She would review our insurance information to make sure certain things would be covered and advised us when they wouldn't. I believe once or twice we did have an issue but luckily we were able to have it resolved.
10
Doctor
Brooke Rossi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
University Hospitals Fertility Center
Westlake
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
29
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
6
[University Hospital's] West side location with earlier hours allowed me the chance to get ultrasounds and bloodwork before work...[The nurse] was very nice and would talk to me about small things to ease my nerves and anxiety...She [Dr. Brooke Rossi] allowed us to decide the next corse of action in terms of our available options. After several miscarriages with unknown reasons she began throwing everything into the pot, which is when I lost confidence in her abilities to get me the results I desired. The treatments were controversial and risky with only a small success rate...She took a lot of time to sit and answer all of my questions. She explained my options, allowing me tot ale my time to decide.
+ Read more
Age
29
Treated
2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
6
Describe your experience with University Hospitals Fertility Center.
West side location with earlier hours allowed me the chance to get ultrasounds and bloodwork before work.
During treatment, did you feel like you were treated like a number or a human?
She took a lot of time to sit and answer all of my questions. She explained my options, allowing me tot ale my time to decide.
Describe your experience with your nurse.
She was very nice and would talk to me about small things to ease my nerves and anxiety.
How was your experience with Brooke Rossi?
She was really nice and compassionate with good bedside manner. She would spend a lot of time with me answering my list of questions and concerns. She allowed us to decide the next corse of action in terms of our available options. After several miscarriages with unknown reasons she began throwing everything into the pot, which is when I lost confidence in her abilities to get me the results I desired. The treatments were controversial and risky with only a small success rate.
What one piece of advice would you give a prospective patient of Brooke Rossi?
Ask a lot of questions and be your own advocate!
Describe the protocols Brooke Rossi used in your cycles and their degree of success.
Femara: superovulation with one good egg. Experimental injection: increased chance of pregnancy (myself and my partner opted not to do this)
Describe the costs associated with your care under Brooke Rossi.
Femara, ultrasounds, bloodwork,
7
Doctor
Brooke Rossi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
University Hospitals Fertility Center
Westlake
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less