UC Health Center for Reproductive Health

Christ
2123 Auburn Avenue
Cincinnati, OH 45219
(513) 585-2355
West Chester
7675 Wellness Way
West Chester, OH 45069
(513) 475-7600
On a scale from 0-10, how likely are you to recommend UC Health Center for Reproductive Health to a friend?
Strongly recommend: 39.7
3 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
180
Annual Cycles National Avg.
344
9.5
Average Doctor Score
3 doctors
3 assessments
10
Age
35 - 38
Treated
2008 - 2011
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
[UC Health Center for Reproductive Health was] capable, lots of happy babies on the wall, knowledgeable, honest, caring and successful...We did shared risk and felt it removed a lot of the worry and that your results improve with the more attempts. Well worth the investment if you have to do IVF....Again, it has been 5 years and I am a happy mom today of a LO. If I didn't have success I might have different views.
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Age
35 - 38
Treated
2008 - 2011
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
Describe your experience with UC Health Center for Reproductive Health.
Capable, lots of happy babies on the wall, knowledgeable, honest, caring and successful.
During treatment, did you feel like you were treated like a number or a human?
I felt he was a friend of our family by the second IVF attempt.
Describe your experience with your nurse.
Again, it has been 5 years and I am a happy mom today of a LO. If I didn't have success I might have different views.
How was your experience with Michael Thomas?
It has been a few years and I am partial because we have a child. But I always felt well cared for and was able to be honest with him and felt he was doing was was best and not just what I wanted or that his ego was involved.
What one piece of advice would you give a prospective patient of Michael Thomas?
We did shared risk and felt it removed a lot of the worry and that your results improve with the more attempts. Well worth the investment if you have to do IVF.
Describe the protocols Michael Thomas used in your cycles and their degree of success.
I did one flare and one long protocol. We had ICIS and assisted hatching also. And a frozen embryo transfer that resulted in one live birth.
Describe the costs associated with your care under Michael Thomas.
Shared Risk about 16k. Meds 2x's for egg retrieval about 4k and the 1 embryo transfer about 3k in meds. Most diagnostic blood work was covered by insurance or shared risk.
10
Doctor
Michael Thomas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UC Health Center for Reproductive Health
Christ
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
33
Treated
2016
Success with this Doc
?
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Other
10
I have met with all of the doctors [at UC Health Center for Reproductive Health] throughout our time and love them all....The nursing staff that does weight and blood pressure are fantastic. Overall the ivf nurses have also been great, but considering the high range of emotions involved with the process sometimes I felt like I was bothering a specific nurse on the rare occasion that I called with questions. Overall they didn't do anything terrible. I don't personally have a need for overly bubbly happy interactions but I did feel as though a happier attitude could have gone a long way.
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Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Other
10
Describe your experience with UC Health Center for Reproductive Health.
Flexible, willing to make times work as much as they can. I have met with all of the doctors throughout our time and love them all.
During treatment, did you feel like you were treated like a number or a human?
She made us feel like she's really trying to help us get pregnant, very positive but honest and realistic
Describe your experience with the nursing staff.
The nursing staff that does weight and blood pressure are fantastic. Overall the ivf nurses have also been great, but considering the high range of emotions involved with the process sometimes I felt like I was bothering a specific nurse on the rare occasion that I called with questions. Overall they didn't do anything terrible. I don't personally have a need for overly bubbly happy interactions but I did feel as though a happier attitude could have gone a long way.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Krystene DiPaola?
I appreciate her bedside manner. She is always honest and seemed to be concerned/disappointed when things didn't work out. She listened to our questions and never made us feel like we were a burden.
What one piece of advice would you give a prospective patient of Krystene DiPaola?
Ask questions and express your concerns. She will listen and not make you feel like an idiot
9
Doctor
Krystene DiPaola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UC Health Center for Reproductive Health
West Chester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
The clinic is clean & easy to navigate. The front desk staff and helpful & make you feel welcome. Bring all information with you!...[Nursing Staff] Friendly, warm and kind...Do not be afraid to use MyChart to discuss anything that comes up prior to next visit....$100 trigger $22 for Femara & Progesterone. $300 initial consultation...Dr. Thakore is positive but straight forward with her patients. She answered questions via MyChart quickly & with lots of explanations. Very research minded and willing to share most up to date research with patients.
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Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Describe your experience with UC Health Center for Reproductive Health.
The clinic is clean & easy to navigate. The front desk staff and helpful & make you feel welcome. Bring all information with you!
During treatment, did you feel like you were treated like a number or a human?
Straightforward, but positive. Always had research to back up plan of action. Warm and attentive most of the time. At times, felt rushed during explanations.
Describe your experience with the nursing staff.
Friendly, warm and kind.
How was your experience with Suruchi Thakore?
Dr. Thakore is positive but straight forward with her patients. She answered questions via MyChart quickly & with lots of explanations. Very research minded and willing to share most up to date research with patients. There were times that I felt rush & needed more than a verbal explanation. Receiving a real simple hand out or flow chart would have been beneficial to take-home & explain to husband & family.
What one piece of advice would you give a prospective patient of Suruchi Thakore?
Write down your questions prior to visit. Do not be afraid to use MyChart to discuss anything that comes up prior to next visit.
Describe the protocols Suruchi Thakore used in your cycles and their degree of success.
Femara, progesterone, trigger shot due to Unexplained fertility.
Describe the costs associated with your care under Suruchi Thakore.
Insurance covered some... $100 trigger $22 for Femara & Progesterone. $300 initial consultation
9
Doctor
Suruchi Thakore
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UC Health Center for Reproductive Health
West Chester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less