Describe your experience with Stanford University.
I think the biggest strength of the clinic is the entire patient care team. Once your protocol is decided, you do see any number of physicians depending upon where you are in your cycle and what needs to be done on a particular day. I've had positive experiences with everyone. I find them to be prompt, courteous, and extremely helpful. The biggest weakness is that you do see other MDs besides your primary doctor. This doesn't bother me at all, but for someone looking to see one doc, and only one doc, this is not your clinic. I've also found the phone wait time to be rather obnoxious, but they are very prompt via email.
During treatment, did you feel like you were treated like a number or a human?
Dr. Lathi had a fantastic bedside manner. I felt totally comfortable and at ease in her care. My questions were answered. Everything was a dialogue, not a one-sided monologue. I fault the clinic itself for any feelings I had about being a number. Back in 2014, a lot of my interactions with nurses and techs had me feeling like no one actually read my chart before calling me. Now that I'm back in the clinic to try for baby number 2, that seems to have resolved. They know who I am now--everyone. So appreciated!
Describe your experience with the nursing staff.
Most of my interactions with the nursing staff have been by phone. They are the ones to handle lab results and questions. Back in 2014 I had some problems with nurses not reading my chart and suggesting I go and have a relaxing with my husband (I am single), and not really understanding my particular plan of care when delivering news. This seems to have remedied itself. All of my interactions with the nursing staff have been positive in 2016/2017
What specific things went wrong at this clinic?
How was your experience with Ruth Lathi?
I found Dr. Lathi to be very approachable. She listened to my thoughts and concerns, and came up with a plan of care that we were both satisfied with. I'm a choice mom using donor sperm. Back in 2014 when she helped me conceive my son, I definitely had the feeling that she was always running behind/rushing a bit, but that seems to have remedied itself with the move to the Sunnyvale clinic. I'm currently seeing her now (and her fellow, Dr. Churchill) and I've had nothing but positive experiences.
What one piece of advice would you give a prospective patient of Ruth Lathi?
Make sure you go in to every appointment with a written list of questions that you would like addressed so that you don't walk out with anything hanging in the air. Though, with the advent of "MyChart," she and her staff are very good about responding to email.
Describe the protocols Ruth Lathi used in your cycles and their degree of success.
I went in for the first time at 39 as a choice mother with no prior history of ever trying to conceive. I was going to use donor sperm. She tested my blood for hormone/thyroid levels and did a general ultrasound of my uterus. SInce I had no overt fertility issues beyond my age and limited sperm quantity, we decided to do three natural cycles of IUI followed by three medicated cycles before switching to IVF. I got pregnant on the third IUI and carried my son to term. He is now two years old, and I am 42, trying for another child. Given my age, we decided to do one natural cycle (unsuccessful) before switching to medication (Letrazole/HCG trigger). I fell pregnant on the third try again, but it was a chemical pregnancy. I'm about to begin my 4th IUI with the same protocol. We are both in agreement that I should be able to conceive without moving to IVF.
Describe the costs associated with your care under Ruth Lathi.
Uninsured I think the ultrasounds were about $200 each and the IUI procedure with the associated labwork was $365, but my insurance is covering a lot of it so I am mostly using co-pays.