Southern Illinois University

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Springfield
751 North Rutledge Street
Springfield, IL 62702
217.545.2229
On a scale from 0-10, how likely are you to recommend Southern Illinois University to a friend?
Strongly recommend: 5Don't recommend: 18.8
6 assessments
  • 83% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 17% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
162
Annual Cycles National Avg.
344
9.5
Average Doctor Score
2 doctors
6 assessments
10
Age
29 - 33
Treated
2010 - 2014
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
You may have a wait [at SUI] before no being able to get an appt. If needing IVF, then you may have another wait once you are put on th IVF calendar...[Nurse] Holly did all of my ultrasounds (except Dr. Lower Dr Mola did one on a Sunday which was the day before retrieval). She was always very good and easy to talk to. The nurse practitioner did our IUI and went over consents and information before IVF...Staff was personable..We did have insurance coverage, but still spent approximately $10,000 over the years with our appts, treatments, and medications.
+ Read more
Age
29 - 33
Treated
2010 - 2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Southern Illinois University.
You may have a wait before no being able to get an appt. If needing IVF, then you may have another wait once you are put on th IVF calendar. Don't be afraid of needles, because you will be stuck a lot. It's all worth it.
During treatment, did you feel like you were treated like a number or a human?
Staff was personable, he always answered my questions.
Describe your experience with your nurse.
Holly did all of my ultrasounds (except Dr. Lower Dr Mola did one on a Sunday which was the day before retrieval). She was always very good and easy to talk to. The nurse practitioner did our IUI and went over consents and information before IVF.
How was your experience with J. Ricardo Loret de Mola?
He didn't try to sugar coat things, recommended treatment but allowed us to make decisions for ourselves. We achieved the results we were hoping for within an acceptable time frame. He personally called to let us know our beta was positive.
What one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola?
Go into it with an open mind. Write down questions you may have before seeing him.
Describe the protocols J. Ricardo Loret de Mola used in your cycles and their degree of success.
He recommended that we move straight to IVF due to my husband's diagnosis. Because our first was conceived after my husband having surgery, he hoped we would get lucky again. My husband insisted we try one IUI. He allowed us to do just that with clomid and an Ovidrel trigger. When it wasn't successful, we moved on to IVF with icsi. Due to my diminished ovarian reserve, he told me he was expecting around 5 eggs at harvest. I stimmed with follistim, menopur, and ganarelix. My trigger was 2 Ovidrel. I took Doxy after retrieval, and then doxy and prednisone after transfer. My beta was 15 days after retrieval. I had multiple blood draws and ultrasounds during swimming to monitor my progress.
Describe the costs associated with your care under J. Ricardo Loret de Mola.
We did have insurance coverage, but still spent approximately $10,000 over the years with our appts, treatments, and medications.
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
3
I was not at all confident in the nursing staff [at SIU]. I had a lot of trouble with the nurse not calling me back even if I left multiple messages. I also had an issue with the nurse scheduling my HSG without verifying that the insurance will cover the procedure. I do not know if this was a breakdown in communication between the insurance personnel and the nurse or what, but I have the procedure done and then got a denial from the insurance company AFTER I have the procedure. I am not confident in the nursing staff to refer a friend to this facility.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
3
Describe your experience with Southern Illinois University.
The clinic is attached to a hospital. It is a teaching facility, which I am pro teaching as I have been a healthcare student. The staff gradually improved, but I did have to send a letter to Quality Management before I saw an improvement. The Embryologist was the QM and I had to refer to him multiple time during my treatment to get questions answered or to get a call back. The improvements continued with the addition of a PA. I felt trapped into staying with the facility since there is no other close choices. I live in Woodson, IL and the other two options I found where Chicago (4 hr) and St. Louis (2 hr) from my residence.
During treatment, did you feel like you were treated like a number or a human?
I had a lot of trouble with the clinical staff more than once I was able to see Dr. Loret de Mola.
Describe your experience with your nurse.
I was not at all confident in the nursing staff. I had a lot of trouble with the nurse not calling me back even if I left multiple messages. I also had an issue with the nurse scheduling my HSG without verifying that the insurance will cover the procedure. I do not know if this was a breakdown in communication between the insurance personnel and the nurse or what, but I have the procedure done and then got a denial from the insurance company AFTER I have the procedure. I am not confident in the nursing staff to refer a friend to this facility.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with J. Ricardo Loret de Mola?
I liked Dr. Loret de Mola. My experiences with the clinic as a whole would deter me from recommending him to anyone. I had multiple problems with others. I felt he was very educated and had a great bedside manner. I just needed more time to understand the process because I do have a healthcare background. There was just not enough time to explain things to me as I needed them explained and other than the appointment times, I could not get questions answered by Doctor or other staff. See staff/nurse comments. I will say that things did get better once a PA was added to the staff.
What one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola?
Have your questions written out and make sure you are able to ask them at appointments because you may not get another chance to ask them.
Describe the protocols J. Ricardo Loret de Mola used in your cycles and their degree of success.
I had dysfunctional/occluded tubes (Hydrosalpinx dx) and had to have them removed before I could even start IVF procedures. Hydrosalpinx tube contain embryo toxic fluid. Once removed I started meds for egg retrieval, folicle and blood level monitoring, and had egg retrieval. I only had 3 eggs (1 mature and 2 immature). They fertilized the only mature egg and implanted 2 days later. The procedure was unsuccessful.
Describe the costs associated with your care under J. Ricardo Loret de Mola.
There was an IVF "package" of $9500, Egg Donor/Surrogacy/Donor Clinic are extra, Genetic Testing Facility are extra, Embryo Bx are extra, Meds are extra, ect. We spent close to $20,000.00 and I only produced 1 mature egg that was not even optimal. I was told there was no indication by my blood work that would indicate the results I got. If we can raise the funds to try again, I will have to have an egg donor which will increase our costs $14,000-$20,000 more.
7
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 43
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
The weakness [of the SIU clinic] is the time to get an appointment. Another weakness is that there wasn't a patient advocate to give you their real life experience of going through the process. I am an attorney so I need details and am very organized. Before the clinic started secure emailing details it was difficult to take institutions over the phone...
+ Read more
Age
40 - 43
Treated
2012 - 2015
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with Southern Illinois University.
The weakness is the time to get an appointment. Another weakness is that there wasn't a patient advocate to give you their real life experience of going through the process. I am an attorney so I need details and am very organized. Before the clinic started secure emailing details it was difficult to take institutions over the phone.
During treatment, did you feel like you were treated like a number or a human?
He was very personable. When I learned that there were some issues with a pregnancy and the OB wasn't personable, he called me. When I wanted to give up and move to a donor egg he said to try PGS because he thought it would work.
How was your experience with J. Ricardo Loret de Mola?
He is very respectful and detailed. He is personable. He is frank. It mattered to me that my physican was also spiritual and I learned he was by the fact that he was going to mass after he finished doing monitoring during a Sunday visit I had to the clinic.
What one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola?
He is frank and it's hard to get an appointment because he is the only doctor in town.
Describe the costs associated with your care under J. Ricardo Loret de Mola.
Health insurance coverage
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
The nurses were very kind and helpful. I felt like I grew to know each nurse with my time spent at SIU clinic. If I had any questions, big or small, they always got an answer back to me...Dr. Loret de Mola's office was always available. Nights and weekends I was provided with an after hours number in case I had a question or problem. A majority of the time it was Dr. Loret de Mola himself that returned the call. He's very involved in each patient's treatment.
+ Read more
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Loret de Mola's office was always available. Nights and weekends I was provided with an after hours number in case I had a question or problem. A majority of the time it was Dr. Loret de Mola himself that returned the call. He's very involved in each patient's treatment.
Describe your experience with the nursing staff.
Great! Explained everything thoroughly.
How was your experience with J. Ricardo Loret de Mola?
The nurses were very kind and helpful. I felt like I grew to know each nurse with my time spent at SIU clinic. If I had any questions, big or small, they always got an answer back to me.
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
10
Always answered my questions in a timely manner. Being able to go to some of my appointments in Champaign was very helpful. They [SIU] made me feel like a person instead of a number. I felt Like they were rooting for me just as much as i was....[Nursing staff] Very compassionate & optimistic...He [Dr. J. Ricardo Loret de Mola] always explained everything in a way that I could understand....My insurance covered about half
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Endometriosis, Uterine Fibroids, Unexplained
10
Describe your experience with Southern Illinois University.
Always answered my questions in a timely manner. Being able to go to some of my appointments in Champaign was very helpful. They made me feel like a person instead of a number. I felt Like they were rooting for me just as much as i was.
During treatment, did you feel like you were treated like a number or a human?
He was very caring and took the time to explain every step.
Describe your experience with your nurse.
Very compassionate & optimistic
How was your experience with J. Ricardo Loret de Mola?
He always explained everything in a way that I could understand. He was very optimistic making the journey much more relaxed, which I attrIbute to one of the reasons that I was able to get pregnant. He was kind and compassionate.
What one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola?
Don’t judge a book by its cover.
Describe the protocols J. Ricardo Loret de Mola used in your cycles and their degree of success.
I took the daily shots & clomid
Describe the costs associated with your care under J. Ricardo Loret de Mola.
My insurance covered about half
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 29
Treated
2011 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
He [Dr. Loret de Mola] had a great bedside manner and really cared for me as a person....Everyone [at SIU Fertility] was very helpful and showed compassion.
+ Read more
Age
26 - 29
Treated
2011 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Southern Illinois University.
Everyone was very helpful and showed compassion
During treatment, did you feel like you were treated like a number or a human?
He had a great bedside manner and really cared for me as a person.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
What one piece of advice would you give a prospective patient of J. Ricardo Loret de Mola?
Be open and ask questions
10
Doctor
J. Ricardo Loret de Mola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern Illinois University
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less