Reproductive Resource Center

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Independence
19600 East 39th Street
Independence, KS 64131
(913) 894-2323
Overland Park
12200 W 106 St
Overland Park, KS 66215
(913) 894-2323
On a scale from 0-10, how likely are you to recommend Reproductive Resource Center to a friend?
Strongly recommend: 3Don't recommend: 17.8
4 assessments
  • 75% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 25% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
279
Annual Cycles National Avg.
344
7.5
Average Doctor Score
2 doctors
4 assessments
10
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
Everyone in the office [Reproductive Resource Center] remembers our name and details about our lives. They are warm and welcoming each time we visit. The staff takes the time to fully explain treatment options and answer questions. We never feel pressured...We love our nurses at RRC! They are so kind and work hard to meet our needs. We appreciate how often they communicate and how promptly they follow through...
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Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
During treatment, did you feel like you were treated like a number or a human?
Everyone in the office remembers our name and details about our lives. They are warm and welcoming each time we visit. The staff takes the time to fully explain treatment options and answer questions. We never feel pressured.
Describe your experience with your nurse.
We love our nurses at RRC! They are so kind and work hard to meet our needs. We appreciate how often they communicate and how promptly they follow through.
How was your experience with Celeste Brabec?
We have only seen Dr. Brabec at our initial consult. Our Nurse Practitioner is our main contact. Doctor Brabec was very warm and took the time to explain our options. She was very optimistic! I feel that we would see her more if we were doing an IVF cycle. She has an amazing staff that truly personalizes our care.
What one piece of advice would you give a prospective patient of Celeste Brabec?
She is extremely knowledgable and very nice!
Describe the protocols Celeste Brabec used in your cycles and their degree of success.
I don't remember specifics, but we felt comfortable starting with the least invasive treatment and Dr. Brabec supported us.
10
Doctor
Celeste Brabec
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Resource Center
Independence
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
34 - 35
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
9
IVF with fresh transfer [at Reproductive Resource Center] = $10,625 IVF with genetic testing + 1 frozen transfer = $14,533 Frozen transfer only = $2,558 Internal embryo biopsy = $2,500 The above prices exclude medications and external hospital fees...The nursing staff were extremely compassionate, knowledgeable and trust-worthy.
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Age
34 - 35
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
9
Describe your experience with Reproductive Resource Center.
The clinic is very busy and at times that meant appointments not running on schedule. The office itself was very clean and well-maintained. The overall environment was warm and welcoming.
During treatment, did you feel like you were treated like a number or a human?
Dr. Brabec is a compassionate doctor who always took the time to explain treatments and protocol. The nurses and office staff were very welcoming and sensitive to the many emotions that result from the fertility journey.
Describe your experience with your nurse.
The nursing staff were extremely compassionate, knowledgeable and trust-worthy.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Celeste Brabec?
Dr. Brabec is very knowledgeable and presents information in a confident, yet warm and empathetic manner. When I first met with her, I was very nervous about starting my journey to becoming a single mother by choice. She instantly made me feel at ease and laid out my options in a very pragmatic fashion. I underwent six IUIs and one IVF with fresh transfer before becoming pregnant and successfully delivering my daughter. Dr. Brabec gave me the outcome I had desired, even though the journey took longer than I had planned. Dr. Brabec honored my wishes and allowed me to continue attempting IUIs; I was never pressured to undergo IVF, although in hindsight, I wish I would have moved to IVF earlier in my journey. Dr. Brabec is in high-demand and for that reason nurse practitioners handle the majority of the office visits. All my IUIs were performed by a nurse. Dr. Brabec performed my IVF egg retrieval and fresh transfer. She was unavailable to perform the follow-up ultrasounds. Although I didn't see her on a frequent basis, I always had the sense that she would make herself available if needed/requested. Her nurses and staff are very competent, so I always felt that I was in good hands.
What one piece of advice would you give a prospective patient of Celeste Brabec?
I would advise a prospective patient to be come to an office visit prepared with a list of questions/concerns. Dr. Brabec is in high-demand and the time a patient has with her is limited.
Describe the costs associated with your care under Celeste Brabec.
IVF with fresh transfer = $10,625 IVF with genetic testing + 1 frozen transfer = $14,533 Frozen transfer only = $2,558 Internal embryo biopsy = $2,500 The above prices exclude medications and external hospital fees.
9
Doctor
Celeste Brabec
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Resource Center
Overland Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
Age
Treated
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
3
The staff at RRC was incredible. The nurses ALWAYS got right back to me and knew my protocol. They were honest and supportive completely. The gals at the front desk knew my name and always greeted me with a friendly smile. I never felt like a number....They were prompt on returning emails and calls....they are not open weekends....The nursing staff was excellent! They were prompt on returning emails and calls. They were compassionate and they took the time to explain every detail. They never made either of us feel like a number or just another case.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
3
Describe your experience with Reproductive Resource Center.
The front desk staff and nursing staff were excellent. THe clinic places you on their schedule and they are not open weekends. When working with one doctor there, you might have the other doctor do the egg retrieval or the transfer.
During treatment, did you feel like you were treated like a number or a human?
The staff at RRC was incredible. The nurses ALWAYS got right back to me and knew my protocol. They were honest and supportive completely. The gals at the front desk knew my name and always greeted me with a friendly smile. I never felt like a number.
Describe your experience with your nurse.
The nursing staff was excellent! They were prompt on returning emails and calls. They were compassionate and they took the time to explain every detail. They never made either of us feel like a number or just another case. We LOVED the nursing staff!
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Celeste Brabec?
I loved Dr. Brabec when we first went to her. She was blunt, but somehow compassionate. I appreciated her honesty and her matter of fact way she said "we will get you a baby". After my ultra sounds, she referred me back to my OB and said that I needed to have a fallopian tube removed. She was the doctor, I trusted her, so I did. We did a fresh transfer, never addressing the endometriosis, and transferred our only 2 embryos. After days of back and forth we are pregnant, no we aren't, we finally were told I was having a chemical pregnancy. After that, about 2 weeks later I got a call from one of the nurses that they were ready to start again. My husband and I requested an appointment to talk with Dr. Brabec, we just wanted some answers...what would we do differently, how does this happen, what are the odds of another chemical pregnancy? So, had our appointment. Dr. Brabec was sympathetic and told us that if we really want our best chances of having a baby we needed to go the donor egg route. We were not opposed to that, we just want to have a baby. I mentioned to Dr. B that I had been going to acupuncture and that it was helping my stress levels, if nothing else, immensely. She basically told me that I was wasting my money and that during the next round, with donor eggs, I would need to stop that. My husband and I looked at eachother and thought, ok, lets go home and look at these donor banks and make a decision. Then one of the nurse comes in and says ok, we can get your stim shots started for this next round asap. We looked at eachother and were so confused, Dr. B had just told us our best chance of having a baby was egg donor. The nurse called Dr. B back in and it felt so confusing and nobody seemed on the same page. Dr. B said that she would still work with us if we wanted to try another round with my eggs, but that donor eggs would be a MUCH better chance of having a baby. We left feeling frustrated, confused, and over all defeated. I went to acupuncture the next day and she told me to go talk to another doctor, so we did. We immediately made the switch.
What one piece of advice would you give a prospective patient of Celeste Brabec?
Get a second opinion.
Describe the protocols Celeste Brabec used in your cycles and their degree of success.
She wanted us to do a fresh transfer, she said that would be our best option. She never addressed my endo. I started on bc, then applied testosterone patch for 5-6 days. On 8/4 I started leuprolide injections and growth hormone. I also started menopur and follistim in the evenings. My egg retrieval was 8/10, we started progesterone shots 8/12. Our transfer was 8/15.
Describe the costs associated with your care under Celeste Brabec.
I would say around $18000.
2
Doctor
Celeste Brabec
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Reproductive Resource Center
Overland Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
28
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
9
The nursing staff here [Reproductive Resource Center] is incredible. They go out of their way to make you feel like you are in the right place getting the care that you deserve. They are very compassionate and care about your overall well being. I can not say enough good things about this nursing staff...This clinic is very professional in the way that things are done, but also don't treat you like a number. When things don't work out like they should, they are there as someone you can talk to and figure out the next step with. I appreciate the positive support of the doctors and staff at the clinic. You are always greeted with a friendly smile.
+ Read more
Age
28
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
9
Describe your experience with Reproductive Resource Center.
This clinic is very professional in the way that things are done, but also don't treat you like a number. When things don't work out like they should, they are there as someone you can talk to and figure out the next step with. I appreciate the positive support of the doctors and staff at the clinic. You are always greeted with a friendly smile.
During treatment, did you feel like you were treated like a number or a human?
Dr Phipps and his team go out of your way to make you feel comfortable and supported.
Describe your experience with the nursing staff.
The nursing staff here is incredible. They go out of their way to make you feel like you are in the right place getting the care that you deserve. They are very compassionate and care about your overall well being. I can not say enough good things about this nursing staff.
How was your experience with William Phipps?
Dr Phipps did a good job of explaining everything to us. He is honest and upfront about everything that will happen. Sometimes his communication may not be the greatest, but he gets to the point. He doesn't sugarcoat things but also stays very positive while speaking.
What one piece of advice would you give a prospective patient of William Phipps?
To expect to be treated well but also be ready to ask questions. The more questions you ask the more you will get out of him.
Describe the costs associated with your care under William Phipps.
In Vitro (including all appointments, egg retrievel, ICSI, assisted hatching, fresh embryo transfer): Approximately $16000
8
Doctor
William Phipps
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Resource Center
Overland Park
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less