Describe your experience with Reproductive Resource Center.
The front desk staff and nursing staff were excellent. THe clinic places you on their schedule and they are not open weekends. When working with one doctor there, you might have the other doctor do the egg retrieval or the transfer.
During treatment, did you feel like you were treated like a number or a human?
The staff at RRC was incredible. The nurses ALWAYS got right back to me and knew my protocol. They were honest and supportive completely. The gals at the front desk knew my name and always greeted me with a friendly smile. I never felt like a number.
Describe your experience with your nurse.
The nursing staff was excellent! They were prompt on returning emails and calls. They were compassionate and they took the time to explain every detail. They never made either of us feel like a number or just another case. We LOVED the nursing staff!
What specific things went wrong at this clinic?
- Provided conflicting information
How was your experience with Celeste Brabec?
I loved Dr. Brabec when we first went to her. She was blunt, but somehow compassionate. I appreciated her honesty and her matter of fact way she said "we will get you a baby". After my ultra sounds, she referred me back to my OB and said that I needed to have a fallopian tube removed. She was the doctor, I trusted her, so I did. We did a fresh transfer, never addressing the endometriosis, and transferred our only 2 embryos. After days of back and forth we are pregnant, no we aren't, we finally were told I was having a chemical pregnancy. After that, about 2 weeks later I got a call from one of the nurses that they were ready to start again. My husband and I requested an appointment to talk with Dr. Brabec, we just wanted some answers...what would we do differently, how does this happen, what are the odds of another chemical pregnancy? So, had our appointment. Dr. Brabec was sympathetic and told us that if we really want our best chances of having a baby we needed to go the donor egg route. We were not opposed to that, we just want to have a baby. I mentioned to Dr. B that I had been going to acupuncture and that it was helping my stress levels, if nothing else, immensely. She basically told me that I was wasting my money and that during the next round, with donor eggs, I would need to stop that. My husband and I looked at eachother and thought, ok, lets go home and look at these donor banks and make a decision. Then one of the nurse comes in and says ok, we can get your stim shots started for this next round asap. We looked at eachother and were so confused, Dr. B had just told us our best chance of having a baby was egg donor. The nurse called Dr. B back in and it felt so confusing and nobody seemed on the same page. Dr. B said that she would still work with us if we wanted to try another round with my eggs, but that donor eggs would be a MUCH better chance of having a baby. We left feeling frustrated, confused, and over all defeated. I went to acupuncture the next day and she told me to go talk to another doctor, so we did. We immediately made the switch.
What one piece of advice would you give a prospective patient of Celeste Brabec?
Get a second opinion.
Describe the protocols Celeste Brabec used in your cycles and their degree of success.
She wanted us to do a fresh transfer, she said that would be our best option. She never addressed my endo. I started on bc, then applied testosterone patch for 5-6 days. On 8/4 I started leuprolide injections and growth hormone. I also started menopur and follistim in the evenings. My egg retrieval was 8/10, we started progesterone shots 8/12. Our transfer was 8/15.
Describe the costs associated with your care under Celeste Brabec.
I would say around $18000.