New York Reproductive Wellness

Jericho
380 North Broadway
Jericho, NY 11753
516-362-3436
On a scale from 0-10, how likely are you to recommend New York Reproductive Wellness to a friend?
Neutral: 17
1 assessment
  • 0% Strongly recommend (9-10)
  • 100% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
7
Average Doctor Score
1 doctor
1 assessment
7
Age
Treated
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
7
Staff [at New York Reproductive Wellness] is very nice and efficient with making appointments. Billing department was unsure of how much my out of pocket costs would be, even after verifying my insurance. I only was able to find out the costs after submitting to insurance.... Dr. Zapantis NPs are awesome, they are constantly communicating with you and preparing you for the next step.... Dr. Zapantis is kind and knowledgable in his profession. However, he is not always present for office visits and often you are seen by his NP.
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Age
Treated
Success with this Doc
No
Race
Latino
Income
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
7
Describe your experience with New York Reproductive Wellness.
Staff is very nice and efficient with making appointments. Billing department was unsure of how much my out of pocket costs would be, even after verifying my insurance. I only was able to find out the costs after sumitting to insurance.
During treatment, did you feel like you were treated like a number or a human?
office staff is always very nice. Dr Zapantis and his NPs are always very compassionate and kind.
Describe your experience with the nursing staff.
Dr. Zapantis NPs are awesome, they are constantly communicating with you and preparing you for the next step.
How was your experience with Gregory Zapantis?
Dr. Zapantis is kind and knowledgable in his profession. However, he is not always present for office visits and often you are seen by his NP. This is not a bad thing by any means, just thought I would mention it so you would know what to expect. His NP (who's name i will leave out since review is about Dr. Zapantis, however I believe deserves recognition) was always great with performing ultrasounds, guiding me through the entire process and even doing my first IUI. Dr. Zapantis is present mostly for the initial consultation and then 1-2 visits before the HCG injection. He did perform the 2nd IUI, and have to say it actually hurt a little more than his NP lol..Nothing to really mention or complain about though, really only a little cramping. I'm not sure if this holds true for IVF though since I only did 2 IUIs. Unfortunately both IUIs resulted in negative pregnancies but the process was made a little smoother with the NP, MA and office staff's help. Something I would have liked to see more of from Dr. Zapantis, however is more explanation of his recommendations going forward after failed treatment. I had to call to make an appt to discuss the next step and they were surprised when I asked to speak to the doctor about my options instead of just jumping to the next IUI cycle. I believe the nature of this work must be difficult however, and he does show compassion and does his best to present you with the facts. He also frequently cites medical literature however still presenting it in laymans terms. He has good bedside manner and has always been kind.
What one piece of advice would you give a prospective patient of Gregory Zapantis?
Decide whether you want genetic testing done before you go in to the office. I have been to 2 different RE's who have both recommended it, so I'm sure Dr. Zapantis is not alone in ordering it as part of the initial workup. However even after explaining my reasons for wanting to defer the testing (mostly due to cost and there not being any genetic diseases in the family etc) he convinced me to do it and I'm stuck with a tremendous lab bill. Remember it is your choice. Although I'm sure genetic testing can aid in some people's decision process, it does not tell you anything about why you are infertile or your chances of a sucessful pregnancy. To think, how many people get genetic testing done who concieve naturally? Also, they offer you genetic testing once you are pregnant so you can be informed of any issues at that time.
Describe the protocols Gregory Zapantis used in your cycles and their degree of success.
Treatment strategy was 3 IUIs then IVF. I have done 2 IUIs so far, both negative.
Describe the costs associated with your care under Gregory Zapantis.
Large cost from outside lab for genetic testing. My office visits/procedures were partially covered by insurance but still costly.
7
Doctor
Gregory Zapantis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
New York Reproductive Wellness
Jericho
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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