Describe your experience with New Eng Fertility - Stam.
Every person who works there makes an effort to get to know you and makes you feel cared for. I had pleasant interactions with everyone there. The people who work at NEFI are professional, competent, and compassionate.
If for some reason you find the larger metal speculums uncomfortable, I would suggest that you request a smaller size to make certain procedures more comfortable for you.
During treatment, did you feel like you were treated like a number or a human?
Everyone from the the front desk staff, to the billing personnel, to the ultrasound techs, to the nurses, to Dr. Levy himself were always courteous, friendly, knowledgeable, and supportive. I always felt like they remembered me from visit to visit and were always sure to ask about my partner and my family. Additionally, whenever I had a question, they always returned phone calls and emails in a timely manner.
Describe your experience with your nurse.
Francie was very thorough in her explanations of the planned course of action for each cycle and was always willing to field my questions . She was very supportive during my entire process and responded to my phone calls in a timely fashion.
How was your experience with Gad Lavy?
Dr. Lavy has a calm and serious demeanor. He is also very thoughtful before he moves forward with procedures. He speaks very matter of factly and explains things in a way that is easy to understand. When my hysterosalpingogram (HSG) results were inconclusive, he explained to me the next procedure I would need and why. Once that procedure also came back inconclusive, he talked to me about why he believed I should use Clomid for my first IUI. I only tried Clomid for one cycle before he suggested that I use injectable fertility drugs. He explained that he felt that my body didn't respond as well as he had hoped to Clomid. At this time, he was also sure to explain that injectable fertility drugs would increase my chances of conceiving multiples. After taking fertility drugs for my second cycle, I conceived our twins.
What one piece of advice would you give a prospective patient of Gad Lavy?
While he may not come off as being overly warm due to the fact that his facial expressions are often serious and his tone of voice always communicates the same level of calm, please be reassured that he is knowledgeable and has a plan.
Describe the costs associated with your care under Gad Lavy.
Because Dr. Lavy was a participating provider in our health plan at the time, we just had to pay co-pays for our visits. However, most of our fertility drugs were not covered, and we had to pay out-of-pocket for most of those. That being said, NEFI gave us the names of some pharmacies that offered us discounts on certain fertility drugs.