Describe your experience with New Direction Fertility Centers.
Great communication, staff remembers you by name, great bed side manner, and they truly care about your success. They all cheered and gave me huge hugs once we had our positive pregnancy results.
The only “issue”, is billing. Which I’ve heard at almost every clinic. With so many patients, it’s not a huge surprise that things happen. But, the two times that there was an issue with billing, I contacted the department and it was fixed right away without any further issue. I’d say it was smooth and not a headache to deal with.
During treatment, did you feel like you were treated like a number or a human?
Never once did I feel like I was a check mark on his to-do list. He remembers you by name, details about your situation, your home life, things discussed at the last appt, etc.
Describe your experience with your nurse.
The nurses were incredible. For example, I had never been under anesthesia before. I was a nervous wreck. When I was taken back, I laid there waiting for the doctor to come in for the retrieval. As I cried, two nurses (one wasn’t even a part of my team but had seen me crying as I walked back) were by my side talking me through each step and one stroked my hair calming me. It was the “motherly touch” I needed in that moment.
How was your experience with Mark Amols?
Dr. Amols is a doctor not only that i would recommend to my closest friends and family, but IS who I’ve recommended and have sent 10-15 people to already.
His communication is top notch. He is very detailed, asks you questions to make sure you understand, is very honest yet extremely compassionate with a positive nature.
I saw him at every single appt starting from my consultation, through my IUI cycle, to my IVF monitoring/retrieval/and transfer.
Once I did have my positive pregnancy results, I had some concerns with spotting and cramping. He took it upon himself to email me around 11:30 pm on a Saturday night to give me reassurance and peace of mind to my questions and worries.
I was of course happy to move forward to a regular OB as that symbolized a healthy pregnancy and on to the next chapter, but I was very sad to leave his care. Nobody “wants” to go through fertility treatments but since that is my reality, I look forward to working with him when it comes time for baby #2.
What one piece of advice would you give a prospective patient of Mark Amols?
Be ready. Once you are in his care... he’s ready to go! He always says “I love my patients and getting to see them. But my goal is to get them in and out the door on to the OB for a successful pregnancy.”
He’s not in it for the money. He himself went through IVF with his wife so he understands the struggle. His goal is the help families grow at an affordable cost with quality treatments.
Describe the protocols Mark Amols used in your cycles and their degree of success.
For my treatment, the following meds were used.
And a trigger shot.
Describe the costs associated with your care under Mark Amols.
PGS- $1,200 to Amols and $2,000 to the outside lab.