Mississippi Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication is not offered: Not Offered
Flowood
1040 River Oaks Drive
Flowood, MS 39232
601-936-3650
On a scale from 0-10, how likely are you to recommend Mississippi Reproductive Medicine to a friend?
Strongly recommend: 5Don't recommend: 38.3
8 assessments
  • 63% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 38% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
132
Annual Cycles National Avg.
344
7.9
Average Doctor Score
1 doctor
8 assessments
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
?
Treatment
11 Fertility Medications
Diagnosis
Male Factor, PCOS, Other
10
Initial consultation [at Mississippi Reproductive Medicine was] $200 follow up consultation $100 Ultrasounds $300 OAR ultrasound $300 cd21 bloodwork $50...I began with Letrozole, since it did not rely on the pituitary gland like Clomid and I have a history of prolactinoma. From letrozole we moved on to Clomid, then Clomid with dexamethasome, and then back to letrozole with dexamethasone. We did a few cycles of each medication, increasing the dosage each time.
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Age
32 - 33
Treated
2015 - 2016
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
11 Fertility Medications
Diagnosis
Male Factor, PCOS, Other
10
Describe your experience with Mississippi Reproductive Medicine.
I like that the clinic uses eIVF online portal. It also has an iphone app that I can communicate directly with anyone in the clinic at any time.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hines was very kind. He took his time and explained everything I needed to know, from the basics of fertility to the most complex questions. He explained what to expect, why we were taking the routes we were, ect. He made clear what testing he would prefer be done but also was understanding to the financial aspects. I did not feel like a number. There were a lot of sensitive subjects discussed and he approached them with ease as to not scare but also to not offend me.
Describe your experience with your nurse.
Melissa is a sweetheart! She answers all of my questions and is very understanding!
How was your experience with Randall Hines?
Dr. Hines is very reserved but friendly. He is quiet. He speaks very matter of fact without being rude. The more you see him the personable he becomes. I really like Dr. Hines because he hasn't wasted my time. He's taken the time to answer my questions and explain things to me. He's heard me out when I have had concerns and validated them.
What one piece of advice would you give a prospective patient of Randall Hines?
Don't be nervous and ask every question you have.
Describe the protocols Randall Hines used in your cycles and their degree of success.
I began with Letrozole, since it did not rely on the pituitary gland like Clomid and I have a history of prolactinoma. From letrozole we moved on to Clomid, then Clomid with dexamethasome, and then back to letrozole with dexamethasone. We did a few cycles of each medication, increasing the dosage each time.
Describe the costs associated with your care under Randall Hines.
Initial consultation $200 follow up consultation $100 Ultrasounds $300 OAR ultrasound $300 cd21 bloodwork $50
10
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
When you first walk into the waiting room [MS Repro Med], you will instantly feel calm. There is a sense of achievement in the atmosphere. You don’t worry about your situation or whether it’s going to work or not. It’s imposible to feel stressed when everyone you see is smiling and greeting you by name.... The staff is amazing! They will answer any questions you have, even when they have been on the phone with you for over 20 minutes explaining the same thing over and over. They are patient and understanding. I love the patient portal. I can send a quick email to any of the staff.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Mississippi Reproductive Medicine.
When you first walk into the waiting room, you will instantly feel calm. There is a sense of achievement in the atmosphere. You don’t worry about your situation or whether it’s going to work or not. It’s imposible to feel stressed when everyone you see is smiling and greeting you by name.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hines and his staff see you as a person first and then a patient. On one of my appointments, I was meeting with Marty Gebhart, the nurse practitioner. I didn’t get the results that I had hoped for and became upset. Marty was very kind and understanding. When I walked out of the exam room, Dr. Hines was waiting for me in the hallway. He shook my hand and told me not to worry. Just knowing that he took the time to wait and speak to me when I know he had other patients to see, meant the world to me. Whenever I have an appointment, the staff treats me like I’m a part of the family. They have so many patients, but they never forget a face, a name, or a situation.
Describe your experience with your nurse.
The staff is amazing! They will answer any questions you have, even when they have been on the phone with you for over 20 minutes explaining the same thing over and over. They are patient and understanding. I love the patient portal. I can send a quick email to any of the staff. They are pretty good about getting back to you by the end of the day.
How was your experience with Randall Hines?
Dr. Hines is very knowledgeable and doesn’t try to hide anything from you. I went to him after a failed IVF cycle through a different clinic, and he was very honest with me about things (lab results, procedures, etc) that should have been explained to me by the prior clinic but had not. For example, I had a low AMH number that concerned Dr. Hines, but yet the prior clinic had only ever told me everything was good. Dr. Hines takes his assessment of you and provides you with options. You have a choice in how you proceed with treatment. He truly looks out for his patients.
What one piece of advice would you give a prospective patient of Randall Hines?
Schedule your consultation, meet the staff, and then sign the dotted line. Don’t question whether you need a second opinion or not. You will be in the best of hands at MRM.
Describe the protocols Randall Hines used in your cycles and their degree of success.
We’re currently beginning our cycle. Because of my low egg count, Dr. Hines suggested using Donor Eggs. My sister has graciously agreed to donate her eggs. She starts her shots to prepare for the egg retrieval in 10 days.
10
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
10
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25
Treated
2015
Success with this Doc
No
Treatment
3 Fertility Medications
Diagnosis
Tubal Blockage
10
The clock I [clinic-- Mississippi Reproductive Med] was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.... [a nurse was] Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face
+ Read more
Age
25
Treated
2015
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Tubal Blockage
10
Describe your experience with Mississippi Reproductive Medicine.
The clock I was very nice and organize. They got me in the back really quickly and worked with me on payments. Everyone always greeted us with a smile. Always ask how we were doing. Just all around nice.The clinic didn’t have any weaknesses to me.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hines was really nice. He was blunt, but he showed concern and care. He filled out paper work for me when I was trying to get IVF grants. Him and my gynecologist worked great together
Describe your experience with your nurse.
Very sweet and nice.Everytime I emailed her she emailed me back in reasonable time. She showed compassion about our situation. She always had a beautiful smile on her face
How was your experience with Randall Hines?
His strength is he is very confident in his job. I don’t think he has any weaknesses. I really felt as if he cared about my situation. He answered every question my husband and I had. He explained everything in great detail.
What one piece of advice would you give a prospective patient of Randall Hines?
Do a drawing once or twice a year to give a free IVF cycle
Describe the protocols Randall Hines used in your cycles and their degree of success.
After taking chlomid, Dr hinds took an X-ray if my eggs and ovaries. He made sure my eggs were in good shape and he told me if I was to do the IVF, I had a great chance of getting pregnant
Describe the costs associated with your care under Randall Hines.
I paid a fee every time I saw Dr. Hines.’y insurance paid as well. I don’t remember the total cost overall
10
Doctor
Randall Hines
Communication
Compassion
Frequency seen during appointments
10
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
36
Treated
2016
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
Male Factor, Poor Egg Quality
5
The staff [MS Repro Med] were friendly. The facility was quiet & clean....Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly...Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us. When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.
+ Read more
Age
36
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor, Poor Egg Quality
5
Describe your experience with Mississippi Reproductive Medicine.
The staff were friendly. The facility was quiet & clean.
Describe your experience with your nurse.
Had very little contact with the nurse. However, when getting my vitals at the beginning of each visit she was friendly.
How was your experience with Randall Hines?
We received devestating results about our fertility and Dr. Hines treated it as if it were no big deal. He showed no compassion when telling us that the only way for us to have a child would be with donor sperm and/or donor eggs.
What one piece of advice would you give a prospective patient of Randall Hines?
He is knowledgeable and explains things well but don't expect any compassion if your odds are not good of conceiving.
Describe the costs associated with your care under Randall Hines.
My insurance does not cover the treatment of infertility; therefore, everything was out of pocket. Our initial consult cost almost $400 for a 30 min. consult where the doctor touched neither of us. When I went in for an ovarian reserve assessment, I was placed in an exam room afterwards & Dr. Hines stuck his head in the room to tell me they would call me when they got the results. This enables them to charge me an additional $200 for a physician visit.
3
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
5
Clinic [Mississippi Reproductive Medicine] is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases...We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!
+ Read more
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
5
Describe your experience with Mississippi Reproductive Medicine.
Clinic is great for basic cases. They don't see a huge caseload so I don't feel they have the experience for really tough and unsual cases.
During treatment, did you feel like you were treated like a number or a human?
Really took time to know me and my case. Always remembered lots of details about my situation. Felt very personal.
Describe your experience with the nursing staff.
No complaints at all about hr nursing staff. They were amazing to work with!
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
How was your experience with Randall Hines?
We had an ok experience with this clinic. We know so many people who have had great success. We felt like we had not been prepared for the outcome we received (all abnormal embryos) prior to our round of treatment. Hindsite is always 20/20 but we now wish our cyxoe had been handled different and we had a better set of expectations. Doctor, nurses and staff were all amazing we just have a tough case!
What one piece of advice would you give a prospective patient of Randall Hines?
Ask lots of questions and do your own research.
Describe the protocols Randall Hines used in your cycles and their degree of success.
Birth control suppression for 2 months. 150units menopur, 150 units follistim. Did not respond well. Cycle probably should have been canceled but wasn't. Feel now it was due to such a long suppression.
5
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
30
Treated
2016
Success with this Doc
?
Treatment
10 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality
6
[Nurse at Mississippi Reproductive Medicine was] Absolutely wonderful...Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone...There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.
+ Read more
Age
30
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
10 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality
6
Describe your experience with Mississippi Reproductive Medicine.
Clinic is organized, comfortable and clean. They typically get you in and out pretty quickly. They are always open to answering any questions you have on billing. I would recommend this clinic to anyone.
During treatment, did you feel like you were treated like a number or a human?
There were some instances that I was in the exam room and the doctor was not sure what we were doing that day... as in, the file had not been read. I felt as if I was just being rushed around.
Describe your experience with your nurse.
Absolutely wonderful
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
How was your experience with Randall Hines?
Dr. Hines is brilliant. He explains things on a doctor level, not a patient level. Things were hard to understand. I think he is a great doctor, but when we could not seek the treatment he was pushing for, he just forgot about us. Gave us no other realistic options.
What one piece of advice would you give a prospective patient of Randall Hines?
Make sure you have him break things down for you.
Describe the costs associated with your care under Randall Hines.
everything is OOP. Typical costs for copay.
5
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
10
I haven't seen any weakness thus far [at Mississippi Reproductive Medicine]. Every staff member is so compassionate...She [nurse] is very friendly always compassionate and willing to answer any questions...So Far on IUI around 3 thousand...Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have.
+ Read more
Age
Treated
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis, Unexplained
10
Describe your experience with Mississippi Reproductive Medicine.
I haven't seen any weakness thus far. Every staff member is so compassionate.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hines and his staff go above and beyond for his patient.
Describe your experience with your nurse.
She is very friendly always compassionate and willing to answer any questions.
How was your experience with Randall Hines?
Dr. Hines has made may experience the best. He always takes time with me. He explains every detail to me. I never have a long wait time. When I see him. He takes time to answer and questions that I may have. I know multiple patients of DR. Hines who have had a successful pregnancy weather it be through just medication, IUI or IVF.
What one piece of advice would you give a prospective patient of Randall Hines?
Write down all your question prior to appointment. Cause at appointment time you will not remember.
Describe the protocols Randall Hines used in your cycles and their degree of success.
First IUI Clomid 150mg day three thur 9 of cycle. Dex 2mg day 3-12 of cycle, prenatal vitamin daily, Trigger shot two days before IUI. Second IUI Clomid 150mg 3-9 of cycle, Dex day 3-12 of cycle, ASA 81 mg daily, prenatal vitamin daly, trigger shot two days before IUI and estrace 2mg one tab vaginally daily after IUI.
Describe the costs associated with your care under Randall Hines.
So Far on IUI around 3 thousand.
10
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
The clinic [MS Repro Med] is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help....Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when....Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue...He welcomes questions and answers them in a way that I can completely understand.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
Describe your experience with Mississippi Reproductive Medicine.
The clinic is wonderful. There is rarely anyone else in the office at the same time as me. I never have to wait. The staff is attentive and happy to help.
Describe your experience with your nurse.
Melissa is the best! She replies to messages almost instantly. She always sends me a list of my meds so I know exactly what to take when.
How was your experience with Randall Hines?
Dr. Hines is personable. He kept reminding me that there are multiple options that we can pursue, and for me not to give up because I was in the prime time to conceive. He welcomes questions and answers them in a way that I can completely understand.
What one piece of advice would you give a prospective patient of Randall Hines?
Schedule asap!
Describe the protocols Randall Hines used in your cycles and their degree of success.
We began with fertility drugs. We changed my meds to see if we could regulate my cycle which worked. After 3 months of not conceiving on mediciation, we began the iui. Everything was given time to process and a chance to work before we ruled it unsuccessful.
Describe the costs associated with your care under Randall Hines.
My insurance didn't cover any of the costs. They were happy to work with me when needed.
10
Doctor
Randall Hines
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Mississippi Reproductive Medicine
Flowood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less