Loma Linda University

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Loma Linda
11370 Anderson Street
Loma Linda, CA 92354
(909) 558-2851
On a scale from 0-10, how likely are you to recommend Loma Linda University to a friend?
Strongly recommend: 1Neutral: 19
2 assessments
  • 50% Strongly recommend (9-10)
  • 50% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
163
Annual Cycles National Avg.
344
2 assessments
8
Age
38
Treated
2016
Success with this Doc
?
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage
8
I like this clinic [Loma Linda] because they're not commercial and don't shy away from tough cases. I get the overwhelming feeling that their goal is both to achieve live births and support the emotional well-being of the patients instead of being concerned about their numbers...They had my appointment down for the wrong date once. Other than that, the financial people seem disorganized. I've had to follow up many times, get charges fixed, and act as the go-between between the insurance company and them when they couldn't seem to understand what the insurance company was requesting.
+ Read more
Age
38
Treated
2016
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage
8
Describe your experience with Loma Linda University.
I like this clinic because they're not commercial and don't shy away from tough cases. I get the overwhelming feeling that their goal is both to achieve live births and support the emotional well-being of the patients instead of being concerned about their numbers. They have a good reputation and have a lab on premises. They are a little bare bones; I sometimes wish that they made the experience less clinical (the staff is warm, but it's clearly a doctor's office). The magic of baby-making is already severely crippled by the need to do IVF and they don't put much back in. I sometimes envy the people going to clinics that offer acupuncture or other frills, even music during the transfers would be nice.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bareh takes the time to ask how I am doing and if I have any questions.
Describe your experience with the nursing staff.
Some of the nurses are very compassionate and informative while others are very matter-of-fact and only give you information when they think you need it.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
How was your experience with Gihan Bareh?
Dr. Bareh is compassionate and seems competent and very concerned with achieving a positive outcome for her patients. However, she's not a great communicator. Many times, I left the office to research things on my own after she did not explain something to my understanding
What one piece of advice would you give a prospective patient of Gihan Bareh?
Be prepared to ask about the next step(s) over and over again and press for clear answers. I think that Dr. Bareh doesn't understand what is old hat to her is mostly new to her patients.
Describe the protocols Gihan Bareh used in your cycles and their degree of success.
Dr. Bareh likes to begin cycles with aspirin and birth control pills. I used Gonal-F and Menopur as stims and then Centrotide for my trigger/antagonist. I took estradiol pills and progesterone in oil for both my fresh and FET cycles. The fresh cycle included estrogen pessaries, whereas, I vaginally inserted an estradiol pill for the FET. I took and antibiotic and Prednisone surrounding the transfer dates and a diazepam prior to the transfers.
Describe your experience with your monitoring appointments.
The length of time at the monitoring appointments varied on the day. Patients were to come in between 7:30-9 a.m. The blood draw was always fast, but the wait for an ultrasound depended on who arrived first and what other appointments (non-monitoring) were scheduled for that day.
Describe the costs associated with your care under Gihan Bareh.
IVF & FET cycles do not include monitoring or medications. A FET cycle following a cancelled fresh transfer would include monitoring. It cost more than I was expecting (blood draw, monitoring, and medications add up), but nothing is cheap in SoCal.
8
Doctor
Gihan Bareh
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Loma Linda University
Loma Linda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
5 Fertility Medications
Diagnosis
Other
10
I have to say that I very much disliked the front desk staff [at Loma Linda Fertility] . The check-in/waiting room was very small, so you could hear everyone's information when they were checking in. I did not feel a strong connection with any of the nurses. I rarely spoke to them, unless they were taking vitals prior to my visit
+ Read more
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 Fertility Medications
Diagnosis
Other
10
Describe your experience with Loma Linda University.
I have to say that I very much disliked the front desk staff. The check-in/waiting room was very small, so you could hear everyone's information when they were checking in. It did not help that the front desk staff was quite loud. Furthermore, at each visit I had to explain why the visit would be covered by my insurance as I was still in the process of work-up. This was a pain!
During treatment, did you feel like you were treated like a number or a human?
Dr. Jacobson was incredibly professional and very, very kind. I lived in a different region than my husband during treatment, had a very stressful job, and was having a difficult time coming to terms with my diagnosis and need for fertility treatment. Dr. Jacobson addressed these concerns and asked me how I was feeling whenever we met. He made me feel incredibly comfortable and it was obvious that he truly cared about his patients.
Describe your experience with the nursing staff.
I did not feel a strong connection with any of the nurses. I rarely spoke to them, unless they were taking vitals prior to my visit (this was generally done by MAs) or relaying my progesterone results.
How was your experience with John Jacobson?
Dr. Jacobson was level-headed, incredibly calm, and very reassuring. He was patient, answered all of my questions, and made me feel at ease. I appreciated that he did not push or encourage more aggressive interventions (as one of his colleagues did on the day that I saw him), as he truly believed that my husband and I would be able to conceive using oral ovulation induction + timed intercourse (I did not believe this to be true). Of course, he was right, and I am so thankful that he encouraged me to stay the course. I felt well taken care of.
What one piece of advice would you give a prospective patient of John Jacobson?
Ask your questions, voice your doubts, trust his answers.
Describe the protocols John Jacobson used in your cycles and their degree of success.
Standard Clomid protocol, switched to Femara due to thinner lining on Clomid, then standard protocol of Femara x 4 with 21 day progesterone. He modified the day/time frame that my husband and I should plan for intercourse based on my progesterone results each month. This worked!
Describe the costs associated with your care under John Jacobson.
Each clinic visit was approx $200-400 (depending on ultrasound)
10
Doctor
John Jacobson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Loma Linda University
Loma Linda
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less