Describe your experience with IVF Hawaii.
The cool thing about this clinic is that Dr. Chun is involved in the patient/care side of things as well as the lab part. Dr. Chun is not only invested in you, but in the care of your precious embryos.
IVF Hawaii is one of the best (if not the best) clinics in Hawaii, and I can see why. Although I’m still in the middle of treatment, I am so glad it is with Dr. Chun. He does not waste time with procedures that will likely do nothing for you. He’s just as determined as you guys are to make it to that finish line with your new baby.
Like I said, the only “downside” is that this clinic does things a little old school with paper charts and things like that. Again, I don’t think that is a reflection of the actual work being done or the level of care you receive.
During treatment, did you feel like you were treated like a number or a human?
Everyone at Dr. Chun’s office is warm and caring. Although they are very busy, they always treated me like I mattered; not like just another patient to get in and out of the office. Dr. Chun himself is very caring and always took time to answer my questions and concerns. He is very serious about his work and his patients, but also has great bedside manner.
Describe your experience with your nurse.
All of the staff at IVF Hawaii are excellent! Lorene, the main coordinator schedules all the appointments and explains what we need to do/bring to those appointments. She explains each step of the process and answers any questions you may have. She even takes the time to mark the area for the PIO shots so you’re not injuring yourself.
The office is busy every day, but none of the staff ever make you feel like you’re not important. They take your care and concerns seriously.
How was your experience with Benton Chun?
Dr. Chun is a no nonsense man. He took the time to explain why IVF with ICSI was our best chance at conceiving. I believe he approaches each patient differently and does not offer an umbrella type treatment (which was the case at a previous clinic). My case has been a difficult one, and Dr. Chun has been honest with us throughout the journey, which I appreciate. Although he is strict with his requirements (diet/exercise) he is also very caring and understanding. He sees you as a person, not just another patient.
What one piece of advice would you give a prospective patient of Benton Chun?
Be prepared to wait. I’m ususally not seen until 15-20 minutes after my actual appointment. However, don’t hesitate to call when you need to. Also, the way the office runs may seem a little “old school” but I don’t think this impacts the actual care you get. I’ve been to another clinic that had what seemed like a chic office and newer technology, but received much better care with Dr. Chun and his staff.
Describe the protocols Benton Chun used in your cycles and their degree of success.
Dr. Chun explained that IVF would be best for us due to my factors as well as my husbands. He explained why an IUI would likely not be effective; something the other clinic failed to tell me.
We did have to do 1 IUI prior to IVF per my insurance carrier. For that procedure, he put me on injectable meds because he knew from my prior clinic that I do not respond at all to clomid/femara.
He also explained to us why we needed ICSI for our cycle and not traditional IVF.
After retrieval, we had to freeze our embryos due to my estrogen levels being off (I forget if it was high or low) and also because I was at risk for OHSS. Good thing we didn’t do a fresh transfer because I did end up getting OHSS and it was painful.
Due to having a thin lining, I wa put on various supplements as well as blood thinners. Despite all the right meds and even adding Nupogen to my transfer protocol, my lining wouldn’t grow and the transfer scheduled for April was cancelled.
We prepped again for a frozen transfer in June, this time with meds adjusted/increased. My lining did get thicker than the first attempt and we were able to move forward. Unfortunately, the beta test two weeks later was negative.
Up next, I have a laparoscopic surgery scheduled to check for endometriosis which could have contributed to complications after the transfer. I will also be undergoing an ERA test after the surgery to see if my transfer needs to be a little earlier or later than what their protocol is. He is recommending he ERA test because our transfer failed with an extremely high quality embryo (5AA).