Describe your experience with Houston Fertility Specialists.
The clinic's website is good for promotional purposes, but not necessarily for information on their support groups etc for existing patients. When I call the front desk, they are clueless as well on the website. The financial counselors are very good, but there was a mistake with my charges where the team did not respond to a query which resulted in a bill - I contested it, and they found the problem and fixed it immediately. I think the clinic should be more involved with the patient's schedule and plan, but instead let the patient reach out to their provider for updates. I think this opens up an opportunity for patient's to be forgotten or lost or appointments to be missed. I expressed this to Dr. Anaya, and she has made sure that her team reaches out to me to check in and not wait for me to call.
During treatment, did you feel like you were treated like a number or a human?
She took the time to meet with us WHENEVER we wanted, she made an effort to acknowledge the financial constraints of IVF and spoke to colleagues trying to find cheaper options for us. She completely explained all options and gave her recommendation, but in the end it was our decision which she would then fully support. Specifically, I did not want to go on BC since I suffer all major side effects. My previous doctor was going to force me to take BC which is why I switched. Dr. Anaya was amazing and came up with the plan on how to do IVF without BC without judgement. She also did all of my diagnostic procedures herself which I appreciated since I got to know her better instead of just her nurse or medical assistant.
Describe your experience with the nursing staff.
I work with a medical assistant with Dr. Anaya. She is very responsive and answers all of my questions! Each provider has one nurse or MA assigned to them, which helps build a good relationship with the team.
What specific things went wrong at this clinic?
- Lost paperwork
- Provided conflicting information
How was your experience with Yanett Anaya?
Dr. Anaya is very positive, polite, thorough, and energetic. She understands the entire IVF process and wants it to be a comfortable and exciting experience for her patients. When I had concern about taking BC, she agreed to make a plan that would not use BC without hesitation. When I had concern about the IVF meds, she recommended the best way to order them at the cheapest price. When I had questions about coordinating my husbands sperm extraction, she took charge and contacted her boss as well as the urologist to coordinate the master plan (my previous doctor was not coordinating and there were too many contradicting plans from each provider). She makes me feel so much at ease, and I trust her completely!
What one piece of advice would you give a prospective patient of Yanett Anaya?
You should want a provider who is completely involved, who uses all of her time with you in the appointment, and who involves the patient 100% in the process.
Describe the protocols Yanett Anaya used in your cycles and their degree of success.
I myself do not have fertility issues, but my husband does. I do not know what my protocol was, but I remember that it was relatively basic.
Cetrotide® 0.25 mg
Follistim® 900 IU
Menopur® 75 IU
Ovidrel® 250 mcg
Describe your experience with your monitoring appointments.
This was an efficient practice, and I only had to wait a little while. The window was only a few hours, so I was able to fit my scheduled around it.
Describe the costs associated with your care under Yanett Anaya.
my insurance only covered diagnostics (ovarian reserve analysis, ultrasounds, genetic testing, blood work, etc).
I was offered a 20% discount for military service, so my estimated costs were $11,000 for egg retrieval + freezing and two cycles of implants, $1,950 for embryo genetic testing (up to 8) through contracted service, $6,000 for medications (egg retrieval cycle and implantation cycle, ordered overseas).
My husband separately had to get a MESA which had an estimated cost of $10,000.