Houston Fertility Specialists

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Houston
7900 Fannin
Houston, TX 77054
713-512-7900
Kingwood
1330 Kingwood Drive
Kingwood, TX 77339
713-512-7900
Sugar Land
7616 Branford Place
Sugar Land, TX 77479
713-512-7900
Webster
251 Medical Center Blvd
Webster, TX 77598
713-512-7900
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On a scale from 0-10, how likely are you to recommend Houston Fertility Specialists to a friend?
Strongly recommend: 10Neutral: 2Don't recommend: 28.6
14 assessments
  • 71% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
737
Annual Cycles National Avg.
344
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14 assessments
8
Age
36
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
I really don't like that you check out at the end of your visit [at Hou Fert Specialists - Hou]. I was in pain after both IUIs. It was difficult to stand. I had to wait in line for awhile then they wanted to talk about my balance. I told the front desk staff I was in pain can we do this later and she said "no"...Everything was done in network. Which kept our costs low. That was not the case with my previous Doctor...
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Age
36
Treated
2016
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
Describe your experience with Houston Fertility Specialists.
I really don't like that you check out at the end of your visit. I was in pain after both IUIs. It was difficult to stand. I had to wait in line for awhile then they wanted to talk about my balance. I told the front desk staff I was in pain can we do this later and she said "no".
During treatment, did you feel like you were treated like a number or a human?
He explained everything, didn't rush me and listened to me.
Describe your experience with your nurse.
We I first started out as a patient I was not happy with the nursing staff. At one point the lab lost my blood and it delayed us another month. Nancy was very apologetic and from there on always made an effort to take care of me. The nurse Jennifer does not have a good bedside manner. I called to tell her I think I might have a cyst because I was having severe stabbing pain that would drop me to the floor. She said that is cant be possible because I just started the clomid on my second cycle. We went arguing back and forth because she was insistent that it couldn't happen. I finally told her "Do you just want me to wait out the pain? Tell Dr. Grunet. I will go to the ER if this continues.
How was your experience with George Grunert?
He was compassionate and never seemed like he was rushing on to the next patient. Unlike my first fertility doctor Dr. Grunert never made me feel like it was all about him getting paid.
What one piece of advice would you give a prospective patient of George Grunert?
Be patient. The fertility treatment process and testing takes a long time.
Describe the protocols George Grunert used in your cycles and their degree of success.
Dr. Grunert did not think we would have much luck with IUIs because of our situation. Our insurance requires us to do 3 before moving on to IVF. He explained our chances and told us not to give up.
Describe the costs associated with your care under George Grunert.
Everything was done in network. Which kept our costs low. That was not the case with my previous Doctor.
9
Doctor
George Grunert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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2
Age
36
Treated
2016
Success with this Doc
No
Treatment
6 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor
2
Clinic [Houston Fert Specialists] has a lot of doctors so they have appointment times available pretty quickly. It is located right next to an OBGYN which is a punch in the gut when you can't get pregnant. They also allow children in the waiting room, which is another punch in the gut...Nursing staff was great at explaining things, however, there is an email in my patient portal stating that I would like to try IUI before IVF, and that is 100% untrue. Not entirely sure why that would be documented if that conversation never took place...
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Age
36
Treated
2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor
2
Describe your experience with Houston Fertility Specialists.
Clinic has a lot of doctors so they have appointment times available pretty quickly. It is located right next to an OBGYN which is a punch in the gut when you can't get pregnant. They also allow children in the waiting room, which is another punch in the gut.
During treatment, did you feel like you were treated like a number or a human?
Dr. Grunert is friendly on the surface, but as a woman, I felt like he did not listen to my concerns as a whole. If my fiancé happened to be there, Dr. Grunert would refer to him, when in reality, I was the one driving the appointments.
Describe your experience with your nurse.
Nursing staff was great at explaining things, however, there is an email in my patient portal stating that I would like to try IUI before IVF, and that is 100% untrue. Not entirely sure why that would be documented if that conversation never took place.
What specific things went wrong at this clinic?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
How was your experience with George Grunert?
Dr. Grunert seems friendly and open when you initially meet him, and he is a nice man overall, but when it comes to my health, I felt like I didn't get the whole picture. He did not explain to me that I had diminished ovarian reserve. It wasn't until months later that I finally asked and he responded "yes" as if I should have known that. Additionally, I was initially told that IUI would be "worthless" with the severity of MFI that we have. However, several months later, IUI was practically forced on me. I had been told that I could stay on ovulation drugs indefinitely while we waited on IVF and then told that that was not the case.
What one piece of advice would you give a prospective patient of George Grunert?
Be prepared to not be taken seriously.
Describe the protocols George Grunert used in your cycles and their degree of success.
When we initially started, I was taking femara with monitoring ultrasounds and then a trigger shot which seemed to help my ovulation along. However, measurements were never discussed with me. After taking a two month break from femara, we went back on it and did not produce follicles big enough so I was instructed to increase my dosage and start them again on CD 12 which induced ovulation before I could be monitored again.
Describe the costs associated with your care under George Grunert.
Treatment cost was dependent on my insurance. Seemed reasonable
1
Doctor
George Grunert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
23
Treated
2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
10
She [a nurse at Houston Fertility Specialists] was there at every appointment and made up for Dr. Grunerts lack of bedside manner. She answered all my questions and was always very helpful.... My first IUI cycle I did a stair step method of Clomid starting at 50mg and ending at 150mg. I believe I had 3 follies but it was unsuccessful. Our next round of IUI we did 7.5mg of Femara and I believe we again had 3 follies but it was unsuccessful. My final round of IUI was again with 7.5 Femara and we only had one follicle and it was unsuccessful.
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Age
23
Treated
2016
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with Houston Fertility Specialists.
I only had one appointment that went a little longer than expected but all in all very organized and very well staffed.
During treatment, did you feel like you were treated like a number or a human?
Dr. Grunert is very smart and from my experience a lot of very smart people do not have the best social skills. Although he did not always feel like someone I could easily converse with, after consulting with another Dr. I will be going back to see Dr. Grunert because I felt like he truly put his all into my cycles and will give me the best care.
Describe your experience with your nurse.
She was there at every appointment and made up for Dr. Grunerts lack of bedside manner. She answered all my questions and was always very helpful.
How was your experience with George Grunert?
Dr. Grunert was very thorough and you can tell he is well educated with what he does. He was a little hard to follow though because he used a lot of terms I didn't know the meaning of and since he was my first Dr. I was a little intimidated to ask questions. I did seek a second opinion and have decided Dr. Grunert is the best Dr. for me. I felt much more comfortable in his clinic and very well taken care of. I have not yet undergone IVF but that is my next step and Dr Grunert will definitely be my Dr. for that next step.
What one piece of advice would you give a prospective patient of George Grunert?
Don't be afraid to ask questions and to have him explain everything to your understanding.
Describe the protocols George Grunert used in your cycles and their degree of success.
My first IUI cycle I did a stair step method of Clomid starting at 50mg and ending at 150mg. I believe I had 3 follies but it was unsuccessful. Our next round of IUI we did 7.5mg of Femara and I believe we again had 3 follies but it was unsuccessful. My final round of IUI was again with 7.5 Femara and we only had one follicle and it was unsuccessful.
10
Doctor
George Grunert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
PCOS
10
Dr. Schenk [at Houston Fertility Specialists] has her own team of nurses that you can reach via a dedicated phone line. The phone generally doesn't get answered if it rings, but they do return messages the same day. They are all very busy and have little time to spend with individual patients but are kind and caring when they are with you.
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Age
29 - 30
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI
Diagnosis
PCOS
10
Describe your experience with Houston Fertility Specialists.
I believe all the other doctors at the clinic other than Dr. Mazur use the in house ultrasound tech to perform their ultrasounds. In general, this would not be an issue, as you have your ultrasound then wait to see the nurse or doctor. Unfortunately, when we had our miscarriage the tech performed the ultrasound and we found out what had happened though they can't officially tell you anything and then had to sit around in the waiting room for the doctor.
During treatment, did you feel like you were treated like a number or a human?
After each failed cycle she always met with us and explained what happened that cycle. She was open to any input I had in changing my medication each cycle and listened to our opinions while providing pros and cons of what we wanted to try.
Describe your experience with the nursing staff.
Dr. Schenk has her own team of nurses that you can reach via a dedicated phone line. The phone generally doesn't get answered if it rings, but they do return messages the same day. They are all very busy and have little time to spend with individual patients but are kind and caring when they are with you.
How was your experience with Leah Schenk?
Dr. Schenk was both compassionate and candid throughout the whole process and would give us frank estimations of our chances with each cycle.
What one piece of advice would you give a prospective patient of Leah Schenk?
Make sure to ask questions. She doesn't mind answering them like some doctors, but you do have to ask.
Describe the protocols Leah Schenk used in your cycles and their degree of success.
When we first began I was diagnosed with PCOS and she was sure it would be fairly easy to treat. We began with Femara IUIs and did two of those with no success before the protocol was changed. I was closely monitored each month via ultrasound to check for follicle development and uterine lining. For the next two IUIs we did both Femara and Follistim before the IUI with additional blood work monitoring and got pregnant on the fourth. Unfortunately, we lost the pregnancy at 9 weeks but Dr. Schenk was very compassionate and gave us our options with both pros and cons for each treatment of how to proceed with the miscarriage. We opted for a D/C and she performed the operation herself instead of sending me off to a strange doctor. After a two cycle healing process to rebuild the uterine lining we began again with Femara and Follistim IUIs since they worked before with the same monitoring as before. We completed two more with no success so we decided that we would do one more IUI before moving on to IVF the following year. We talked with Dr. Schenk and decided to do a Follistim only protocol for the IUI to see how I reacted to the medication that way we would have some information going into IVF if this IUI didn't work. Luckily, the last IUI worked and we did not have to move on to IVF.
Describe the costs associated with your care under Leah Schenk.
As we were only doing IUI procedures they were covered under my insurance.
9
Doctor
Leah Schenk
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
Everything Amanda [nurse at Houston Fertility Specialists] provided was well organized. She printed calendars for us and marked every single medicine and step. They also provided a cellphone number where if we had any questions we could just text the team. They replied even during the weekends...From the first day Dr. Mazur was very open to our questions and our concerns. He explained every little detailed of the process. He never pressured us to make a decision. Thank God we decided to give IVF a try and thank God we decided to have Dr. Mazur and his team be by our side. Before any procedure Dr. Mazur will take the time to talk to me to make sure I was feeling well physically and emotionally. I will never be able to thank him enough for being so kind, gentle, and understanding. He made us feel comfortable, relaxed, and special. I have no doubt this made a difference in our outcome.
+ Read more
Age
33
Treated
2016
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with Houston Fertility Specialists.
We never waited more than 5 minutes in the waiting area! Everything was cleaned and orgnized.
During treatment, did you feel like you were treated like a number or a human?
Not only he always took the time to explain every step but during every step care about how I was feeling physically and emotionally
Describe your experience with your nurse.
Everything Amanda provided was well organized. She printed calendars for us and marked every single medicine and step. They also provided a cellphone number where if we had any questions we could just text the team. They replied even during the weekends.
How was your experience with Erik Mazur?
From the first day Dr. Mazur was very open to our questions and our concerns. He explained every little detailed of the process. He never pressured us to make a decision. Thank God we decided to give IVF a try and thank God we decided to have Dr. Mazur and his team be by our side. Before any procedure Dr. Mazur will take the time to talk to me to make sure I was feeling well physically and emotionally. I will never be able to thank him enough for being so kind, gentle, and understanding. He made us feel comfortable, relaxed, and special. I have no doubt this made a difference in our outcome.
Describe the protocols Erik Mazur used in your cycles and their degree of success.
We did IVF – Dr. Mazur suggested the embryo genetic testing for all our embryos. Best advice he has ever given us. Half our embryos were not viable and this made a huge difference in the process. Since this has been such a long journey, we suggested Dr. Mazur to transfer two embryos instead of one. He did not feel comfortable with 2 embryos being transfer since he did not want me to have a high risk pregnancy and he was confident I was going to get pregnant. THANK GOD we decided to listen to him and just transfered one – on the first transfer we got pregnant.
10
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
The clinic is conveniently located off Fannin, very professional environment, and my only complaint would be that you have to pay for parking....My insurance didn't cover anything related to meds or the actual IUI/IVF procedures, but the office did run through ultrasounds, check ups etc when they could which was a big help. I believe costs for procedures and meds were fair when comparing to other fertility centers in Houston. For example one IVF cycle with all meds, retrieval, freezing of embryos, and two transfers was about 20k.... Amanda and Ashley [at Houston Fertility Specialists] were amazing. They work together with Dr. Mazur very well. They are very organized, smart and communicate effectively through the entire process. Even when you have tons of questions!...
+ Read more
Age
35
Treated
2016
Success with this Doc
Yes
Race
Latino, Middle Eastern, Other
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Houston Fertility Specialists.
The clinic is conveniently located off Fannin, very professional environment, and my only complaint would be that you have to pay for parking.
During treatment, did you feel like you were treated like a number or a human?
Dr. Mazur is extremely personable and kind. He is very smart and does a great job of explaining all procedures/treatments to you.
Describe your experience with your nurse.
Amanda and Ashley were amazing. They work together with Dr. Mazur very well. They are very organized, smart and communicate effectively through the entire process. Even when you have tons of questions!
How was your experience with Erik Mazur?
Dr, Mazur is an amazing doctor. He is so smart and qualified to do these treatments. He is kind, patient, always optimistic but honest with you about your individual situation. He will always be honest and tell you what the thinks the most successful plan of action is. I couldn't have had a better doctor throughout this process. Everything he explained or said in good times and bad was true.
What one piece of advice would you give a prospective patient of Erik Mazur?
Ask as many questions as possible. Treatments are expensive, and it is very time consuming to go through this. Not to mention the emotions tied to it. Make sure you are informed and aware of how what will happen, how medicines work, etc. There are no silly questions.
Describe the protocols Erik Mazur used in your cycles and their degree of success.
He recommended IUI's with us bc he thought we would be good candidates, when the 4th one failed due to my system reacting weirdly to meds he advised us to move to IVF and was confident it would work.
Describe the costs associated with your care under Erik Mazur.
My insurance didn't cover anything related to meds or the actual IUI/IVF procedures, but the office did run through ultrasounds, check ups etc when they could which was a big help. I believe costs for procedures and meds were fair when comparing to other fertility centers in Houston. For example one IVF cycle with all meds, retrieval, freezing of embryos, and two transfers was about 20k.
10
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
Age
37
Treated
2016
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor
3
The clinic [Houston Fertility Specialists] is clean and runs pretty smoothly but they transfer samples to different containers so be cautious to insure it's your sample...The nursing staff was rude and cold....Also, the first iui we had, my husbands sperm count reflected 25 million when the previous and subsequent counts were 5 million or less. We had a bad feeling that our sample could have been mishandled...He expects you to know when you're ovulating and it could be a waste of time, money, and emotional distress if you aren't at least a little experienced with the processes.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 IUI
Diagnosis
Male Factor
3
Describe your experience with Houston Fertility Specialists.
The clinic is clean and runs pretty smoothly but they transfer samples to different containers so be cautious to insure it's your sample
During treatment, did you feel like you were treated like a number or a human?
Doctor could never remember me despite going in to see him for scans and iui treatments.
Describe your experience with the nursing staff.
The nursing staff was rude and cold.
How was your experience with Subodh Chauhan?
The bright side of seeing this doctor was he performed our iui procedure with less than 5 million sperm when other doctors would not. The down side is that he treated us like a number and would even carry on a conversation with my husband wile I was in sturrips. Also, the first iui we had, my husbands sperm count reflected 25 million when the previous and subsequent counts were 5 million or less. We had a bad feeling that our sample could have been mishandled.
What one piece of advice would you give a prospective patient of Subodh Chauhan?
Know the procedure. He expects you to know when you're ovulating and it could be a waste of time, money, and emotional distress if you aren't at least a little experienced with the processes.
Describe the protocols Subodh Chauhan used in your cycles and their degree of success.
He would have me get an ultrasound day 1-3 of my period to check for any cysts then prescribe the cliomid and injection. I would be told to call the clinic when I had a positive ovulation test from the home kit. I would come in the day after the positive test for another ultrasound and sometimes be told to come back in a few days because the follicles weren't big enough. I would come back to have the procedure and he would tell us the results of the sperm count post wash. He would often comment, "there are not many sperm but of course it only takes one, are you sure you want to do it?." Almost every time he would seemingly want me to not have the iui and wait for another cycle, take more drugs, more scans, and throw away the washed sperm. Of course after all that, who would want to?? He would finish the procedure talking with my husband like I'm livestock up in the stirrups plunging a huge speculum in my body. I would be in pain for weeks and sore only to get a negative pregnancy test.
Describe the costs associated with your care under Subodh Chauhan.
I don't remember
3
Doctor
Subodh Chauhan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
35
Treated
2016
Success with this Doc
?
Treatment
4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The [Houston Fertility Specialists] clinic is efficient, generally runs on time, and communicates well. For IVF cycles, I was disappointed that the lab doesn't provide daily (or every other day) updates on the embryo progression like I had seen with other clinics...While I was not assigned a primary nurse, I came to know most of the nurses that I would interact with. Typically, one of two nurses would be the ones calling me with U/S and bloodwork results, and I met them on my visits to the Fannin office (I used the Sugar Land satellite office for most of my monitoring appointments). The nurses were always compassionate and kind with any news they were delivering, and I never had any communication issues via the portal, phone, or in person...
+ Read more
Age
35
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Houston Fertility Specialists.
The clinic is efficient, generally runs on time, and communicates well. For IVF cycles, I was disappointed that the lab doesn't provide daily (or every other day) updates on the embryo progression like I had seen with other clinics.
During treatment, did you feel like you were treated like a number or a human?
Dr. Dunn has been compassionate and caring throughout our process. When we came to a crossroads in our treatment plan, he encouraged us to seek a second opinion. He speaks candidly yet gently, and I genuinely feel he has our best interests at heart.
Describe your experience with the nursing staff.
While I was not assigned a primary nurse, I came to know most of the nurses that I would interact with. Typically, one of two nurses would be the ones calling me with U/S and bloodwork results, and I met them on my visits to the Fannin office (I used the Sugar Land satellite office for most of my monitoring appointments). The nurses were always compassionate and kind with any news they were delivering, and I never had any communication issues via the portal, phone, or in person.
How was your experience with Randall Dunn?
Dr. Dunn has been open and honest with us, but I sometimes feels he chooses his words with the intention of being as gentle as possible. For me, the eternal realist, this is not an issue, but I can see how some patients could be given false hope. Outside of that, I feel he is straightforward and addresses any concerns immediately. He is able to step away from his "doctor mode" when needed, and give us genuine, heartfelt advice. I feel extremely comfortable with Dr. Dunn, and I trust him with the most important thing of all - my family.
What one piece of advice would you give a prospective patient of Randall Dunn?
Bring all of your questions - Dr. Dunn will take the time to answer each one carefully.
Describe the costs associated with your care under Randall Dunn.
My IVF cycles were covered in large part by my insurance, but I found that the way the appointments and procedures were billed seemed to keep costs down under what even the financial counselor estimated. Each cycle cost in total under $2000 - again, that was with great insurance coverage.
10
Doctor
Randall Dunn
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS
8
Working in the med center, this was very convenient for me, although they [Houston Fertility Institute] had limited hours for appointments with the physicians... Some were better than others, but overall we really liked the nursing staff...He [Dr Haddad] generally took the time to explain things to us, but not always. Next steps weren't necessarily specific to us, more about what most people do next.
+ Read more
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS
8
Describe your experience with Houston Fertility Specialists.
Working in the med center, this was very convenient for me, although they had limited hours for appointments with the physicians.
During treatment, did you feel like you were treated like a number or a human?
He generally took the time to explain things to us, but not always. Next steps weren't necessarily specific to us, more about what most people do next.
Describe your experience with the nursing staff.
Some were better than others, but overall we really liked the nursing staff.
How was your experience with Gus Haddad?
He was very knowledgeable and answered all of our questions. We often felt like he wanted to be a bit more aggressive than we felt was necessary at the time, but I feel like that's better than waiting forever. When we miscarried, he shared that he and his wife had lost a baby too, although he also said that most likely the baby had a genetic issue and that we didn't want to keep a baby with problems anyway. I ended up getting pregnant when we took a month break from treatment, and he followed me through my first trimester anyway.
What one piece of advice would you give a prospective patient of Gus Haddad?
He is very straight and to the point, but he's a good doctor.
Describe the protocols Gus Haddad used in your cycles and their degree of success.
I came in having done clomid and femara with ovidrel and timed intercourse with my OB. He continued the femara and did IUI with progesterone, and we got pregnant that month but miscarried. When we tried again, we did the same thing and did not get pregnant, then the next month we took a break and conceived naturally with a healthy pregnancy. It seemed like everything we added was just a "it could help, won't hurt" type thing. We were going to start bravelle the next cycle but ended up not needing it.
Describe the costs associated with your care under Gus Haddad.
Natural cycle with IUI: 1200 Clomid with intercourse: 800 Clomid with IUI: 1500 Injections with intercourse: 1500 Injections with IUI: 2300
8
Doctor
Gus Haddad
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Tubal Blockage
10
Dr Mazur's medical assistant, Ashley, and nurse, Amanda are kind and compassionate. They always respond to phone calls and text messages promptly, and are always on top of prescription requests, appointment and surgery scheduling and the communication of test results...Our IUIs and the IVF procedures were covered under my insurance. Other than coinsurance and co-pays, our out of pocket costs were around $5000 for the PGS testing which wasn't covered by insurance.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Tubal Blockage
10
Describe your experience with Houston Fertility Specialists.
The reception staff are always organized and friendly. They made an effort to learn my name and go out of their way to help at any opportunity.
During treatment, did you feel like you were treated like a number or a human?
Dr Mazur really cares about his patients. You can tell he is invested in the outcome. He really takes time to listen, answers all questions and makes you feel important rather than just a number.
Describe your experience with your nurse.
Dr Mazur's medical assistant, Ashley, and nurse, Amanda are kind and compassionate. They always respond to phone calls and text messages promptly, and are always on top of prescription requests, appointment and surgery scheduling and the communication of test results.
How was your experience with Erik Mazur?
Dr Mazur has an excellent bedside manner. He is caring and compassionate, but also realistic. He thoroughly covers all treatment options and takes the time to answer all questions. I have never felt rushed, or like my questions and concerns were insignificant or unfounded. Dr Mazur also has a direct phone line that you can call or text, and questions and concerns are addressed immediately.
What one piece of advice would you give a prospective patient of Erik Mazur?
Ask whatever questions you need to, no matter how simple or silly you think they are - don't be afraid that you're wasting his time.
Describe the protocols Erik Mazur used in your cycles and their degree of success.
I'm currently 13 weeks pregnant with our little boy after our first FET. From the beginning, Dr Mazur outlined the intended treatment plan of 2-3 IUIs before moving on to IVF if the IUIs were not successful due to me having a low AMH. The first IUI cycle was with 100mg clomid, the second with 100mg clomid and an ovidrel trigger shot. The second IUI resulted in an ectopic pregnancy. As this was my second ectopic pregnancy, Dr Mazur advised moving straight to IUI, as it appeared I had tubal issues (despite the HSG being clear). For our first IVF cycle, I took birth control for a month followed by Menopur and Gonal-F, with cetrotide added in during the second week. I appeared to be a slow responder and only had 2 good sized follicles during my check-up ultrasounds. The day I was supposed to trigger ovulation, my estrogen level dropped dramatically, which Dr Mazur said could be an indication of poor egg quality. We talked through our options, and Dr Mazur gave us the choice of cancelling the cycle, or continuing anyway. He didn't pressure us either way, but he did say that he felt we could do better by changing up a few things - we decided to cancel the cycle and start over. Before our 2nd cycle Dr Mazur prescribed DHEA and CoQ10 for a month. We skipped the birth control and started the stim meds straight away on day 2 of my cycle. We kept the protocol the same, with the exception of an increase in Gonal-F mid-way through the process. We started off with a large number of follicles, which dropped down to 2 again by the time of egg retrieval. We decided to go ahead this time since my estrogen levels remained high throughout. The retrieval resulted in 6 eggs from one ovary (my left ovary is inaccessible) - 3 fertilized and 2 made it to day 5 blasts. We did PGS testing and the 2 blasts and thankfully both were genetically normal and high quality. We did our FET the following month, and are expecting our little boy in September. We can't thank Dr Mazur enough for making this happen for us.
Describe the costs associated with your care under Erik Mazur.
Our IUIs and the IVF procedures were covered under my insurance. Other than coinsurance and co-pays, our out of pocket costs were around $5000 for the PGS testing which wasn't covered by insurance.
10
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
PCOS, Unexplained
10
This clinic [Houston Fertility Specialists] is great, even down to their front desk or financial advisors!... Ashley [a nurse] got to know us over the time of our treatments, and now when I call she knows my number and answers in phone with a hey! or how are you?... IUI's- 1st femara cd 3-7, scan CD 10 IUI scheduled 2 days later 2nd clomid- 50 mg cd3-7 scan CD 10 IUI scheduled 2 days later 3rd- clomid 100 mg cd 3-7 CD 10 IUI scheduled 2 days later 4th- clomid 100 mg, gonal f CD 10 IUI scheduled 2 days later IVF- follistim 225, menopur 75 (raised to 150), ganirellix added day 8 I believe. Scans every other day after day 5.
+ Read more
Age
27
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
PCOS, Unexplained
10
Describe your experience with Houston Fertility Specialists.
This clinic is great, even down to their front desk or financial advisors!
During treatment, did you feel like you were treated like a number or a human?
Dr. Mazur was down to earth and when delivering news he was always realistic but nice about it. He always knew my case without having to look up notes and would remember things about me that weren't in my file
Describe your experience with your nurse.
Ashley got to know us over the time of our treatments, and now when I call she knows my number and answers in phone with a hey! or how are you?
How was your experience with Erik Mazur?
I loved Dr. Mazur, when I got news that he was moving across the country I cried the entire night. He was amazing and encouraging. I especially liked that he made a point to be at every single appointment whether it was during the week or on a wekeend
What one piece of advice would you give a prospective patient of Erik Mazur?
He is the best doctor you will ever find, trust him, if you have questions ask them even if you have asked them before.
Describe the protocols Erik Mazur used in your cycles and their degree of success.
IUI's- 1st femara cd 3-7, scan CD 10 IUI scheduled 2 days later 2nd clomid- 50 mg cd3-7 scan CD 10 IUI scheduled 2 days later 3rd- clomid 100 mg cd 3-7 CD 10 IUI scheduled 2 days later 4th- clomid 100 mg, gonal f CD 10 IUI scheduled 2 days later IVF- follistim 225, menopur 75 (raised to 150), ganirellix added day 8 I believe. Scans every other day after day 5.
Describe the costs associated with your care under Erik Mazur.
IUI-$300 (no meds) IVF w/ 1 year of freezing and no PGS (no meds) $12,000
10
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
The two clinics I've been to both have terrible front desks, so my guess is that's the norm. The financial staff [at Houston Fertility Specialists] was amazing and the nurses were sweet, but not able to spend a lot of time with me...My insurance covered the IUI's and IVF up to 5000, the rest was out of pocket but more affordable than the previous clinic . Our next round will be cash and the transfer was approximately 2600 as quoted about 6 months ago. The ultrasounds etc were not included in that price .
+ Read more
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
No
Race
Latino
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Houston Fertility Specialists.
The two clinics I've been to both have terrible front desks, so my guess is that's the norm. The financial staff was amazing and the nurses were sweet, but not able to spend a lot of time with me
During treatment, did you feel like you were treated like a number or a human?
Took time with us each visit , great bedside manner
Describe your experience with the nursing staff.
Most were sweet, they are a busy office so weren't able to spend a lot of time with me, but still nice.
How was your experience with Erik Mazur?
He is young but more open to look at things differently , compassionate , he did all of the procedures and ultrasounds which I thought was great.
What one piece of advice would you give a prospective patient of Erik Mazur?
He knows what he's talking about, be patient .
Describe the protocols Erik Mazur used in your cycles and their degree of success.
He wanted what was best for us and least invasive as possible
Describe the costs associated with your care under Erik Mazur.
My insurance covered the IUI's and IVF up to 5000, the rest was out of pocket but more affordable than the previous clinic . Our next round will be cash and the transfer was approximately 2600 as quoted about 6 months ago. The ultrasounds etc were not included in that price .
8
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 41
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF, Donor Sperm
Diagnosis
Other
10
[Houston Fert Specialists] Well organized and easy to contact with. Very clean place and warm ambient. Lab people is very nice as well as the Finance department...All the [nursing] team is just great; always accessible, always warm and helpful. Very professional too. Perfect team. Special mention for Alicia Jasso that was always my angel in the process....IUI around 1,000$ IVF around 12,000$...[Dr. Erik Mazur] He was always direct but nice. Very professional but explaining everything in a way I could understand.
+ Read more
Age
40 - 41
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF, Donor Sperm
Diagnosis
Other
10
Describe your experience with Houston Fertility Specialists.
Well organized and easy to contact with. Very clean place and warm ambient. Lab people is very nice as well as the Finance department
During treatment, did you feel like you were treated like a number or a human?
He treatment like a human; always patient, nice and warm
Describe your experience with your nurse.
All the team is just great; always accessible, always warm and helpful. Very professional too. Perfect team. Special mention for Alicia Jasso that was always my angel in the process.
How was your experience with Erik Mazur?
He was always direct but nice. Very professional but explaining everything in a way I could understand. I really trust him and I have a gorgeous girl as a result of the treatments. He was always available for questions or concerns.
What one piece of advice would you give a prospective patient of Erik Mazur?
Do not be shy and talk to him about everything that concerns you!
Describe the protocols Erik Mazur used in your cycles and their degree of success.
IUI were done with clomid and donor sperm First IVF was done as part or an pharma study. Gonal and Ovidrel for trigger. A baby girl was the result Second IVF failed. Gonal, Menopur, Garelins and Ovidrel were used.
Describe the costs associated with your care under Erik Mazur.
IUI around 1,000$ IVF around 12,000$
10
Doctor
Erik Mazur
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Houston Fertility Specialists
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
39 - 40
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
PCOS
9
The clinic name [Hou Fert Specialists] speaks to the fact that bringing fertility to couples is the main goal. After, becoming pregnant, there were many available doctors to help with.y concerns. I am grateful to all the nursing staff and doctors...Got a prescription not needed and it wasted money...horough hormone testing, counseling on procedures, egg retrieval, embryo freezing, pgs testing, explaining embryo quality, letting us cboose embryo, transfer.
+ Read more
Age
39 - 40
Treated
2013 - 2014
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
PCOS
9
Describe your experience with Houston Fertility Specialists.
Need more doctors on my side of town. The clinic name speaks to the fact that bringing fertility to couples is the main goal. After, becoming pregnant, there were many available doctors to help with.y concerns. I am grateful to all the nursing staff and doctors.
During treatment, did you feel like you were treated like a number or a human?
She took her time with me. Ther eas no rushing or emphasis on the negatives concerning age, medical history, etc. She was excited with me during the whole process.
Describe your experience with your nurse.
Very informative in follow up care.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Leah Schenk?
Dr. Schenk listened to how i wanted to be treated as a patient. She was very gentle with my body throughout all the procedures. I cant be more thankful for the bedside manner she displayed. I have referred others to her because of this.
What one piece of advice would you give a prospective patient of Leah Schenk?
Tell her from the beginning exactly how you want to be treated. Let her know that you dont want to focus on negative statistics and to always be honest, but caring at the same time.
Describe the protocols Leah Schenk used in your cycles and their degree of success.
Thorough hormone testing, counseling on procedures, egg retrieval, embryo freezing, pgs testing, explaining embryo quality, letting us cboose embryo, transfer.
Describe the costs associated with your care under Leah Schenk.
$20,000
10
Doctor
Leah Schenk
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Houston Fertility Specialists
Webster
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less