George Washington University

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots is not offered: Not OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Washington DC
2150 Pennsylvania Ave NW
Washington, DC 20037
(202) 741-2520
On a scale from 0-10, how likely are you to recommend George Washington University to a friend?
Strongly recommend: 7Neutral: 39.1
11 assessments
  • 70% Strongly recommend (9-10)
  • 30% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
329
Annual Cycles National Avg.
344
11 assessments
10
Age
35 - 37
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
10
The nursing staff [at GWU Fertility] was amazing! Unfortunately, there were a lot who left as I went through cycles (I believe most, if not all, left for reasons that were not about the clinic, but their commute, own health issues, etc.) but each new nurse was great. They were always available to answer questions, give results, and let me know next steps.
+ Read more
Age
35 - 37
Treated
2013 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
10
Describe your experience with George Washington University.
I loved that the 3 REs and nurse staff met to discuss each patient even though Dr. Frankfurter was the one making the decisions for my care. This meant that no matter which RE was doing my monitoring or procedures they knew who I was, where I was in my cycle, and what I had previously done. Everyone was rooting for us and were so happy when we were successful. I always preferred when Dr. Frankfurter did my procedures since he was my primary RE, but was happy to have any of them -- they were all good!
During treatment, did you feel like you were treated like a number or a human?
Dr. Frankfurter, the other REs, the nurses, and the staff were all wonderful. They all knew who we were, where we were in our cycle, and were very caring. It's a busy office, so there can be waits for initial meetings, but once you are in a cycle they make sure you get everything you need.
Describe your experience with your nurse.
The nursing staff was amazing! Unfortunately, there were a lot who left as I went through cycles (I believe most, if not all, left for reasons that were not about the clinic, but their commute, own health issues, etc.) but each new nurse was great. They were always available to answer questions, give results, and let me know next steps.
How was your experience with David Frankfurter?
Dr. Frankfurter was great at explaining the procedures and protocols and why he was recommending them for us. He's friendly, but not overly warm, which was what we liked. He answered all of our questions fully and did not ever make us feel silly for asking. He's a little conservative on his approach, but not stuck in his way. Over the time we saw him he changed general protocols based on current peer-reviewed studies.
What one piece of advice would you give a prospective patient of David Frankfurter?
Be prepared for a wait to get in to see him at the beginning of each cycle, but know that once you get in he will do everything to help you out and make sure your cycle goes well.
Describe your experience with your monitoring appointments.
Monitoring was set for early morning and you just showed up. They were well organized and got through a lot of people without huge waits or making you feel rushed.
10
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
40
Treated
2016
Success with this Doc
No
Treatment
4 IVF, Donor Eggs
Diagnosis
Unexplained
8
The strength is that the doctors all meet once/week to discuss each patient so it seems it doesn’t matter which doctor is your primary at the practice. Also, they rotate procedure schedules so you might get any doctor for the retrieval or ultrasounds. Dr. Frankfurter leads the practice and I did like him a lot and he did one of my retrieval’s and transfers and he instilled a lot of confidence. You get a lot of attention in this practice, get a lot of face time with the physicians, who perform the ultrasounds
+ Read more
Age
40
Treated
2016
Success with this Doc
No
Race
European
Income
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IVF, Donor Eggs
Diagnosis
Unexplained
8
Describe your experience with George Washington University.
The strength is that the doctors all meet once/week to discuss each patient so it seems it doesn’t matter which doctor is your primary at the practice. Also, they rotate procedure schedules so you might get any doctor for the retrieval or ultrasounds. Dr. Frankfurter leads the practice and I did like him a lot and he did one of my retrieval’s and transfers and he instilled a lot of confidence. You get a lot of attention in this practice, get a lot of face time with the physicians, who perform the ultrasounds. It’s hard to be unbiased since I did not have any success here, but I wonder how much larger clinics have an advantage of seeing so many more patients. I have heard that smaller, university places will take tougher patients, but I didn’t have any compounding issues other than age.
During treatment, did you feel like you were treated like a number or a human?
Dr Lalwani is very kind and was willing to schedule time to talk to us. We had an appointment after a procedure to talk about what happened and what we might try next time.
Describe your experience with your nurse.
Sarah was a great nurse. She was very good with emailing me instructions (as I requested so I wouldn’t get confused) and called with results as well. She was very clear, could answer complex questions and scheduling questions, was thorough and kind. Her responses were very prompt. The other nurses I saw regularly were the flabotamists, Mia and I think Michelle. They were both quite good, very patient and kind. I had several different nurses for my retrieval’s, and I think they were all good.
How was your experience with Sasmira Lalwani?
Sometimes Dr Lalwani had difficulty explaining concepts, though she was patient and kind and answered questions. Some embryo transfers were tough, in that it took several times to place the catheter. It never hurt, but having to go to the bathroom and feeling like your doctor couldn’t get the catheter right was upsetting.
What one piece of advice would you give a prospective patient of Sasmira Lalwani?
Make sure you read a lot about your procedures and ask questions at appointments, but know she will also take phone calls and answer you on the patient portal emails.
Describe the protocols Sasmira Lalwani used in your cycles and their degree of success.
I used GonalF,225, menipur, 150, &cetrotide. I triggered with leuprolide. This seemed to work for me as I had 14 or 15 eggs retrieved each time. I used pills for estrogen and progesterone suppositories for preparing for transfers. My first 2cycles I had 1 & 2 5-day blasts, after PGS testing. I was able to do 2 FETs, because one blast didn’t survive the thaw. My other 2 transfers were fresh, because the doctors didn’t know why my FETs didn’t take, and thought with older eggs, maybe the embryos would do better in a fresh transfer.
Describe your experience with your monitoring appointments.
You would sign in, wait in line for a blood draw, return to the seated waiting are for an ultrasound. There were two changing rooms for the one ultrasound machine, one patient would get undressed while the other was in the room. It actually ran very well and only a couple of times was it very crowded. Most of the time it was very busy but quick. Typically in and out in 30 minutes or less.
Describe the costs associated with your care under Sasmira Lalwani.
I believe each round with ICSI were $12000 plus PGS (plus meds, $6000) and the last two rounds were a package with ICSI of $17500, and the meds were still $6000/round)
7
Doctor
Sasmira Lalwani
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
38 - 42
Treated
2010 - 2014
Success with this Doc
No
Treatment
5 IUI, 3 IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Strengths [at George Washington University] are the individual care, the fact that the clinic is associated with a teaching hospital so has the newest research available and doesn't turn down patients, was willing to work with me on cost. Major weakness that I worry about now (looking back) is wondering if their lab quality is as good as some of the for-profit centers around our area....One time the clinic failed to call with my beta results. My nurse was out that day and it didn't get taken care of by another nurse.
+ Read more
Age
38 - 42
Treated
2010 - 2014
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 3 IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Describe your experience with George Washington University.
Strengths are the individual care, the fact that the clinic is associated with a teaching hospital so has the newest research available and doesn't turn down patients, was willing to work with me on cost. Major weakness that I worry about now (looking back) is wondering if their lab quality is as good as some of the for-profit centers around our area.
During treatment, did you feel like you were treated like a number or a human?
Dr. Frankfurter went out of his way to ensure I received the level of information I needed/wanted. He understood quickly that I wanted to know everything personally so I could digest it, ask questions and then make my own decisions. He was quick to respond to emails and phone calls.
Describe your experience with your nurse.
Over the course of several years, I had several nurses assigned--a new one was assigned each cycle as needed. I found the nurses to generally be very caring, it was a small clinic so I knew all of them by the end. Definitely a bonus at the clinic.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with David Frankfurter?
I liked the clinic because it was small and I felt like I received personalized care. Dr. Frankfurter was quick to provide me with information, I felt like he cared about me as a person and was always willing to discuss different treatment options. I ended up switching clinics when I moved to DE and liked that RE as well--the high quality treatment I received from Dr. F was one of the reasons I hesitated leaving his clinic.
What one piece of advice would you give a prospective patient of David Frankfurter?
Be sure to ask how the clinic can help in terms of cost, timing of appointments, etc. Dr. F was quick to help when there was a challenge.
Describe your experience with your monitoring appointments.
There is a line but it wasn't horrible. If you arrived early, it wasn't ever a problem. They allowed me to bring my daughter when I was T42 to the monitoring appointments which was wonderful since I'm a single mother.
Describe the costs associated with your care under David Frankfurter.
IUIs ranged from $500 to $2000 depending on the meds, IVF was $6900 for 3 cycles (they offered this when I asked for a better deal)
10
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss
10
Since its at a university [George Washington U], the clinic doesn't have all the bells and whistles as some of the newer clinics. But I found the doctors to be far more qualified here than anywhere else. That's what really matters! With GW, I didn't feel like I had to be my own advocate. I let them do the work, and I fully trusted them.... The nursing staff became my family. They are responsive and sympathetic.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss
10
Describe your experience with George Washington University.
Since its at a university, the clinic doesn't have all the bells and whistles as some of the newer clinics. But I found the doctors to be far more qualified here than anywhere else. That's what really matters! With GW, I didn't feel like I had to be my own advocate. I let them do the work, and I fully trusted them.
During treatment, did you feel like you were treated like a number or a human?
Dr. Frankfurter tailored my care to my individual needs. With my first egg retrieval, I got only 3 eggs (2 mature). Both fertilized but weren’t growing appropriately. We put both in on Day 3. BFN. With the second cycle, he totally changed things up, and we got 20 eggs! I really appreciated his willingness to think outside the box. He isn't afraid of the tough cases.
Describe your experience with your nurse.
The nursing staff became my family. They are responsive and sympathetic.
How was your experience with David Frankfurter?
I fully trust Dr. Frankfurter and can't recommend him enough. He is truly invested in all of his cases, and I felt truly cared about (not just as a patient, but as a person). He's responsive and willing to mix things up to get different results. He learns as he goes and tailors treatment protocol to each individual.
What one piece of advice would you give a prospective patient of David Frankfurter?
I would tell any IVF patient (not just those of Dr. Frankfurter) to ignore the self-deprecating thoughts. You are resilient, brave, and strong! Specifically regarding Dr. Frankfurter, just trust him. I've wasted so much time turning to "Dr. Google." Dr. Frankfurter is so smart and detail oriented. Just live your life, and let him do the work!
Describe the protocols David Frankfurter used in your cycles and their degree of success.
With my first fresh cycle, I started with birth control. We learned that it over-suppressed me, and did estrogen priming the next time. The results showed a huge improvement. I stimmed with Menopour and Follistim. I triggered with Lurpon. I went from 3 eggs to 20. With my FETs, I started estrogen on CD 3. I added in progesterone around approx. CD 18. If a positive result, I'd continue both to 12ish weeks.
Describe your experience with your monitoring appointments.
Highly efficient. I was usually in and out in 10 minutes.
Describe the costs associated with your care under David Frankfurter.
We paid fully out-of-pocket. I found their packages to also be the most reasonable of all clinics we looked at.
10
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Male Factor, Unexplained
10
[GWU] Our intake was always done by the same nurse. She was very nice, and would always joke with my husband and I. We always looked forward to seeing her at our appointments. The executive assistant Doretta is no joke! She knows her stuff, as a result she's ALWAYS busy....The 2 locations in DC don't have street parking, train to Foggy bottom or park in the garage....Apparently it was a simple miscommunication because results aren't given over the phone.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 Fertility Medications
Diagnosis
Male Factor, Unexplained
10
Describe your experience with George Washington University.
Dr Chiles was my husband's urologist. Once his sperm was extracted we no longer had to visit her. She is really good and usually has back to back appointments. She works out of a few different offices, pay attention when setting appointments. The 2 locations in DC don't have street parking, train to Foggy bottom or park in the garage.
During treatment, did you feel like you were treated like a number or a human?
Dr Chiles was extremely attentive at every appointment. She gave my husband her sole attention and remained empathetic yet honest throughout the entire process. She always welcomed us with a huge smile, hug, and kiss! The staff is warm and friendly.
Describe your experience with the nursing staff.
Our intake was always done by the same nurse. She was very nice, and would always joke with my husband and I. We always looked forward to seeing her at our appointments. The executive assistant Doretta is no joke! She knows her stuff, as a result she's ALWAYS busy. Be patient, be patient. She will call you back and/or return your email.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Kelly Chiles?
There were times my husband and I would leave our appointment with Dr Chiles and I would be in tears! Although fearful, I was confident that Dr Chiles would do whatever she could to help us achieve our dream. She was rooting for us! After finding out our insurance covered an "experimental" procedure, she was so happy that we were both jumping with excitement. Her bedside manner is impeccable. We always felt safe and secure at our appointments.
What one piece of advice would you give a prospective patient of Kelly Chiles?
Relax, you're in great hands. No matter the outcome, Dr Chiles and her team will take great care of you.
Describe the protocols Kelly Chiles used in your cycles and their degree of success.
We were diagnosed with male factor unexplained infertility. After completing all of the routine tests, Dr Chiles suggest sperm extraction surgery. She carefully explained how painful the surgery could be and that there were no guarantees sperm would be found. Dr Chiles was able to extract 4 vials of sperm which are now frozen, awaiting IVF.
10
Doctor
Kelly Chiles
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Our nurse [at George Washington University] responds to emails within minutes with details responses to questions. Our main interactions with her are to do follow-up stuff (like sign consent forms) after an appointment with Dr. Humm...Coffee/tea available in the lobby. Small facility. I get the impression that they take harder cases and offer hope. I never felt like this was a fertility factory like I hear about from larger clinics.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Describe your experience with George Washington University.
Coffee/tea available in the lobby. Small facility. I get the impression that they take harder cases and offer hope. I never felt like this was a fertility factory like I hear about from larger clinics.
During treatment, did you feel like you were treated like a number or a human?
Dr. Humm spent lots and lots of time with us. She answered all of our questions and took time to make sure we really understood the pros and cons. She took into account my individual medical history in her recommendations.
Describe your experience with your nurse.
Our nurse responds to emails within minutes with details responses to questions. Our main interactions with her are to do follow-up stuff (like sign consent forms) after an appointment with Dr. Humm.
How was your experience with Kathryn Humm?
Dr. Humm sits down with you and takes notes as a visual aid while she talks to you. She answers questions thoroughly. She (via a nurse) responds to questions very quickly. She calmly and clearly explains things.
What one piece of advice would you give a prospective patient of Kathryn Humm?
It helped move things more quickly that I came from another GW MFA practice -- she could see relevant records without me having to do anything.
Describe the protocols Kathryn Humm used in your cycles and their degree of success.
We are just beginning treatment with Dr. Humm. She gave us several options for treatment. For a variety of reasons, and with Dr. Humm's approval, we are trying without intervention for a few more cycles. We are in the first cycle of that trial. Then we will us clomid with either TI or IUI. Dr. Humm really wants me to avoid twins, so she will not allow me to do IUI with injectibles. She said IVF was the best course of action for us, but we do not have insurance so would prefer less invasive treatments first.
Describe the costs associated with your care under Kathryn Humm.
My insurance covers diagnosis, so I haven't paid anything out of pocket so far.
9
Doctor
Kathryn Humm
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
5 IUI, Donor Sperm
Diagnosis
Male Factor
8
GWU is a small clinic, which does not make you feel like you are a number in a factory. They have a system that works. The regular cycle visits are handled by stand in physician (or nurse) of the day, which I got used to. Still, I would like to see my physician more often.... 1- Natural cycle (negative) 2 - Clomid (Chemical) 3- Clomid (negative) 4- Femara 5 mg (chemical) 5- Femara 5 mg (cancelled due to poor response) 6-Femara 7.5 mg, prometrium after IUI
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
Male Factor
8
Describe your experience with George Washington University.
GWU is a small clinic, which does not make you feel like you are a number in a factory. They have a system that works. The regular cycle visits are handled by stand in physician (or nurse) of the day, which I got used to. Still, I would like to see my physician more often.
During treatment, did you feel like you were treated like a number or a human?
Ms Lalwani has perfect bedside manners and she never forced me into more radical solutions just to be successful. She always tried to stay on the side of natural processes.
Describe your experience with your nurse.
All team members in GWU are perfect communicators and are very compassionate.
How was your experience with Sasmira Lalwani?
Ms Lalwani is a very understanding and compassionate person. But, since she is very busy, you have to communicate with her through a nurse, which was fine, as the nurse was very capable; but without a good nurse this system may have been a nightmare. It is also very hard to get an appointment from her as well. Ms Lalwani stayed away from more complicated treatments such as IVF with me although I am older. She was even against medicated cycle for the first two times, but I had to force her. The same was true fro use of progesterone. She prescribed progesterone only after 2 chemical pregnancies, which frankly I am not sure was due to low progesterone. But after 5 cycles with donor sperm and 4 of them medicated, I kinda wish she was more forceful. But I really appreciate her bedside manners.
What one piece of advice would you give a prospective patient of Sasmira Lalwani?
Make your research and be proactive.
Describe the protocols Sasmira Lalwani used in your cycles and their degree of success.
1- Natural cycle (negative) 2 - Clomid (Chemical) 3- Clomid (negative) 4- Femara 5 mg (chemical) 5- Femara 5 mg (cancelled due to poor response) 6-Femara 7.5 mg, prometrium after IUI
Describe the costs associated with your care under Sasmira Lalwani.
$150 for first, $75 for subsequent visits. 1100 IUI cycle.
7
Doctor
Sasmira Lalwani
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38
Treated
2015
Success with this Doc
?
Treatment
1 Embryo Freezing
Diagnosis
10
It's hard for me to evaluate since I don't know what other clinics are like. But as I mentioned before, the nursing staff [at George Washington Fertility] provided me with the absolute best care. From a results standpoint, I do wish we were able to retrieve more eggs for embryo preservation, but I have no idea whether that had anything to do with the clinic. I am in my late 30s, so I wasn't exactly expecting a lot of eggs.
+ Read more
Age
38
Treated
2015
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing
Diagnosis
10
Describe your experience with George Washington University.
It's hard for me to evaluate since I don't know what other clinics are like. But as I mentioned before, the nursing staff provided me with the absolute best care. From a results standpoint, I do wish we were able to retrieve more eggs for embryo preservation, but I have no idea whether that had anything to do with the clinic. I am in my late 30s, so I wasn't exactly expecting a lot of eggs.
Describe your experience with your nurse.
My nurse, Ifeanyi, was the absolute best. She was kind, compassionate, easy to talk to and most importantly, responded quickly to my e-mail inquiries. I had to take a last-minute international trip during treatment, and she went out of her way to make sure I had all the medications I needed during my time away. My experience through the process made me realize that the nurses are just as important (or even more important) than the physician. They are the ones who you'll turn to for day-to-day advice and support.
How was your experience with David Frankfurter?
Dr. Frankfurter is candid, personable and easy to talk to. He tries to inject humor into an otherwise arduous process.
What one piece of advice would you give a prospective patient of David Frankfurter?
If you want a doctor who'll tell it like it is, Dr. Frankfurter would be a good choice. He's not a warm and fuzzy doctor. But I liked him and trusted him with my care.
Describe your experience with your monitoring appointments.
Monitoring appointments began at 7 a.m. It was first come, first serve. Some days were busier than others, but I don't remember having to wait that long to get through. It was a pretty efficient operation.
Describe the costs associated with your care under David Frankfurter.
I was lucky that my care was completely covered by insurance.
8
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34
Treated
2011
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
8
As I noted above, the clinic is part of the GWU MFA program. It is not fancy, but it more than enough. I feel like there is a lot of commercialization of the IVF process; my husband and I purposefully avoided Shady Grove for this reason...We sought out Dr. Frankfurter because he is considered one of the best scientists in the area and not for his personality. We liked that we weren't being sold on some package deal or knowing that our money wasn't going to a marketing budget. We liked that Dr. Frankfurter was part of a university-affiliated system.
+ Read more
Age
34
Treated
2011
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
8
Describe your experience with George Washington University.
As I noted above, the clinic is part of the GWU MFA program. It is not fancy, but it more than enough. I feel like there is a lot of commercialization of the IVF process; my husband and I purposefully avoided Shady Grove for this reason.
During treatment, did you feel like you were treated like a number or a human?
Dr. Frankfurter is not a warm human being; he is a scientist by trade, a great one at that, and that was why we chose him. I had to remind myself of this every time I interacted with him. I do admit to being emotional about the whole undertaking. My diagnosis of "unexplained infertility" gave me no solace whatsoever. My husband disagrees, but I felt that Dr. Frankfurter and his staff had no tolerance for big emotions. It may be that they are on the receiving end of many, many emotions, and have decided to take a decidedly more clinical approach to all aspects of the infertility treatments they offer.
How was your experience with David Frankfurter?
We sought out Dr. Frankfurter because he is considered one of the best scientists in the area and not for his personality. We liked that we weren't being sold on some package deal or knowing that our money wasn't going to a marketing budget. We liked that Dr. Frankfurter was part of a university-affiliated system.
What one piece of advice would you give a prospective patient of David Frankfurter?
Remind yourself that you're there for his medical skills.
Describe the costs associated with your care under David Frankfurter.
$7,500+ in 2011
8
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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N/A
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
6 IUI, 5 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
N/A
Dr Frankfurter was the best doctor I encountered on my journey. He took time to thoroughly review my file, answered my questions and seemed interested in my concerns.
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Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
6 IUI, 5 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
N/A
During treatment, did you feel like you were treated like a number or a human?
Dr Frankfurter was the best doctor I encountered on my journey. He took time to thoroughly review my file, answered my questions and seemed interested in my concerns.
How was your experience with David Frankfurter?
I appreciated his thoroughness, accessibility and willingness to think outside the box. He seemed to tailor the treatment plan to my patient history and when it didn't work, he thought about why.
What one piece of advice would you give a prospective patient of David Frankfurter?
If you want to meet with him, schedule as soon as possible.
10
Doctor
David Frankfurter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
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9
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
9
It [GWU Fertility] was a smaller practice with an individual focus....[Dr. Humm is a] wonderful physician who was straightforward and inspired confidence. She's very knowledgeable and extremely good at explaining scenarios and concepts about fertility treatment, gives her honest opinion without raising hopes. Best part is that she's very responsive to all our questions and straightforward and still compassionate without being overly emotional.
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Age
Treated
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
9
During treatment, did you feel like you were treated like a number or a human?
It was a smaller practice with an individual focus
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Kathryn Humm?
Wonderful physician who was straightforward and inspired confidence. She's very knowledgeable and extremely good at explaining scenarios and concepts about fertility treatment, gives her honest opinion without raising hopes. Best part is that she's very responsive to all our questions and straightforward and still compassionate without being overly emotional.
What one piece of advice would you give a prospective patient of Kathryn Humm?
Come with good questions
9
Doctor
Kathryn Humm
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
George Washington University
Washington DC
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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