Fertility & Surgical Associates of California

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Encino
5400 Balboa Blvd
Encino, CA 91316
818-461-1610
Santa Monica
2428 Santa Monica Blvd
Santa Monica, CA 90404
310-453-8500
Thousand Oaks
325 Rolling Oaks Dr
Thousand Oaks, CA 91361
805-778-1122
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On a scale from 0-10, how likely are you to recommend Fertility & Surgical Associates of California to a friend?
Strongly recommend: 17Neutral: 1Don't recommend: 19.6
19 assessments
  • 89% Strongly recommend (9-10)
  • 5% Neutral (7-8)
  • 5% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
712
Annual Cycles National Avg.
344
19 assessments
10
Age
47
Treated
2016
Success with this Doc
?
Treatment
7 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
They [Fertility & Surgical Associates of CA] do try to bill your insurance and very helpful. Very nice billing dept. They always responded, I met with them in person many times. They also told me about the compassionate care discount which was very helpful. They also helped me apply for a grant on a deadline which I thought was really nice, even at the last minute. On the weekends, Even if the clinic is open, often you will get the answering service.
+ Read more
Age
47
Treated
2016
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
7 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Fertility & Surgical Associates of California.
They do try to bill your insurance and very helpful. Very nice billing dept. They always responded, I met with them in person many times. They also told me about the compassionate care discount which was very helpful. They also helped me apply for a grant on a deadline which I thought was really nice, even at the last minute. On the weekends, Even if the clinic is open, often you will get the answering service. This was sometimes frustrating, but you always got a call back from nurse or doctor. Shamonki gives out his cell number so you always have that if a true urgent need.
During treatment, did you feel like you were treated like a number or a human?
Dr Shamonki treats every patient he has like a family member. He really does. He always had time for me. Always treated me with the upmost respect. He is laid back and confident at the same time. I always felt I was very well taken care of when I was undergoing treatment with him. My Mini IVF was very smooth. He also treats others in his office very well. I think it is also a good judge of character if the people that work for a doctor think highly of them. The whole office is really good. His father was a fertility Dr and still people think highly of him also. Dr Shamonki was the first Dr I saw when I started this journey, and I ended up coming back under his care. So I have a few other doctors to compare him to. He is truly an exceptional doctor.
Describe your experience with your nurse.
Shannen B and Laura are incredible. So is Michelle. I am very fortunate that they are part of Dr Shamonki's team. They are each very smart, always kind, showed compassion and much patience. When you go through this journey and nurses are not helpful or kind, it can really be a game changer. It makes SUCH a difference.
How was your experience with Mousa Shamonki?
I started out on this journey seeing Dr Shamonki. Over the course of 2 years, I saw a few other fertility Doctors. It has been a very challenging journey. I came back to see him as a patient and still in the process. We are aiming to do an embryo transfer in May. Out of all the doctors I did cycles with, he was the most professional, competent, trustworthy. My favorite. I highly recommend him. This is a really tough journey and the doctors I think should be held to a high standard. I work in the medical field. Dr Shamonki exceeds the mark. Every time.
What one piece of advice would you give a prospective patient of Mousa Shamonki?
He will listen to your concerns, he will meet you where you are in your treatment and try the hardest for you. I sometimes wished we had done more bloodwork. I think he felt it was necessary to over do labs. You are in good hands. Go for it!
Describe the protocols Mousa Shamonki used in your cycles and their degree of success.
I did clomid, Gonal F, Lupron, Menapur. Progesterone, estrogen priming.
Describe your experience with your monitoring appointments.
I work full time, They let me come to the office that was the most convenient for me which was helpful.
Describe the costs associated with your care under Mousa Shamonki.
I would say they were moderate costs. He was not the most expensive nor was he the least expensive.
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 33
Treated
2011 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
The clinic [Fertility & Surgical Associates of California] is not a "factory" as I've heard other clinics be described. In a strange way, I felt like it was incredibly homey. From Angie at the front desk to the billing coordinator, to the nurses drawing labs, to the nurses managing the cycle and of course, my doctor Dr. Buyalos, everyone was just nice and very on top of things. I was in a bind once and needed a prescription called into a pharmacy immediately.
+ Read more
Age
30 - 33
Treated
2011 - 2014
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Fertility & Surgical Associates of California.
They were a breeze to schedule with. I came in sometimes as early as 7:45 or even 7:30 for ultrasounds so I could be at work by 9am. Dr. Buyalos did every single ultrasound for every cycle I did. He takes a very hands on approach in his care. As busy as they are, he still really knows his patients and would remember things that I would never expect such a busy doctor to remember. I worked most closely with his nurses Terry and Arlene. I just adore them both. The clinic is not a "factory" as I've heard other clinics be described. In a strange way, I felt like it was incredibly homey. From Angie at the front desk to the billing coordinator, to the nurses drawing labs, to the nurses managing the cycle and of course, my doctor Dr. Buyalos, everyone was just nice and very on top of things. I was in a bind once and needed a prescription called into a pharmacy immediately. The office was closed for lunch and my nurse still got my email and made it happen. When my transfers were successful, the nurses called me with the good news and Dr. Buyalos called me personally afterwards to offer me his congratulations. I had a million questions and emailed and called more than I felt comfortable but not once did any of the staff make me feel like I was a nuisance. We are forever grateful not only for our two miracles but also for the experience we had with them that helped bring them to us.
During treatment, did you feel like you were treated like a number or a human?
Dr. Buyalos did every ulrasound. He took the time to discuss everything. He called to follow up. He went above and beyond to make me feel like I was under the best care possible.
Describe your experience with your nurse.
She was on top of everything. She went the extra mile for me whenever there was something she could do to help. I worked most closely with his nurses Terry and Arlene. I just adore them both.
How was your experience with Rick Buyalos?
I'm so happy Dr. Buyalos was my doctor. He always made me feel comfortable. He called me personally to discuss things, and made me feel like I wasn't "just a number."
What one piece of advice would you give a prospective patient of Rick Buyalos?
Nothing I can think of.
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2008 - 2009
Success with this Doc
Yes
Treatment
5 IUI, Donor Sperm
Diagnosis
Anovulation
10
Do whatever you need to do to use Dr Buyalos for your fertility treatment. When I was undergoing treatment with him, I lived two hours away and it was well worth all of the driving back and forth to have a doctor that I could trust to be honest and forthright...Everyone at Fertility & Surgical Associates was very compassionate and kind. When I had my miscarriage, Dr Buyulos spent a lot of time answering all of my questions and reassuring me that I still had every reason to believe that I would get the outcome I was hoping for. Even after having my twins, I have still been able to call Dr Buyulos on several occasions to get follow up information.
+ Read more
Age
35 - 36
Treated
2008 - 2009
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, Donor Sperm
Diagnosis
Anovulation
10
Describe your experience with Fertility & Surgical Associates of California.
They are there seven days a week and all blood work and ultrasounds are done in house. All of the nursing staff I dealt with were RNs and had considerable knowledge and experience.
During treatment, did you feel like you were treated like a number or a human?
Everyone at Fertility & Surgical Associates was very compassionate and kind. When I had my miscarriage, Dr Buyulos spent a lot of time answering all of my questions and reassuring me that I still had every reason to believe that I would get the outcome I was hoping for. Even after having my twins, I have still been able to call Dr Buyulos on several occasions to get follow up information.
How was your experience with Rick Buyalos?
I was extremely pleased with my experience and with his treatment. I saw him at every visit and was able to get in touch with him after hours on one occasion early in my pregnancy, when I was experiencing some issues and was very worried. He explained what he thought the issue was and put my mind somewhat at ease until I was able to go in for an office visit (I was out of town at the time, which made the situation even more difficult). Just as he had predicted, there was no major problem with the pregnancy and I went on to deliver twins.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Do whatever you need to do to use Dr Buyalos for your fertility treatment. When I was undergoing treatment with him, I lived two hours away and it was well worth all of the driving back and forth to have a doctor that I could trust to be honest and forthright.
Describe the costs associated with your care under Rick Buyalos.
The cost was high because my insurance did not cover much of the treatment, but I don't think fees were higher than usual or customary. Dr Buyalos and his staff made every effort to help me find ways to minimize or defray costs, where possible. For example, they would let me know about any programs being offered by one of the drug manufacturers.
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
10
The nurses [at Fertility and Surgical Associates of CA] were wonderful. Sometimes in the mornings it could be hard to get a hold of one of them on the phone, but if you make it clear that it's urgent, you should be able to speak with someone. They were all very knowledgeable and compassionate... Billing can get a bit hairy, but to be fair, I feel that they are upfront about to expect cost-wise, but there's just so much going on that sometimes things felt like they were coming out of left field. Anytime I felt confused, though, I feel I was able to be heard and made to understand, even if I had to fight a bit for the conversation to happen. It's easy to schedule appointments, and wait times are not usually an issue.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
10
Describe your experience with Fertility & Surgical Associates of California.
Billing can get a bit hairy, but to be fair, I feel that they are upfront about to expect cost-wise, but there's just so much going on that sometimes things felt like they were coming out of left field. Anytime I felt confused, though, I feel I was able to be heard and made to understand, even if I had to fight a bit for the conversation to happen. It's easy to schedule appointments, and wait times are not usually an issue.
During treatment, did you feel like you were treated like a number or a human?
Dr. Shamonki always makes time to talk with me. He gives out his cell phone number and encourages patients to call him or text him with any questions - and he's serious. I felt bad for a while, but he kept assuring me that it doesn't bother him. When things didn't go our way with our transfers, Dr. Shamonki called us himself to give us the results and was so compassionate. He also always made time for me to come in and talk with him about any questions/steps moving forward. The nurses are also wonderful.
Describe your experience with the nursing staff.
The nurses were wonderful. Sometimes in the mornings it could be hard to get a hold of one of them on the phone, but if you make it clear that it's urgent, you should be able to speak with someone. They were all very knowledgeable and compassionate.
How was your experience with Mousa Shamonki?
Dr. Shamonki is a great doctor. I would say his weakness is that he doesn't fully explain what to expect sometimes (i.e. out of 18 embryos, only 7 made it to 5-day blastocyst, which surprised me. I felt that he could have told me ahead of time to expect the drop in number), but I think that comes from him being so knowledgeable. Otherwise his strengths are compassion, thoughtful explanation of procedures, measuring expectations, very hands-on (at almost every monitoring appointment).
What one piece of advice would you give a prospective patient of Mousa Shamonki?
Ask lots of questions.
Describe the costs associated with your care under Mousa Shamonki.
Out of pocket with no insurance it cost us $9,500 for egg retrieval and one transfer. $99 for initial genetic bloodwork, $400 for retrieval anesthesia, roughly another $300-400 in lab fees, roughly $3,000 for medications for one egg retrieval and two transfers. It was $4,500 for another embryo transfer, including monitoring.
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
The Santa Monica office is small & convenient but it is part of the larger Fertility & Surgical Associates family- so you really have the personalized feeling within a bigger clinic and lab... I had very little interaction with the nursing staff, so I can't really rate them. The few interactions I had were positive.
+ Read more
Age
29
Treated
2015
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with Fertility & Surgical Associates of California.
The Santa Monica office is small & convenient but it is part of the larger Fertility & Surgical Associates family- so you really have the personalized feeling within a bigger clinic and lab.
During treatment, did you feel like you were treated like a number or a human?
Dr. Shamonki is so personable. From our first meeting he spent over an hour sitting and talking with me and understanding the treatments I had already gone through and their outcome. He developed a customized plan and explained everything to me. This was such a different approach than I had experienced before. From the beginning he gave me his cell phone number and email address and said he is reachable at any time. He also texted me to check in after I was pregnant and no longer actively his patient. It was so kind!
Describe your experience with the nursing staff.
I had very little interaction with the nursing staff, so I can't really rate them. The few interactions I had were positive.
How was your experience with Mousa Shamonki?
I cannot sign Dr. Shamonk's praises enough. Not only did he take the time to really understand what was going on with me, he had ideas that my other doctor did not. He said that I probably never even needed to go through IVF and he felt strongly I could get pregnant with just the help of some injections & he was right!! He is by far the best doctor I have ever experienced & I will measure all future doctors against him.
What one piece of advice would you give a prospective patient of Mousa Shamonki?
Go!
Describe the costs associated with your care under Mousa Shamonki.
It was all covered by my insurance.
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38
Treated
2015
Success with this Doc
No
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Recurrent Pregnancy Loss
10
The staff [at Fertility and Surgical Associates of CA] was always on time and functioned like a machine, getting you from consultation, to blood work etc.. all while being available for questions at any point in time. The follow up phone calls were pretty much to the letter in terms of timing you knew exactly when to expect a call.
+ Read more
Age
38
Treated
2015
Success with this Doc
No
Race
Black or African-American
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Recurrent Pregnancy Loss
10
Describe your experience with Fertility & Surgical Associates of California.
There are multiple locations which is a plus. When I first started I was driving over an hour each way to get there just for blood work. Its pretty busy so be prepared the smaller locations are much more private if you need it. There are multiple entrances and exits for privacy as well.
During treatment, did you feel like you were treated like a number or a human?
He is so kind and supportive, but also realistic.
Describe your experience with your nurse.
The staff was always on time and functioned like a machine, getting you from consultation, to blood work etc.. all while being available for questions at any point in time. The follow up phone calls were pretty much to the letter in terms of timing you knew exactly when to expect a call.
How was your experience with Mousa Shamonki?
He's great I wish he was my primary physician. He's just a normal, kind person that you'd want to get dinner with. He is an amazing communicator he's available anytime you need him. After a tough experience with another doctor he was very conscious of our hesitations.
What one piece of advice would you give a prospective patient of Mousa Shamonki?
You will really love him.
Describe the protocols Mousa Shamonki used in your cycles and their degree of success.
He first wanted to ensure that my tubes were clear and that there wasn't any issues with my uterine lining due to multiple D&C's and miscarriages. There didn't seem to be anything out of the ordinary from a protocol perspective but I was more concerned with the prep work involved and he was covered there. I literally felt like I had every test in the book done before I even started my meds.
Describe the costs associated with your care under Mousa Shamonki.
The costs were fair based on research, not too high or too low
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 40
Treated
2009 - 2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS
10
The clinic [Fert & Surg Asso of CA] is very busy but it is well organized and responsive to your needs. At times you need to be an advocate for yourself and request to see the doctor or speak to him...I worked with two different nursing teams. The first team in 2010 was more engaging, seemed more interested in my wellbeing and were more compassionate and interested in my care. At times it did feel like I was just a number both times but more so the second time around in 2016.
+ Read more
Age
33 - 40
Treated
2009 - 2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS
10
Describe your experience with Fertility & Surgical Associates of California.
The clinic is very busy but it is well organized and responsive to your needs. At times you need to be an advocate for yourself and request to see the doctor or speak to him.
During treatment, did you feel like you were treated like a number or a human?
Dr. Buyalos treated me like a human but other staff sometimes made me feel more like a number.
Describe your experience with your nurse.
I worked with two different nursing teams. The first team in 2010 was more engaging, seemed more interested in my wellbeing and were more compassionate and interested in my care. At times it did feel like I was just a number both times but more so the second time around in 2016.
How was your experience with Rick Buyalos?
He was very understanding and worked hard on our behalf. He was careful to identify our individual and unique circumstances and address them. He always called himself if there was a concern rather than having a nurse call. He remembered details of my case two years later.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Make sure to ask all of your questions as he will respond if he knows there are concerns.
Describe the protocols Rick Buyalos used in your cycles and their degree of success.
We did PGD due to a genetic condition and PGS our second cycle due to a miscarriage likely due to chromosomal abnormalities.
Describe the costs associated with your care under Rick Buyalos.
It was around 15,000 with treatment PGD but that was several years ago.
10
Doctor
Rick Buyalos
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Unexplained
10
The only problem I had was with staff [at Fertility & Surgical Associates was] returning my phone calls. If I didn't hear back I would call again. A little frustrating but I get it, this clinic is busy...Dr B would call me personally to talk to me about my cycle. After my first failed transfer with him he was so encouraging and positive. I've never had a doctor take as much time as he has on me.
+ Read more
Age
29 - 30
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Unexplained
10
Describe your experience with Fertility & Surgical Associates of California.
The only problem I had was with staff returning my phone calls. If I didn't hear back I would call again. A little frustrating but I get it, this clinic is busy.
During treatment, did you feel like you were treated like a number or a human?
Dr B would call me personally to talk to me about my cycle. After my first failed transfer with him he was so encouraging and positive. I've never had a doctor take as much time as he has on me.
Describe your experience with your nurse.
Teri is no longer with this clinic but was an amazing support during our first 2 cycles at this office.
How was your experience with Rick Buyalos?
Dr B has been amazing throughout our IVF journey. I was unsuccessful 3 times with another doctor and wasn't feeling very confident when I walked into his office. After our initial consultation I had restored confidence in the IVF process. I saw Dr B at every appointment, he performed every ultrasound and was extremely warm and compassionate every step of the way. He included my husband in on everything, remembered our names after our first visit, which really made me feel welcome. He's an amazing doctor and just really takes time to be there for each of his patients.
What one piece of advice would you give a prospective patient of Rick Buyalos?
If you aren't clear on something he said, speak up. He is more than happy to go over whatever it is you are not clear on.
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Santa Monica
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
IVF was $9600 FET was $3600 [at Fertility & Surgical Associates of California]...The nurses here are the BEST! After monitoring apts, I would sit down with the nurses to go over meds, schedule other apts, and explain anything I wanted to understand. All phone calls were returned same day for any and all questions. I can't say enough about them!...Open 365 days a year, with morning apts on weenends and holidays. This is VERY important when doing IUI and ER since they are time sensitive. There is an after hours phone service that takes messages and a doctor is on call all the time. I had some bleeding and one of the doctors returned my call a half an hour later on Easter Sunday. Also, the doctors cover foreachother for monitoring apts- although it is YOUR primary doctor that has the final say in your treatment.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Fertility & Surgical Associates of California.
Open 365 days a year, with morning apts on weenends and holidays. This is VERY important when doing IUI and ER since they are time sensitive. There is an after hours phone service that takes messages and a doctor is on call all the time. I had some bleeding and one of the doctors returned my call a half an hour later on Easter Sunday. Also, the doctors cover foreachother for monitoring apts- although it is YOUR primary doctor that has the final say in your treatment.
During treatment, did you feel like you were treated like a number or a human?
Everyone from the office staff, nurses and Dr. B. were concerned with me as a person and spent time with me to make sure I understood everything. They rearranged their schedule for apts since I was traveling 3.5 hrs to each apt and the nurses made me feel like I was a part of their family.
Describe your experience with your nurse.
The nurses here are the BEST! After monitoring apts, I would sit down with the nurses to go over meds, schedule other apts, and explain anything I wanted to understand. All phone calls were returned same day for any and all questions. I can't say enough about them!
How was your experience with Rick Buyalos?
I left another clinic because I felt like a number and wanted personal attention. From our 1st apt, he spent over an hour with us, explaining the entire process of IUI and IVF, looking over our previous test results, getting background medical history, preforming US before making any recommendations. Several times he mentioned having to change treatment plans and set up phone calls since we were over 3.5 hrs away. He adapted his schedule so we could have later apts due to our drive. I do like that Dr B preforms all US, which I've learned is not always the case. Monitoring apts are VERY quick.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Dr B is very knowledgeable and kind. He truly cares about you as a patient and wants the best outcome for you.
Describe the costs associated with your care under Rick Buyalos.
IVF was $9600 FET was $3600
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis
10
My biggest critique is the billing department [at Fertility & Surgical Associates of California] and their ability in dealing with insurance. There was a major lack of communication when I was trying to get insurance coverage for my IUI's and it left me battling for medication at the last minute and made my first experience with IUI a stressful one. It takes a long time for them to return phone calls and you have to be on top of them if you want a response quickly. I also feel as though there is a lack of communication in the different departments of the clinic. From billing to nurses to doctors I wish there was a little more organization in how they communicate. In terms of the doctor, the nurses and what they provide though, I would not change a thing. The only thing that would make it better for me is if the office were smaller. But again that is just personal preference.
+ Read more
Age
30
Treated
2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis
10
Describe your experience with Fertility & Surgical Associates of California.
My biggest critique is the billing department and their ability in dealing with insurance. There was a major lack of communication when I was trying to get insurance coverage for my IUI's and it left me battling for medication at the last minute and made my first experience with IUI a stressful one. It takes a long time for them to return phone calls and you have to be on top of them if you want a response quickly. I also feel as though there is a lack of communication in the different departments of the clinic. From billing to nurses to doctors I wish there was a little more organization in how they communicate. In terms of the doctor, the nurses and what they provide though, I would not change a thing. The only thing that would make it better for me is if the office were smaller. But again that is just personal preference.
During treatment, did you feel like you were treated like a number or a human?
The doctors office is fairly large. I feel as though I would have preferred it if Dr. Hubert were a part of a smaller office. I never felt as though he didn't answer my questions or that he didn't care about me as an individual but it is hard to not feel like a number when the office is so large.
Describe your experience with the nursing staff.
I really like the nursing staff. They are all very nice and answer my questions thoroughly and if they don't know the answer they have never hesitated to call Dr. Hubert to get the answer. My problem is that there are so many of them that you never end up talking to the same nurse twice. If you do have the same nurse more than once its almost like you have to re explain who you are and what your situation is. I wish I would have had one nurse that followed me from day 1. But again I think this is just how it is with such a big clinic.
How was your experience with Gary Hubert?
Dr. Hubert always answered my questions thoroughly and never made me feel dumb or like I should already know the answers to my questions. He sat down with my husband and I for multiple consultations when we had questions about what was to come next. He even gave me his cell phone number so I could get a hold of him if I had any questions. He is always extremely encouraging and confident that I am going to be a mom. I feel that Dr. Hubert is extremely knowledgeable and has a ton of experience in the field.
What one piece of advice would you give a prospective patient of Gary Hubert?
Ask as many questions as you can to make you feel comfortable with what your plan of action is. Don't ever feel like you can't ask questions.
Describe the protocols Gary Hubert used in your cycles and their degree of success.
1st IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10. 2nd IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10 and 11. 3rd IUI: 50mg Clomid for 5 days. 75 units Gonal F for 3 days. Triggered on Day 9. IUI Day 10 and 11.
Describe the costs associated with your care under Gary Hubert.
Ultrasounds $150 each IUI $320 each Gonal F covered by insurance Trigger Shot $150 Clomid $20 Progesterone $20
9
Doctor
Gary Hubert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI, 2 IVF
Diagnosis
Uterine Fibroids, Other
10
...I could tell his [Dr. Mousa Shamonki] demeanor was WAY different in the new clinic [Fertility & Surgical Associates]. Because he was more relaxed so was I. We were able to talk more about our options. I felt that he knew what he was talking about when looking at ultrasounds and everything that I had been through previously. We never came up with a plan because financially we were not able to continue with any treatments out of insurance. However I do follow up with him all the time. He is available to me anytime just by sending a text to his cell phone.
+ Read more
Age
39 - 40
Treated
2015 - 2016
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 5 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Uterine Fibroids, Other
10
Describe your experience with Fertility & Surgical Associates of California.
They are a very busy clinic and their a lot of doctors but they are very efficient and I never had to wait more than 10 or so minutes
During treatment, did you feel like you were treated like a number or a human?
He has great bedside manner and talks with a calm voice. He is very upfront and honest with me.
Describe your experience with the nursing staff.
I don't even remember any nurses to be fair
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Mousa Shamonki?
I very first started seeing Dr. Shamonki when he was at UCLA in Westwood. At UCLA the workspace they provided to him and the amount of patients that he was given to care for was MANY. I felt that he was stressed and rushed to get to the next and the next after that. He didn't seem like that kind of person to treat patients in this kind of environment. When he moved and went to his new clinic it seemed like he was more relaxed and able to care for patients the way he thought they should be treated. I could tell his demeanor was WAY different in the new clinic. Because he was more relaxed so was I. We were able to talk more about our options. I felt that he knew what he was talking about when looking at ultrasounds and everything that I had been through previously. We never came up with a plan because financially we were not able to continue with any treatments out of insurance. However I do follow up with him all the time. He is available to me anytime just by sending a text to his cell phone.
What one piece of advice would you give a prospective patient of Mousa Shamonki?
Keep him in the loop
Describe the protocols Mousa Shamonki used in your cycles and their degree of success.
I didn't do an IVF cycle with Dr. Shamonki. Although I brought embryos I had frozen from another clinic to him to be transferred but chose to PGS test them before transfer
Describe the costs associated with your care under Mousa Shamonki.
I think the costs at the clinic are relatively inexpensive compared to other clinics that I have went to.
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
PCOS
10
[Fert & Surg Asso of CA - Enc staff is] very nice and patient...Strengths: professional Doctors ...
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
PCOS
10
Describe your experience with Fertility & Surgical Associates of California.
Strengths: professional Doctors Weakness: a little bit far away
During treatment, did you feel like you were treated like a number or a human?
Dr. B is very polite and patient to me, and explained every concerns and questions I've raised in detail. He always make me feel relaxed.
Describe your experience with your nurse.
very nice and patient
How was your experience with Rick Buyalos?
According to my experience, I did my first cycle in other clinic and my result was very bad. I have PCOS. The first cycle that I did in other clinic resulted in 25 eggs and 4 embryos, but only 1 C-grade normal embryo. I don't want to use that embryo. Then I found FSAC through online searching. After consulting Dr. B, I felt Dr. B is very experienced and explained me the process that I would do even if I had former experience. He made every efforts to help me. I think he is experienced and extremely professional. I saw the difference of my experience! It is amazing. With Dr. B's treatment, I had 35 eggs and 7 normal embryos, including 4 A grade and 3 B grade embryo! I really appreciate Dr. B!
What one piece of advice would you give a prospective patient of Rick Buyalos?
Trust him and take his advice.
Describe the protocols Rick Buyalos used in your cycles and their degree of success.
I first use the birth control pills, and gonal-F,menupur omnitriop, cetrotide I rember. Then it is egg retrieval. I retrieved 35 eggs. and 7 embryo. Later I used birth control, estrace, doxy both my husband and me, endometrin for the embryo transfer. Dr. B advised to put just 1 embryo and I just pregnant!
Describe the costs associated with your care under Rick Buyalos.
more than 20K
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Treatment
7 IVF, Donor Eggs, Surrogacy
Diagnosis
Poor Egg Quality, Unexplained
7
Arlene [a nurse at Fertility & Surgical Associates of CA] is a woman of few words. Apparently she's very experienced and knows her stuff. She's not warm or fuzzy and very little hand holding. I felt that maybe she didn't like me but maybe she's just super busy.... Three week cycle to stim. No embryo glue. He prefers single transfers but will do double. Everything is done through Arlene his nurse. She makes the calendar. Not too many adjustments to the calendar after it's made. I felt I should have had another week of injections to thicken my lining instead of the 3 weeks that resulted in only 7mm upon transfer (of course or failed)
+ Read more
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Race
European, South Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
7 IVF, Donor Eggs, Surrogacy
Diagnosis
Poor Egg Quality, Unexplained
7
Describe your experience with Fertility & Surgical Associates of California.
I hand holding!
During treatment, did you feel like you were treated like a number or a human?
Difficult to communicate with dr kumar without going through his nurse who didn't give much information
Describe your experience with your nurse.
Arlene is a woman of few words. Apparently she's very experienced and knows her stuff. She's not warm or fuzzy and very little hand holding. I felt that maybe she didn't like me but maybe she's just super busy
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Ashim Kumar?
When I was able to speak to him he was very compassionate and caring. But he would miss phone appointments or would be too busy a lot of the time and I had to go through his nurse who would take a while to get back to me. I was scared to keep bugging them after a while as I thought that could affect my treatment t and care if I became annoying
What one piece of advice would you give a prospective patient of Ashim Kumar?
It's not a hand holding clinic
Describe the protocols Ashim Kumar used in your cycles and their degree of success.
Three week cycle to stim. No embryo glue. He prefers single transfers but will do double. Everything is done through Arlene his nurse. She makes the calendar. Not too many adjustments to the calendar after it's made. I felt I should have had another week of injections to thicken my lining instead of the 3 weeks that resulted in only 7mm upon transfer (of course or failed)
5
Doctor
Ashim Kumar
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2014
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
Very thorough and friendly, clean environment [at Fertility & Surgical Associates of California]. They always remember me when I come in and I really like that. Not a fan of the lady that checks us out at the end. I don't know her name but she isn't friendly...I believe overall round 1 was about $20,000 and round 2 was about $7,000. Both round we paid cash as our insurance covers zero for ivf...Appointments were usually on time. I had a few times they needed to reschedule but overall it was perfectly ok. My clinic was actually the Thousand Oaks office but it didn't give me that option.
+ Read more
Age
31
Treated
2014
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Fertility & Surgical Associates of California.
Very thorough and friendly, clean environment. They always remember me when I come in and I really like that. Not a fan of the lady that checks us out at the end. I don't know her name but she isn't friendly.
During treatment, did you feel like you were treated like a number or a human?
He cared deeply for helping us 'get a family'
Describe your experience with the nursing staff.
Very helpful and kind. Always respectful of my time.
How was your experience with Rick Buyalos?
Very kind and compassionate. I recommend him to anyone. Gave very thorough info. He explained our 'issues' in detail and didn't allow us to leave until we fully udnsersyood and had no more questions.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Have questions ready
Describe the protocols Rick Buyalos used in your cycles and their degree of success.
I had 2 ivf cycles. First was a successf, 2nd was not. Clomid was on first and injections for estrogen and progesterone. 2nd was progesterone suppositories and oral meds for estrogen
Describe your experience with your monitoring appointments.
Appointments were usually on time. I had a few times they needed to reschedule but overall it was perfectly ok. My clinic was actually the Thousand Oaks office but it didn't give me that option.
Describe the costs associated with your care under Rick Buyalos.
I believe overall round 1 was about $20,000 and round 2 was about $7,000. Both round we paid cash as our insurance covers zero for ivf
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2015
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
10
They [nurses at Fertility & Surgical Associates of California] were understanding and there when we are falling apart. They also were very knowledgeable in the IVF process, finding assistance with medication and empathic to my sensitivity...Strengths: Scheduling was done within a week. Staff calls back within a timely manner and on available on weekends. Staff are compassionate to our grief and loss. Staff was always willing to help, making us feel comfortable and answer questions.
+ Read more
Age
36
Treated
2015
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage
10
Describe your experience with Fertility & Surgical Associates of California.
Strengths: Scheduling was done within a week. Staff calls back within a timely manner and on available on weekends. Staff are compassionate to our grief and loss. Staff was always willing to help, making us feel comfortable and answer questions.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hubert and his staff were extremely helpful and compassionate. Walking into the office know that there are others with the same problems really made it easier to continue with consultation. Dr. Hubert made him very assessable and his assistant Alondra was very attentive.
Describe your experience with your nurse.
They were understanding and there when we are falling apart. They also were very knowledgeable in the IVF process, finding assistance with medication and empathic to my sensitivity.
How was your experience with Gary Hubert?
Dr. Hubert is very caring and thorough. He took time to talk me through the difficulty of my diagnosis. I was did not feel rushed or feel that he was pressed with time. I appreciated his consolation and was seen within a timely matter.
What one piece of advice would you give a prospective patient of Gary Hubert?
Not being griped by fear because Dr. Hubert and his staff are willing to help and they understand the shame and difficulty finding acceptance in our infertility.
Describe the costs associated with your care under Gary Hubert.
15,000~
10
Doctor
Gary Hubert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2016
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
He [Dr. Mousa Shamonki] is incredible. I feel very lucky that he is my doctor. I'm not pregnant yet, my first transfer happened today but I feel safe and know I'm in good hands. He calls, texts or face timed me if I have questions or concerns. He even left the country two days after my egg retrieval and still texted me almost daily from China to check in on me because I had OHSS...He is very conservative and because I have so many eggs was very cautious in his approach and dosages.
+ Read more
Age
29
Treated
2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
During treatment, did you feel like you were treated like a number or a human?
He is amazing. I can call or text him 24/7 and he is very comforting
Describe your experience with the nursing staff.
A couple are great, a few are not that great
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with Mousa Shamonki?
He is incredible. I feel very lucky that he is my doctor. I'm not pregnant yet, my first transfer happened today but I feel safe and know I'm in good hands. He calls, texts or face timed me if I have questions or concerns. He even left the country two days after my egg retrieval and still texted me almost daily from China to check in on me because I had OHSS
What one piece of advice would you give a prospective patient of Mousa Shamonki?
Set realistic expectations and don't let time mess with your head. Each week you're not pregnant is so hard but try not to stress
Describe the protocols Mousa Shamonki used in your cycles and their degree of success.
He is very conservative and because I have so many eggs was very cautious in his approach and dosages.
Describe the costs associated with your care under Mousa Shamonki.
$15,000
10
Doctor
Mousa Shamonki
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
6
They were all pleasant but could be rude on the phone or if you asked too many questions.
+ Read more
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Other
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor
6
During treatment, did you feel like you were treated like a number or a human?
I met primarily with the same nurses and always the doctor. However for being there every day the office staff never knew me by name or at least pretended not to and I felt like Kumar had to stand outside the door and read my chart before he came in.
Describe your experience with the nursing staff.
They were all pleasant but could be rude on the phone or if you asked too many questions. They didn't return calls in a timely manner. The bottom line is the clinic has too many patients
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Ashim Kumar?
I really liked him. I feel like he was upfront and honest about our options but probably pushed us into IVF when we could have tried other options. I had a complication during egg retrieval and I didn't think he addressed it appropriately afterwards
What one piece of advice would you give a prospective patient of Ashim Kumar?
Be your own advocate
7
Doctor
Ashim Kumar
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility & Surgical Associates of California
Encino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
No
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Endometriosis, Male Factor
10
IVF was around $10,000, PGS testing $3,500 , meds were around $4,000 and extra cost of labs, and procedure between $1,000-$2,000...The nursing staff was very informative and always very warm and friendly. They always greeted us and after a few visits some even remembered our names and that made us feel like we chose the right place to help us with our procedure. Whatever questions we had they would answer for us they always wanted to make sure that we were doing okay and just like like Doctor Buyalos they were very enthusiastic to help and very positive that they can help us conceive our first child.
+ Read more
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Endometriosis, Male Factor
10
Describe your experience with Fertility & Surgical Associates of California.
The clinic is very clean and every person at the front desk is very welcoming and very helpful. They always greet you and they always offer you something to drink. Overall the clinic and its staff are amazing.
During treatment, did you feel like you were treated like a number or a human?
I felt that we were treated as humans because after the first visit he remembered our names and he was always very enthusiastic in the way he talked to us and he always treated kind and with respect.
Describe your experience with the nursing staff.
The nursing staff was very informative and always very warm and friendly. They always greeted us and after a few visits some even remembered our names and that made us feel like we chose the right place to help us with our procedure. Whatever questions we had they would answer for us they always wanted to make sure that we were doing okay and just like like Doctor Buyalos they were very enthusiastic to help and very positive that they can help us conceive our first child.
How was your experience with Rick Buyalos?
From our very first visit Doctor Buyalos was very informative and very enthusiastic to help us with our situation. He always was very thorough and detailed on what the next steps were. While in his office we saw that he even used some type of phone service to record what was decided in our first meeting with him and he would continue to use this every time we met with him. He called us within a few days of our first meeting and wanted to check up on us and see if we were taking proper steps needed to help eliminate other factors before jumping into IVF. At one time he called us when he was out of the country to check up on us and see how we were doing and to make sure that we being on schedule with the testing that he had recommended us to do. It was all very new to us and in our area the doctors are nowhere as thorough and informative as Doctor Buyalos. We do not mind the drive of three and a half hours from where we live in Hanford to Thousand Oaks because we know that every appointment with Doctor Buyalos will be informative and thorough and always focused on our needs and we love the fact that every test we need can be done in his office.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Do not be afraid to ask questions. Doctor Buyalos is very good at explaining everything and every step of the IVF process.
Describe the protocols Rick Buyalos used in your cycles and their degree of success.
First we had my wife checked out and he looked over her previous records and stated he was not concerned with endometriosis. He then had me do another sperm analysis. I was then refer to Dr. Zeitlin do to low sperm count. Here I did several tests; prostate check, ultrasound and he started me on medication. I began to take Anastrozole 1 mg daily and Clomiphene Citrate 50mg a half pill every other day. They continued to test sperm and added in CoQ10 to help as well. After using this for several months my results improved and Dr. Buyalos said IVF would be our best route. We then worked on getting money together and began to order meds and set up schedule. My wife was seen many times while on injections and blood tested as well. All meds were used and never adjusted as he said she was responding very well. On day of retrieval he projected 17 eggs and we were shocked to hear 30 eggs were retrieved. On day one of fertilization we had 22 on day 3 we still had 22 and both us and doctor were shocked. By day 5 we had 4 ready to freeze and possibly 5 more. We ended up with 7 embryos before PGS testing.
Describe the costs associated with your care under Rick Buyalos.
IVF was around $10,000, PGS testing $3,500 , meds were around $4,000 and extra cost of labs, and procedure between $1,000-$2,000.
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Thousand Oaks
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
They {Fertility & Surgery Associates of California] are very busy, so expect to wait sometimes and for appointments to take a long time...Office isn't great and you can be on hold when you call a great deal...You were with a different [nurse] each time, so we got to where we requested certain people (like Courtney!). Other nurses were not so great at presenting information.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Fertility & Surgical Associates of California.
Office isn't great and you can be on hold when you call a great deal. On the day I was waiting for my first pregnancy beta test, my doctor was out of town. The tech who drew my blood said they would call me soon. SIX hours and several frantic phone calls later, they finally said I was pregnant. I had had a panic attack by then. They are very busy, so expect to wait sometimes and for appointments to take a long time. Get to know the front office person, Angie, for better help.
During treatment, did you feel like you were treated like a number or a human?
Great bedside manner, didn't try to make money off of us. He really took the time to understand our case and give us options. He didn't push us in a certain direction and was very candid with us about our situation. Very warm, intelligent, and caring.
Describe your experience with the nursing staff.
You were with a different one each time, so we got to where we requested certain people (like Courtney!). Other nurses were not so great at presenting information.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Rick Buyalos?
He spent a great deal of time with us when we first met with him and helped us understand our case. He was honest and warm. He's very skilled, very intelligent, and very passionate. I cannot say enough good things about him.
What one piece of advice would you give a prospective patient of Rick Buyalos?
Don't be afraid to ask him pointed questions; he's comfortable answering any questions.
Describe the protocols Rick Buyalos used in your cycles and their degree of success.
Clomid, Menopur and Bravelle for first egg retrieval (until Bravelle pulled from market), then Gonal-F. I actually like the Gonal-F better (much easier to inject with the pen). 3 egg retrievals and embryo biopsies. We didn't get many per cycle that were normal (1-2), so we did 3 rounds and ended up with 4 normals that were frozen. We wanted to do all egg retrievals first before transfers since it was a race against time with my eggs. Estrogen pills and Progesterone for transfer. I actually preferred the shots of progesterone even though they hurt because it was easier and less messy in some ways. I'm not sure about the rationales for everything (can't remember it all now), but the idea was that I didn't have a lot of eggs left that were great, so this maximized the number of good eggs that we got. Our healthy son was born last March.
Describe the costs associated with your care under Rick Buyalos.
$60,000 total for 3 egg retrievals and 1 transfer.
10
Doctor
Rick Buyalos
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility & Surgical Associates of California
Thousand Oaks
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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