East Bay Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Provo
746 East 1910 South
Provo, UT 84606
801-377-0580
On a scale from 0-10, how likely are you to recommend East Bay Fertility Center to a friend?
Strongly recommend: 3Neutral: 1Don't recommend: 18.2
5 assessments
  • 60% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 20% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
7.6
Average Doctor Score
1 doctor
5 assessments
10
Age
22
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS
10
The entire staff at East Bay was extremely friendly and personable. I received multiple calls for the doctor to explain results in full detail and in a way that I could easily understand.... Full IVF w/ ICSI was around $6500 not including medications. Frozen transfer was $2500... [the nurses were] Extremely helpful and kind. They held my hand during procedures and ultrasounds. They also talked me down when I was stressed.
+ Read more
Age
22
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS
10
Describe your experience with East Bay Fertility Center.
Strengths: communication, friendly, knowledgeable Weakness: the office could be more organized. We received a paper for our first round of IVF that stated it would be $7250 and the doctor saw that and crossed it out saying that they had dropped the price to $6500. This was moments before we were about to pay in full.
During treatment, did you feel like you were treated like a number or a human?
The entire staff at East Bay was extremely friendly and personable. I received multiple calls for the doctor to explain results in full detail and in a way that I could easily understand.
Describe your experience with the nursing staff.
Extremely helpful and kind. They held my hand during procedures and ultrasounds. They also talked me down when I was stressed.
How was your experience with Larry G Andrew?
All of my procedures were done with time and care. I was never uncomfortable and I appreciated him walking me through each procedure and ultrasound. He was also very relatable when he shared about his own issues with infertility.
What one piece of advice would you give a prospective patient of Larry G Andrew?
Have a flexible schedule. Many times you have to just take whatever appointment is available and it might not be the most convenient.
Describe the protocols Larry G Andrew used in your cycles and their degree of success.
I was given something to calm me down during my embryo transfer and that was very helpful. I was also given antibiotics after the treatment to increase success rates.
Describe the costs associated with your care under Larry G Andrew.
Full IVF w/ ICSI was around $6500 not including medications. Frozen transfer was $2500
10
Doctor
Larry G Andrew
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
East Bay Fertility Center
Provo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
21 - 23
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, PCOS
10
[East Bay Fertility Center - Provo is...] Easy to get I to. Very affordable...The clinic is small with only Dr Andrews...We paid 8500 for the whole ivf icsi cycle. Then about 2500 in meds ordering most from over seas. A lot more in the costs before but that's just because we tried a few options before ivf...
+ Read more
Age
21 - 23
Treated
2013 - 2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with East Bay Fertility Center.
Easy to get I to. Very affordable.
During treatment, did you feel like you were treated like a number or a human?
After or before every appointment he would meet with us in his office and ask if we had any questions and to make sure we had all the print outs to help us understand. We were very young and he didn't treat us like we were kids.
How was your experience with Larry G Andrew?
The clinic is small with only Dr Andrews. He is a little socially akward but he makes up for it in other ways. His nurses were great. Make sure he has a ivf coordinator hired, and working. Or frozen cycle she haf gone on maternity leave and it did feel like it effected us negativily.
What one piece of advice would you give a prospective patient of Larry G Andrew?
Don't be afraid to ask him to explain something 2 or 3 times. He has a hard time dumbing things down.
Describe the protocols Larry G Andrew used in your cycles and their degree of success.
He helped us try to get my husband's sperm count up for an iui, but it wouldnt. We then tried 2 mini ivf cycles both canceled due to me responding poorly. Then we when to ivf with icsi with 2 eggs, one implanted and gave us our daughter. When tring for a sibling with our remaining eggs we put back two, but it ended in a chemical.
Describe the costs associated with your care under Larry G Andrew.
We paid 8500 for the whole ivf icsi cycle. Then about 2500 in meds ordering most from over seas. A lot more in the costs before but that's just because we tried a few options before ivf.
10
Doctor
Larry G Andrew
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
East Bay Fertility Center
Provo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2015
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, PCOS, Tubal Blockage, Other
10
Loved Dr. Andrews staff [at East Bay Fertility Center]. They continueously make me feel comfortable! They are genuine and truly care about you as a patient.... They absolutely worked with my schedule but also made it known when the crucial appointments should be done asap. I Appreciated this approach.... The only weakness is sometimes it's hard to get ahold of the clinic. They are fantastic at returning your messages though!
+ Read more
Age
30
Treated
2015
Success with this Doc
Yes
Race
Native American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, PCOS, Tubal Blockage, Other
10
Describe your experience with East Bay Fertility Center.
They have the best Dr and team! The only weakness is sometimes it's hard to get ahold of the clinic. They are fantastic at returning your messages though!
During treatment, did you feel like you were treated like a number or a human?
He was very genuine, kind and passionate about getting us pregnant!
Describe your experience with your nurse.
Loved Dr. Andrews staff. They continueously make me feel comfortable! They are genuine and truly care about you as a patient.
How was your experience with Larry G Andrew?
I couldn't be more grateful for Dr. Andrew. I've always felt super welcomed and understood with any concerns and questions I had. He did help achieve our goal on having a baby and we are in the process to do it again! I've been to several other clinics and never was diagnosed with what Dr. Andrew found right away. I will always refer him to anyone and everyone I know stuggling with infertility! He's the best!
What one piece of advice would you give a prospective patient of Larry G Andrew?
Trust the process. Have an open mind. Take a note book to take notes.
Describe the protocols Larry G Andrew used in your cycles and their degree of success.
I have mom brain and can't remember! :) all I remember is Menopur burns super bad and progesterone shots kill. haha.
Describe your experience with your monitoring appointments.
They absolutely worked with my schedule but also made it known when the crucial appointments should be done asap. I Appreciated this approach.
Describe the costs associated with your care under Larry G Andrew.
$7500 without meds. About $11,500 total for my complete IVF cycle.
10
Doctor
Larry G Andrew
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
East Bay Fertility Center
Provo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
24
Treated
2013
Success with this Doc
No
Treatment
2 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Tubal Blockage, Other
4
The nurses were great but Dr Andrews felt cold and didn't have great bedside manor. Felt like he did everything just because it was his job... They were fabulous, they are why we kept coming back each time. When I was lying on the exam table after just finding out my 10 week baby had died the nurse was there holding my hand, wiped away my sobbing tears and held me for a moment.
+ Read more
Age
24
Treated
2013
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Tubal Blockage, Other
4
During treatment, did you feel like you were treated like a number or a human?
The nurses were great but Dr Andrews felt cold and didn't have great bedside manor. Felt like he did everything just because it was his job
Describe your experience with the nursing staff.
They were fabulous, they are why we kept coming back each time. When I was lying on the exam table after just finding out my 10 week baby had died the nurse was there holding my hand, wiped away my sobbing tears and held me for a moment.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
How was your experience with Larry G Andrew?
We had to order our own medications and weren't given much information on how to do that or which places were best. The dr didn't talk it over with us the nurse just handed us a paper with some numbers on it and said to pick one. And like I said he wasn't very friendly, I felt that he wasn't towards me anyway.
What one piece of advice would you give a prospective patient of Larry G Andrew?
Do your research to make sure he is who you want to use
Describe the costs associated with your care under Larry G Andrew.
First IVF 10-15k Frozen cycle about 7,500.00
4
Doctor
Larry G Andrew
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
East Bay Fertility Center
Provo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
28
Treated
2015
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Endometriosis, Tubal Blockage
7
their staff. every member from the doctor to the front desk [East Bay Fertility] treats you like a human and understand that you are probably experiencing several emotions. they do not rush you, and you never feel like a number in their office....Dr. Andrews always took time to see me when we came to the office and answered my questions honestly. He discussed options and the best methods for success going forward after each negative. i could call at anytime and reach him or the nurse directly,
+ Read more
Age
28
Treated
2015
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF
Diagnosis
Endometriosis, Tubal Blockage
7
Describe your experience with East Bay Fertility Center.
their staff. every member from the doctor to the front desk treats you like a human and understand that you are probably experiencing several emotions. they do not rush you, and you never feel like a number in their office.
During treatment, did you feel like you were treated like a number or a human?
Dr. Andrew listened to my husband and I's concerns and answered candidly.
How was your experience with Larry G Andrew?
Dr. Andrews always took time to see me when we came to the office and answered my questions honestly. He discussed options and the best methods for success going forward after each negative. i could call at anytime and reach him or the nurse directly,
Describe the costs associated with your care under Larry G Andrew.
This was by the most affordable in Utah
4
Doctor
Larry G Andrew
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
7
Clinic
East Bay Fertility Center
Provo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less