Diamond Institute for Infertility

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Goshen
30 Hatfield Lane
Goshen, NY 10924
845-291-1111
Hamburg
3317 Route 94
Hamburg, NJ 07419
973-209-9010
Millburn
89 Millburn Ave
Millburn, NJ 07041
973-761-5600
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On a scale from 0-10, how likely are you to recommend Diamond Institute for Infertility to a friend?
Strongly recommend: 3Don't recommend: 18
4 assessments
  • 75% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 25% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
292
Annual Cycles National Avg.
344
4 assessments
2
Age
30
Treated
2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
2
The nurse who did the venipuncture [at Diamond Institute for Infertility] was never scrubbed up, she wore unprofessional clothes, jewelry, and make up and would often feel for a vein with her un-gloved hand AFTER swabbing with alcohol. I had to ask her on three occasions to use a glove...I had some issues with my insurance processing the claims and had a very hard time getting in touch with the only person at the clinic who could tell me what to do. She would ask for emails with specific information and would only every reply that she would check on the status of my [fill in the blank] and rarely got back to me when I asked for updates...The clinic in NY seems to be based out of another practice as a satellite of Diamond and basically "telecommutes" by phone to the NJ office. They didn't have access to my bills except for the total due, they would have to call another office to answer my billing questions, to charge my card, and after monitoring hours the place basically shuts down and you have to call the other clinics.
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI
Diagnosis
Unexplained
2
Describe your experience with Diamond Institute for Infertility.
I had some issues with my insurance processing the claims and had a very hard time getting in touch with the only person at the clinic who could tell me what to do. She would ask for emails with specific information and would only every reply that she would check on the status of my [fill in the blank] and rarely got back to me when I asked for updates. The clinic furthest south in NJ had leaks in the ceiling of the waiting room (there was a trash can for catching water in between waiting room chairs). The clinic in NY seems to be based out of another practice as a satellite of Diamond and basically "telecommutes" by phone to the NJ office. They didn't have access to my bills except for the total due, they would have to call another office to answer my billing questions, to charge my card, and after monitoring hours the place basically shuts down and you have to call the other clinics. They also blasted the same country pop songs every morning (6am-8am) because they said they weren't allowed to change the station and wouldn't let us sit in quiet instead.
During treatment, did you feel like you were treated like a number or a human?
I felt like a number because we weren't given any options within IUI. We were told that we had to take clomid, the trigger shot, and do IUI. In talking to a friend who had been through it, I found out that we had an option to not use drugs or insemination, but to just be monitored. When I called to ask Doctor Yemini about this he tried to talk us out of it, the gist I got was that a cycle without drugs was pointless. I had 2 cycles with the institute and only saw him for the consultation and one other office visit. I found out through their facebook page that he was at his practice in Bremuda during my care which is why I saw other doctors.
Describe your experience with your nurse.
Janet is also a no-BS kind of lady, which can be great. She is pretty direct. Stephanie was more soft-spoken and took the time to describe things/ next steps patiently. I had two very different experiences with them, but it wasn't always clear who I would talk to. The nurse who did the venipuncture was never scrubbed up, she wore unprofessional clothes, jewelry, and make up and would often feel for a vein with her un-gloved hand AFTER swabbing with alcohol. I had to ask her on three occasions to use a glove.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Matan Yemini?
I liked that he came off as very frank/ matter-of-fact. He spoke of statistics and dealt with my husband well. Even though I wasn't in contact with him through my care he did call me after he heard of my miscarriage and said we could go back to his practice when our "hearts are ready".
What one piece of advice would you give a prospective patient of Matan Yemini?
Ask him if he will be in town for the duration of your care.
Describe the protocols Matan Yemini used in your cycles and their degree of success.
For our first cycle with Dr. Yemini we, the couple, decided to do what they call a "natural" cycle where I took no drugs and they monitored the maturity of the follicle and it's impending release. We had "timed intercourse" and basically waited to get a period, which I did. The second cycle we decided to go whole-hog. They put us on Clomid and we did a trigger shot at home before having sex one day and IUI the next. They had me get an rx for progesterone suppositories, it felt really last-minute and was very expensive. The prescription was for a small amount, presumably because they wanted to monitor me before having me purchase more, but I wasn't told that, if all went well, that I would have to take it 2x day up until my 12th week. Around the 6th week they told me my beta/hcg was not rising appropriately, that I would have a miscarriage soon, to get off the progesterone, that if the hcg increased "inappropriately" they would have me schedule a DNC. We began mourning. The following week my hcg doubled and they had me come in for a sonogram where I saw the baby and its heartbeat. A female doctor (not Yemini) called me to apologize and say they could have been wrong, that we could be cautiously optimistic. They did not want me to go back on progesterone. Subsequent sonograms went well, we were discharged at 11 weeks, lost the baby at 12 weeks. D+C at 13 weeks.
Describe the costs associated with your care under Matan Yemini.
We were told that a cycle would cost us about $1,500 plus drugs (drugs were $200-$300) Billed to insurance as follows: consultation:$280 office visit $60/$75/$189 semen analysis $342 hsg $650 Insemination $985 venipuncture $26 (3x week) Labs (mixed btwn sent out and in-house) monitoring labs $163-$210 per visit ultrasound $252
2
Doctor
Matan Yemini
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
2
Clinic
Diamond Institute for Infertility
Hamburg
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
8 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
There are no complaints. They [Diamond institute] are all very friendly. The wait is not long at all and if it is the nurses and the front staff will let you know if the docs are running behind.Ive had no issues! I think all new patients will be more than satisfied. Very professional and caring. The nurses will call you the next day after any procedures to see how your recovering...[Nurse] They are all very friendly and compassionate and always have time for your questions and concerns.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Diamond Institute for Infertility.
There are no complaints. They are all very friendly. The wait is not long at all and if it is the nurses and the front staff will let you know if the docs are running behind.Ive had no issues! I think all new patients will be more than satisfied. Very professional and caring. The nurses will call you the next day after any procedures to see how your recovering
During treatment, did you feel like you were treated like a number or a human?
I felt like a human because he took his time with me explained every treatment step by step and all the protocols needed to help me expand my family!!! And it was successful. Also very friendly and very understanding during this stressful period. I’m forever grateful!
Describe your experience with your nurse.
They are all very friendly and compassionate and always have time for your questions and concerns. I love them all. I cried when I was discharged. You do develop a bond with the staff
How was your experience with Matan Yemini?
I have been going there for 3 years And every visit was satisfying and comfortable! Even though I had some loses on the way, Dr.Yemini made me feel very positive and assured me that all will be fine. And it sure was.
What one piece of advice would you give a prospective patient of Matan Yemini?
Be patient! It took me 3 years to get my baby! Dr yemini and all the Drs there will make your dream come true! I love them all
Describe the protocols Matan Yemini used in your cycles and their degree of success.
I had about 8 iuis done with injectables. One resulted in a chemical pregnancy and the other were unsuccessful due to uterine polyps! Dr yemini recommended we do an IVF considering my age and quality of sperm! So me and my husband decided to go with it!! With injectable hormones I produced plenty of eggs. And good quality embryos which dr yemini recommend we do genetic testing being that i did suffer a chemical pregnancy which most likely was due to chromosomal abnormalities. I did end up miscarrying my first embryo that was due to a blood disorder that I had no idea I had. Thanks to the docs at diamond institute they were able to treat it and now I’m on my way to having a beautiful baby girl! (Transfer#2)
Describe the costs associated with your care under Matan Yemini.
I did have co pays due to my insurance. IVF was purchased through a plan
10
Doctor
Matan Yemini
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Diamond Institute for Infertility
Millburn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Poor Egg Quality, Unexplained
10
It's a small clinic [Diamond Institute] and everyone knows who you are. The doctors provide personalized and individualized care...The clinic is small so you get personalized and individualized care, it's not a factory. The staff knows you and cares for you. Dr Yemini is fantastic and so is Dr O. She treated me a few times and she is terrific... takes insurance and I remember them being reasonable...The nurses were all so friendly and upbeat. They were kind and caring as well.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Poor Egg Quality, Unexplained
10
Describe your experience with Diamond Institute for Infertility.
The clinic is small so you get personalized and individualized care, it's not a factory. The staff knows you and cares for you. Dr Yemini is fantastic and so is Dr O. She treated me a few times and she is terrific.
During treatment, did you feel like you were treated like a number or a human?
It's a small clinic and everyone knows who you are. The doctors provide personalized and individualized care.
Describe your experience with your nurse.
The nurses were all so friendly and upbeat. They were kind and caring as well.
How was your experience with Matan Yemini?
Dr Yemini is kind, caring and compassionate. He is realistic and optimistic, and was sympathetic during setbacks and positive as we made progress. He has a great bedside manner and is very knowledgeable. I liked how aggressive he was in his plan of action and trusted him all the way.
What one piece of advice would you give a prospective patient of Matan Yemini?
Trust him! He's been doing this for years and he knows what he is doing.
Describe the protocols Matan Yemini used in your cycles and their degree of success.
I had high FSH and was nearing 35, so Dr Yemini skipped clomid and went right to IUI with injectables (Menopur). The first cycle was positive but resulted in a miscarriage. Second cycle was negative. Third was positive and a miscarriage again. Then I had a polyp that needed removing. Fourth cycle he upped my dosage and I had a few more follicles. He asked if I was ok with twins and I was, and lo and behold I got pregnant with twins. One twin passed at 9 weeks and 9 months later I gave birth to a beautiful baby girl.
Describe the costs associated with your care under Matan Yemini.
I can't recall but he takes insurance and I remember them being reasonable.
10
Doctor
Matan Yemini
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Diamond Institute for Infertility
Millburn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38
Treated
2016
Success with this Doc
Yes
Treatment
1 Egg Freezing, IVF, Donor Eggs
Diagnosis
10
The staff [at Diamond Institute for Infertility] is professional and knows exactly what they're doing.They supported us all the way. The equipment is top of line. The building is clean and welcoming. Everything was very organized and worked exactly as expected...The entire staff was caring, and supported us throughout our treatments. They were organized and everything worked perfectly.
+ Read more
Age
38
Treated
2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF, Donor Eggs
Diagnosis
10
Describe your experience with Diamond Institute for Infertility.
The staff is professional and knows exactly what they're doing.They supported us all the way. The equipment is top of line. The building is clean and welcoming. Everything was very organized and worked exactly as expected.
During treatment, did you feel like you were treated like a number or a human?
Dr. Matan Yemini, was very polite and gentle. He genuinely cared about us.
Describe your experience with your nurse.
The entire staff was caring, and supported us throughout our treatments. They were organized and everything worked perfectly.
How was your experience with Matan Yemini?
Dr. Yemini took extremely good care of us. He was polite and informative, he let us know exactly what to expect. We knew we were in good hands from our first meeting. The treatment was successful! And we have a beautiful baby thanks to him.
10
Doctor
Matan Yemini
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Diamond Institute for Infertility
Millburn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less