Centers for Reproductive Medicine & Wellness

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Swansea
6 Bronze Pointe
Swansea, IL 62226
866-577-7926
On a scale from 0-10, how likely are you to recommend Centers for Reproductive Medicine & Wellness to a friend?
Strongly recommend: 49.8
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
9.8
Average Doctor Score
1 doctor
4 assessments
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
[Centers for Reproductive Wellness and Medicine are ] very reasonable, worked with me on out of pocket cost while she was still out of network with my insurance because Dr Cooper was the only RE I wanted to see. They are within the same average costs of other ivf clinics--they truly want to see their patients get the care they need and want.... [The nurses are] all very kind and organized. They made me feel as if I was one of their closest friends or family members. Truly want success for you.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Race
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Centers for Reproductive Medicine & Wellness.
Fantastic! Very caring, kind, organized. Highly knowledgeable and professional team.
During treatment, did you feel like you were treated like a number or a human?
Dr. Cooper is the most compassionate and empathetic physician I have ever met. In addition, she is absolutely brilliant in her field. I know she stays up to date with the most recent research and protocols, thereby presenting patients with the best options available for treatment. You will leave feeling like you are one of Dr. Coopers' family members or best friends. She has never made me feel like she was not 100% invested.
Describe your experience with your nurse.
All very kind and organized. They made me feel as if I was one of their closest friends or family members. Truly want success for you.
How was your experience with Amber Cooper?
Dr Cooper is absolutely wonderful. When everyone else has given up hope in your case, Dr. Cooper remains steadfast. However, she is very realistic about the overall prognosis and is upfront about that. As a healthcare professional myself, I am often very particular about healthcare providers. Dr. Amber Cooper is top-notch in all aspects: 1)knowledge and level of care 2) compassion and empathy 3) communication and pleasant office environment
What one piece of advice would you give a prospective patient of Amber Cooper?
You're lucky to be able to be a patient of Dr. Cooper's. She will be there for you every step of the way.
Describe the protocols Amber Cooper used in your cycles and their degree of success.
Estrogen priming with injectable 250 units follistim and 150 units menapur and 10 units Lupron daily- protocol for DOR. 5 eggs retrieved, 2 embryos survived and transferred on day 3. No pregnancy 20 units Lupron daily, 150 units follistim daily, 75 units menapur daily , omnitrope for 4 days starting day 5. No response, no pregnancy
Describe the costs associated with your care under Amber Cooper.
Very reasonable, worked with me on out of pocket cost while she was still out of network with my insurance because Dr Cooper was the only RE I wanted to see. They are within the same average costs of other ivf clinics--they truly want to see their patients get the care they need and want
10
Doctor
Amber Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
?
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Immunological
10
I honestly love the new clinic [Centers for Reproductive Medicine & Wellness] the space is inviting and comfortable and the staff and Dr.s are fantastic.... All of the staff was friendly and warm. Even for routine blood work they are peppy and make sure you are completely comfortable with all parts of the treatment, from tiny blood pricks to surgery!
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Age
32 - 33
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Immunological
10
Describe your experience with Centers for Reproductive Medicine & Wellness.
I honestly love the new clinic the space is inviting and comfortable and the staff and Dr.s are fantastic. I drive 30 min farther than my old clinic just go here! 115 miles round trip and I don't mind a bit!
During treatment, did you feel like you were treated like a number or a human?
She always knows patients, not just names but asks questions related to previous conversations. She comforted me when things didn't work out the way I had hoped or if I was nervous about part of the treatment. She has never stopped searching for the exact treatment that could help us.
Describe your experience with your nurse.
All of the staff was friendly and warm. Even for routine blood work they are peppy and make sure you are completely comfortable with all parts of the treatment, from tiny blood pricks to surgery!
How was your experience with Amber Cooper?
Amber Cooper was the first Dr to really listen to what we were comfortable doing and who searched deep beyond the routine startup blood work to find underlying causes to our problems. It seemed like every test to figure out our issue came with negative news and she always took plenty of time to explain the results and tell us what they mean in our case. We were always knowledgeable and comfortable.
What one piece of advice would you give a prospective patient of Amber Cooper?
Don't think your Dr is the best for you until you have seen her! Dr. Cooper was our 2nd and 4th Dr. We liked her so much that when she left to open her own practice we followed as soon as it was open! (And so did my favorite staff from the old office!)
Describe the protocols Amber Cooper used in your cycles and their degree of success.
I can't be specific here. It's been 3 years of multiple pills, surgeries, injections, and diagnostic blood work. we have multiple factor infertility and our cycles were constantly being adjusted to achieve better results. I feel Dr. Cooper was extremely active every step of the way and fought hard to get a distinct diagnosis and used that info to give us our best chance.
Describe the costs associated with your care under Amber Cooper.
Seemed comparable as with the other 3 Drs.
10
Doctor
Amber Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
10
Strength [at Centers for Reproductive Medicine & Wellness] : Staff - they make you feel so welcomed and part of the family Weakness: sometimes the clinic would schedule an appointment and they would get backed up with patients and so the wait was longer. It was not a huge deal but made for a long day...Amie [nurse] was fantastic. If I ever had a question I could e-mail her and had an answer much sooner than any other clinic I had worked with. She was very timely with her phone calls and her e-mails.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
10
Describe your experience with Centers for Reproductive Medicine & Wellness.
Strength: Staff - they make you feel so welcomed and part of the family Weakness: sometimes the clinic would schedule an appointment and they would get backed up with patients and so the wait was longer. It was not a huge deal but made for a long day.
During treatment, did you feel like you were treated like a number or a human?
Dr. Cooper is one of the most caring doctors. She takes the time to map out a plan with you and her staff cares just as much as she does. You felt like you were part of the family when you were there!
Describe your experience with your nurse.
Amie was fantastic. If I ever had a question I could e-mail her and had an answer much sooner than any other clinic I had worked with. She was very timely with her phone calls and her e-mails.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Amber Cooper?
Dr. Cooper was referred to us by someone who had previously gone through treatment with her. We didn't know what to expect going in. We had switched to Dr. Cooper from another clinic and so she reviewed all our numbers with us and mapped out course of action. She was very straight forward and when talking to her you knew she had your best interest at heart. She wasn't there to keep doing procedures and spend money if she didn't feel it was of best value to you as her patient.
What one piece of advice would you give a prospective patient of Amber Cooper?
Make the appointment!
Describe the protocols Amber Cooper used in your cycles and their degree of success.
We had previously done one IUI. When reviewing our options with Dr. Cooper she felt that IUI was not in our best interest but rather move forward with IVF. We had a protocol of birth control to regulate a cycle, then when moving to the egg retrieval process we were on Folistem, Menopur, Ovidril. Also took suppositories of progesterone and injections of progesterone. I had some issues after the retrieval with my stomach and that moved us to a frozen cycle rather than the fresh we were planning on.
Describe the costs associated with your care under Amber Cooper.
I think it all depends on your insurance. We were completely self pay and I believe before medication it was around $12,000
10
Doctor
Amber Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Immunological
9
[Centers for Reproductive Medicine & Wellness has a] new office, location in Metro East St. Louis to service women on this side of the river, ability to do all procedures and phlebotomy in the same office. Ability to contact your doctor and nurse via email is helpful too...Dr. Cooper has a great depth of knowledge and lectures regionally to other health care professionals regarding fertility. She is avle to explain the science and will draw diagrams and charts as needed to help you understand what is going on with your body. She is compassionate, empathetic and keeps a positive attitude.
+ Read more
Age
36
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Immunological
9
Describe your experience with Centers for Reproductive Medicine & Wellness.
New office, location in Metro East St. Louis to service women on this side of the river, ability to do all procedures and phlebotomy in the same office. Ability to contact your doctor and nurse via email is helpful too.
During treatment, did you feel like you were treated like a number or a human?
Everyone in the office is warm and friendly.
Describe your experience with your nurse.
Mary, the lab nurse, is awesome at phlebotomy and very personable. My nurse coordinator is a little disorganized and trying to get settled in at the new office. My only complaint is that I start stims tomorrow and I still have no set doses or a calendar for my cycle. The office is more "wing it last minute" with finalizing doses. It's not a huge deal to me as I'm laid back and have been through this before, but I could see it being stressful to a new patient just starting their IVF journey.
How was your experience with Amber Cooper?
Dr. Cooper has a great depth of knowledge and lectures regionally to other health care professionals regarding fertility. She is avle to explain the science and will draw diagrams and charts as needed to help you understand what is going on with your body. She is compassionate, empathetic and keeps a positive attitude.
What one piece of advice would you give a prospective patient of Amber Cooper?
She is a wonderful doctor so far. I have high hopes for success that I wasn't feeling with my previous doctor.
Describe the protocols Amber Cooper used in your cycles and their degree of success.
I am currently starting an antagonist protocol because I was a poor responder to a previous agonist protocol. Since I am just starting I habe no feedback to give on success.
Describe the costs associated with your care under Amber Cooper.
I have 100% insurance coverage.
9
Doctor
Amber Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less