Buffalo Infertility and IVF Associates

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication: OfferedProviding backup medication: Offered
Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057
On a scale from 0-10, how likely are you to recommend Buffalo Infertility and IVF Associates to a friend?
Strongly recommend: 11Neutral: 9Don't recommend: 48
24 assessments
  • 46% Strongly recommend (9-10)
  • 38% Neutral (7-8)
  • 17% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
409
Annual Cycles National Avg.
344
24 assessments
9
Age
32
Treated
2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Endometriosis, Unexplained
9
They [Buffalo Infertility and IVF Associates] are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.... The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with Buffalo Infertility and IVF Associates.
They are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.
During treatment, did you feel like you were treated like a number or a human?
We went in very concerned as to why it is taking so long because we had our daughter so easily. We are getting older and couldn't figure out what could be wrong. He has done everything, including surgery to find an answer. He always listens to our concerns and is very empathetic to our situation.
Describe your experience with the nursing staff.
The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
How was your experience with Adam Griffin?
When we first called to make our appointment, I knew we wanted to make our appointment with Dr. Griffin because he came highly referred to us. We were very comfortable after meeting him. He listened to our million questions, answered them all very thoroughly and explained step by step what the next steps would be. My husband and I went through tons of testing and eventually surgery because he couldn't figure out what the cause of our infertility could be. He covered all bases and really gave us options as to what we were comfortable with. We always left his office with a little bit of hope. In fact, were still going through treatment but have remained hopeful along the way. He has a way of being so kind without sugar coating things. I highly recommend him.
What one piece of advice would you give a prospective patient of Adam Griffin?
To stay open minded. I think that's the main component when going through infertility.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
We started by getting lots of blood work, semen analysis, and HSG. I did three cycles of femara; two of which were timed intercourse. I produced beautiful follicles but did not get pregnant so we mutually decided to do a laparoscopy and hysteroscopy. He found a few polyps and mild endo. From there we decided to do an iui cycle. Again, I did. It get pregnant. We decided maybe Ivf would offer the best chance of us getting pregnant.
Describe the costs associated with your care under Adam Griffin.
I can say very affordable! My medications, blood work, and ultrasounds were covered by insurance but the iui was only $450 a cycle. The Ivf cycle is $4000 for one fresh transfer and $6000 for two. Also, they offer a plan where you can put some down and make payments for a year.
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
36
Treated
2016
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
They [Buffalo Infertility and IVF associates] are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
+ Read more
Age
36
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
Describe your experience with Buffalo Infertility and IVF Associates.
Do your homework and have your questions ready in a list. Insist on getting things fully answered. Do not let them rush you out of the room or off the phone simply because they have chosen to take on too many patients...that's their fault, not yours. This is too important and stressful to feel like they have not given you time to feel comfortable.
During treatment, did you feel like you were treated like a number or a human?
We are just a number. They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
Describe your experience with the nursing staff.
It's a different person every time. Some answer questions well, others do not. Some are very kind and patient, others are not. A couple are very scattered and rushed-appearing. Sometimes, you get different answers from different people to the same types of questions.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Michael Sullivan?
Sometimes I feel like he is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Insist on getting your questions answered, even if he seems rushed. We pay for his time, and he's making a lot of money for it.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
We did some rounds of oral medication and two rounds of injectables. I had a lot of trouble with the injectables, including two cycles that had residual cysts, for which I had to take birth control. All negative pregnancy tests.
Describe the costs associated with your care under Michael Sullivan.
Thousands and we're not even done.
5
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
The clinic [Infert and IVF Med Assoc] was remodeled while we were obtaining treatment. They handled it all very well. The only down side of the new setup, is that it seems hard for the staff to keep information as private/protected since their staff area is more open. The whole waiting room can hear conversations being had with staff at the front desk...Everyone was very friendly and supportive....
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Buffalo Infertility and IVF Associates.
The clinic was remodeled while we were obtaining treatment. They handled it all very well. The only down side of the new setup, is that it seems hard for the staff to keep information as private/protected since their staff area is more open. The whole waiting room can hear conversations being had with staff at the front desk. Other than that, everything was great!
During treatment, did you feel like you were treated like a number or a human?
All the doctors and staff were friendly and seemed to really care about our treatment and want good results. .
Describe your experience with the nursing staff.
Everyone was very friendly and supportive.
How was your experience with Adam Griffin?
He was very friendly and did a good job explaining our situation. He also had a lot of compassion toward us with our struggle. He seemed to really care about our situation and wanted it to work out. He checked in on us when we had poor results. He even checked to make sure we weren't having to overpay for our medications! We could not have been happier with him.
What one piece of advice would you give a prospective patient of Adam Griffin?
Don't be afraid to ask questions.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
We only did 1 cycle of Clomid while we awaited our blood test results. I was not able to ovulate. When we received our results, it was discovered that I have premature ovarian insufficiency. It was very unlikely that we would be able to retrieve more than 1egg, so we moved forward with IVF using donor eggs. The first set of donor eggs didn't fertilize. The 2nd set gave us 2 fertilized eggs. We did the IVF transfer, but neither of them implanted.
Describe the costs associated with your care under Adam Griffin.
My insurance covered most of the cost. We had minimal prescription copays. We did have to cover full cost of donor eggs.
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
No
Treatment
9 IUI, 2 IVF
Diagnosis
Poor Egg Quality
10
I can't say enough positive things about this clinic [Infert and IVF Med Assoc]. I know that some complain of the wait- but it's only because these doctors care and take the time they need with each patient to ensure that all patients understand their care and protocol. The only negative is there are a few staff and/or nurses that can be very short with you or share their personal opinions when not really asked for....Their cycles are very fairly priced.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Other
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
9 IUI, 2 IVF
Diagnosis
Poor Egg Quality
10
Describe your experience with Buffalo Infertility and IVF Associates.
I can't say enough positive things about this clinic. I know that some complain of the wait- but it's only because these doctors care and take the time they need with each patient to ensure that all patients understand their care and protocol. The only negative is there are a few staff and/or nurses that can be very short with you or share their personal opinions when not really asked for. Dr. Griffin is so wonderful though so I just never let that bother me.
During treatment, did you feel like you were treated like a number or a human?
Dr. Griffin is an exceptional doctor and human being- he does not sugar coat or make unfulfillable promises. I had met with him at least half a dozen times and he has never ever rushed me or my husband or the dozens of questions we have every time. He gueninely cares and that is very obvious when you meet with him.
Describe your experience with your nurse.
Jen is wonderful- great with answering questions!
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Adam Griffin?
Dr. Griffin is an incredibly caring professional. He wants so badly for his patients to achieve pregnancy. He takes his time and answers all of your questions. He has a great deal of experience compared to others. He puts a lot of thought and time into your protocol too. A truly wonderful Doctor!
What one piece of advice would you give a prospective patient of Adam Griffin?
No advice needed, he is wonderful.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
This is hard to list as I've been through so much in the past several years. I was through three ivf cycles with this clinic. Two were fully with Dr. Griffin and the third with the new doctor in the practice. All three protocols for the three cycles were different each time. I feel like with each failure, he gained knowledge and tweaked things for the next cycle. Everything was very clearly explained to me and my husband before starting the cycles.
Describe the costs associated with your care under Adam Griffin.
Unfortunately, New York state has a general clause on infertility and once you move onto ivf, you have little to no coverage at all. Their cycles are very fairly priced.
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
28 - 31
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
7 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Endometriosis, PCOS
9
Most of the nursing staff [at Buffalo IVF] is very nice. I did have an issue with one nurse but Dr. Griffin personally addressed it when I brought it to his attention.... They are working on updating their clinic and coming up to the times with technology. A strength would be the ease of being able to speak with someone, they always have an on call doctor and return calls quickly.
+ Read more
Age
28 - 31
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Endometriosis, PCOS
9
Describe your experience with Buffalo Infertility and IVF Associates.
They are working on updating their clinic and coming up to the times with technology. A strength would be the ease of being able to speak with someone, they always have an on call doctor and return calls quickly.
During treatment, did you feel like you were treated like a number or a human?
Dr. Griffin is one of the most compassionate people I have ever met. He has never given up hope that one day I will be a Mom. He always listens and is willing to try something new.
Describe your experience with the nursing staff.
Most of the nursing staff is very nice. I did have an issue with one nurse but Dr. Griffin personally addressed it when I brought it to his attention.
What specific things went wrong at this clinic?
  • Lost appointments
  • Failed to call with results
How was your experience with Adam Griffin?
Dr. Griffin always made time for me, and always listened. My first miscarriage happened during Christmas time and he made sure to call me personally to check on me to make sure I was ok. He never hesitated to research new ideas and try new treatments.
What one piece of advice would you give a prospective patient of Adam Griffin?
Be patient, and don’t get discouraged when it doesn’t work.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
We started with femara with ovidrel trigger and timed intercourse. I was able to have 3 pregnancies with this protocol but all were chemical pregnancies. We then moved to follistim and ovidrel trigger with IUI, all of those cycles were unsuccessful. We did 2 rounds of IVF where my eggs were retrieved and immediately frozen to wait for my next cycle to fertilize. One cycle was negative and the other was a chemical pregnancy. Then we did IVF with fresh transfer, that cycle was negative. I took about a year and a half break and then we went back and tried femara again, and elected to do laparoscopic surgery to check for endometriosis. During the prep for that surgery I discovered I was pregnant with an ectopic pregnancy where I lost my left tube. During the surgery to remove the ectopic pregnancy Dr. Griffin found some endometriosis and performed ovarian drilling for my pcos. That surgery was in October 2017 and I have been on a break since trying to decide what the next step for me is.
Describe the costs associated with your care under Adam Griffin.
My health insurance always covered my times intercourse and IUI cycles. The two frozen egg cycles I did were part of a study so I only had to pay for medications and the fresh IVF was somewhere around $4,000
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
26 - 28
Treated
2014 - 2016
Success with this Doc
No
Treatment
4 IUI, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Unexplained
6
The strengths were the office [Infert and IVF Med Assoc] was always very clean and well organized. They kept names and such very private as to cross off your name when called and didn't ask for your birthday in front of other patients....Each nurse was very kind they explained what my eggs looked like and the quality of my lining, they did this each sonogram. When it came to the IUI day they went through the steps that were done and let me look at the sperm and confirmed the sperm donors number and my name several times before doing each procedure.
+ Read more
Age
26 - 28
Treated
2014 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Unexplained
6
Describe your experience with Buffalo Infertility and IVF Associates.
The strengths were the office was always very clean and well organized. They kept names and such very private as to cross off your name when called and didn't ask for your birthday in front of other patients. When doing blood work they asked your last name and birthday to confirm it was you also asked you what cycle day you were on. As far as the clinic weaknesses there wasn't really anything I could say
During treatment, did you feel like you were treated like a number or a human?
Dr. Sullivan was very nice and explained how I would be going about my treatments he explained treatments. I was really under the influence that Id be pregnant within 2-3 cycles due to him explaining I am young, in shape and have excellent egg quality. After 2 failed cycles I had surgery to remove part of my left tube that was blocked we did another 2 cycles and still nothing. No one has called me to discuss further options at this time even after going in for a consult for IVF after the 4th failed cycle. This is why I just feel like a number. I am moving onto another clinic for another opinion
Describe your experience with the nursing staff.
Each nurse was very kind they explained what my eggs looked like and the quality of my lining, they did this each sonogram. When it came to the IUI day they went through the steps that were done and let me look at the sperm and confirmed the sperm donors number and my name several times before doing each procedure.
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
How was your experience with Michael Sullivan?
I really liked how Dr. Sullivan went over the details in how an IUI would work. He did explain that I had a blocked tube and that surgery was expected if the first 2 cycles were unsuccessful. I was sent to a teaching after to explain how injections would work instead of doing clomid. Dr. Sullivan had also explained about my husbands infertility issues as he was not able to produce viable sperm. I really wish he had more contact with me during each cycle and after all the failed cycles as to what I should be doing next
What one piece of advice would you give a prospective patient of Michael Sullivan?
I would let them know Dr. Sullivan was very nice but I felt like he was talking from a script like he would explain things to each patient this way. He was very nice but I just feel like he was very vague in explaining and giving detail in my own fertility issues.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
Cycle one I was placed on a low dosage of femera not sure the exact amount I believe it was 2.5, we then did a sonogram to look at the eggs we did one IUI after it failed we did a second IUI and was placed on a little higher dosage of femera and was prescribed 250 mg ovidril. After the second cycle failing Dr. Sullivan recommended I have the surgery to have my left tube operated on. The third cycle I was placed on follistm they started me on a dose of 125 mg after my eggs were growing rapidly they lowered me down to 100 then 75 everything looked great as the nurse described. We also did 250 mg of ovidril that cycle after that cycle failed we did another round of follistm starting at 150mg and decrease again to 100 then 75, I had 4 mature eggs and they advised Id have to go on Lupron instead of ovidril because I was at high risk for overstimulating my ovaries. My hormonal level was also at great height as it was 3,574 a good amount for IVF. I was then giving estrogen medicine to help my lining also was placed on progesterone. After the 4th failed cycle we've decided to get a second opinion.
Describe the costs associated with your care under Michael Sullivan.
Most of my procedures were covered under Bluecross Blue Shield I only had to pay co-pays of $10. Some sonograms were more during the time I had worked for a different company and procedures were around $50 for an IUI. For medicines I had to pay about $500 total for injections and femera. I had to pay about $700 for my surgery and since we needed a donor for sperm we paid about $5,000 total for sperm.
6
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
8
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments...The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
+ Read more
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
8
Describe your experience with Buffalo Infertility and IVF Associates.
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments.
During treatment, did you feel like you were treated like a number or a human?
There were a few times where I felt things could have been presented in a gentler manner.
Describe your experience with the nursing staff.
The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
How was your experience with Michael Sullivan?
Dr. Sullivan is a very busy doctor. When meeting with him he always presented the facts and statistics. He was personal to a certain extent. We are greatful for our 2 miracles under his care! I felt he along with the team of doctors there worked together to help us through this difficult process.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Always ask as many questions as you think you need to fully understand everything. You are not alone... there are many avenues of support.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
Describe the costs associated with your care under Michael Sullivan.
We were required to pay co-pays for most meds.. ivf was not covered under our insurance so we had to pay out of pocket for that procedure when a last minute conversion from iui had to be done
8
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
4 IUI
Diagnosis
PCOS
8
The nursing staff at BIVF is absolutely terrific. They are very compassionate, caring and organized. They make sure you're questions are answered....The clinic over all is terrific! The staff is pleasant and friendly. Appointments usually do run behind, but that's not a terrible weakness. I don't see any overall weaknesses. The strengths include an amazing support group, friendly and informative nurses, the doctors get back to you in a fashionable manor if you call the emergency line, and the location is close to home.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
PCOS
8
Describe your experience with Buffalo Infertility and IVF Associates.
The clinic over all is terrific! The staff is pleasant and friendly. Appointments usually do run behind, but that's not a terrible weakness. I don't see any overall weaknesses. The strengths include an amazing support group, friendly and informative nurses, the doctors get back to you in a fashionable manor if you call the emergency line, and the location is close to home.
During treatment, did you feel like you were treated like a number or a human?
I felt that because we are young, she did not give the same quality of care that she would to a couple that is older than us. Some of the procedures and tests that I was informed were necessary were never scheduled, because I was told I didn't need them. (ie. CD3 ultrasounds to check for cysts)
Describe your experience with the nursing staff.
The nursing staff at BIVF is absolutely terrific. They are very compassionate, caring and organized. They make sure you're questions are answered.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Krystene DiPaola?
Dr. Dipoala is very genuine and compassionate. She is very easily understood and explained everything to great detail. The only negative experience I had was when I was told I was moving onto injectible medications if the current cycle didn't work. The cycle had failed and I called the office to have my scripts sent for my meds and Dr. Dipoala had changed her mind and said I was at too high of a risk for multiples. We were devastated and decided to switch from letrazole to Clomid for that round. The cycle had failed.
What one piece of advice would you give a prospective patient of Krystene DiPaola?
Make sure that you voice what you want to do, instead of going with the flow.
Describe the protocols Krystene DiPaola used in your cycles and their degree of success.
I think I had pretty standard IUI protocol. I would call the office on CD1, take oral medications CD3-7 / CD5-9, go in for CD 10 ultrasound and follicle check, repeated follicle check until the follicles were mature, did a trigger shot and IUI was 36 hours after trigger.
Describe the costs associated with your care under Krystene DiPaola.
With my insurance paying a good portion of cost, we paid about $400 for each IUI cycle.
5
Doctor
Krystene DiPaola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
8
The clinic [Infert and IVF Med Assoc] is open 7 days a week, 365 days a year which is amazing. They have testing within their facility so I dont have to go off site to get my blood drawn. They do tend to set you up with tried and true protocols unless you specifically advocate for yourself...an IVF package that includes 2 retrievals within 1 calendar year along with frozen transfers. Also includes ICSI...Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
8
Describe your experience with Buffalo Infertility and IVF Associates.
The clinic is open 7 days a week, 365 days a year which is amazing. They have testing within their facility so I dont have to go off site to get my blood drawn. They do tend to set you up with tried and true protocols unless you specifically advocate for yourself. Its possible to get lost in the mix if you dont speak up
During treatment, did you feel like you were treated like a number or a human?
Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
How was your experience with Michael Sullivan?
Dr Sullivan does have good bedside manor, but its not outstanding. I sometimes feel a bit overwhelmed/rushed while talking to him and think of questions later. He does however answer every single question I do have and goes over options with me. I appreciate that he also takes into account my feelings and ideas. He allows me to advocate for myself and listens to my suggestions.
What one piece of advice would you give a prospective patient of Michael Sullivan?
listen to what he has to say but also advocate for yourself. Ask lots of questions and discuss all options
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
I do not have an infertility diagnosis other than MFI. I occasionally have irregular cycles so Dr Sullivan first put me on Femara to motitor and track my ovulation. We did several rounds of TI and then one IUI with Femara. We moved on to IUI with injectables. Because of my husbands poor semen analysis we decided to move to IVF quickly. I respond well to meds. We did BCP, lupron, follistim and low dose HCG for my IVF protocol. We retrieved 27 eggs, 20 mature, 16 fertilized with ICSI, 12 made it to day 3 and 5 were good quality to freeze on day 5. Due to a spike in my progesterone, my fresh transfer had been canceled and we had to freeze all. We chose to do an elective single embryo transfer due to my age (30) and the good quality of the embryos. FET protocol was BCP, lupron, estrace and PIO. Day of my frozen transfer I was told that the first embryo thawed, did not survive and they had to thaw another for transfer. My FET failed and we now have 3 blasts left. We are trying a semi natural FET with support from Femara and a trigger shot. So far I am not having response to the Femara despite the success in the past. Hoping to do a transfer in the upcoming month if we can get good lining and follicle growth
Describe the costs associated with your care under Michael Sullivan.
So far we have spent $5000 on medication, bloodwork, and scans. This includes insurance coverage and a high deductible for all. We spent an additional $6000 out of pocket for an IVF package that includes 2 retrievals within 1 calendar year along with frozen transfers. Also includes ICSI
8
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
[Buffalo IVF] Strengths: - great communication about procedure and compassion from doctors and nursing staff -prompt follow up/call backs when required -they have their own “financial coordinator” that broke down all costs for me as well as payment plans...The nursing staff was excellent. I chatted with them over the phone as well as on their clinic portal very regularly...there were a few times that my monthly payment did not go through because of an “expired or invalid” card which was not the case so I had to call a few different departments to Get it cleared up.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
Describe your experience with Buffalo Infertility and IVF Associates.
Strengths: - great communication about procedure and compassion from doctors and nursing staff -prompt follow up/call backs when required -they have their own “financial coordinator” that broke down all costs for me as well as payment plans. Being 100% out of pocket this was very helpful as it decided whether or not we could proceed. Weaknesses: - I do not have very many complaints, but there were a few times that my monthly payment did not go through because of an “expired or invalid” card which was not the case so I had to call a few different departments to Get it cleared up.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sullivan and his office from the moment I called made me feel welcome and gave me information and let me speak directly with the doctor BEFORE I was even a patient. They made me understand the entire process and costs and were very accommodating. We had had a very difficult time at another clinic and I was searching for a place we felt comfortable with and Buffalo IVF gave me that feeling the day I called.
Describe your experience with the nursing staff.
The nursing staff was excellent. I chatted with them over the phone as well as on their clinic portal very regularly as I never had to wait long for a response. They also were very prompt during my stim cycle to give me results of bloodwork and my next steps for medication. I loved that I never had to worry about what the results were during my cycle because they followed up exactly when they said they would.
How was your experience with Michael Sullivan?
Dr Sullivan spoke with me on a real person level and didn’t use terms that I did not understand. I did not feel as if he were rushing me through the appointment as most doctors do and he was exactly on time... no waiting in the office for 45 minutes before being called. He also made me feel relaxed and even joked around with me a little. My husband and I also had a setback on egg retrieval day that caused my husband to need TESE surgery right away and he was able to call a colleague and get us in almost immediately. While the results from that procedure were not what we hoped, we were super thankful for the sense of urgency he put on the situation and how well we were accommodated. He was by far the best doctor I have ever seen.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Feel free to ask any questions to get clarification.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
I have only done 1 IVF cycle and the protocol that was used was the “antagonist method” which put me on more Gonal-F than typical (325iu). I was not sure what that even meant at the time, but I continued as directed with the Gonal-F, low dose HCG and Cetrotide. I went in for monitoring/bloodwork every other day and I ended up stimming for 9 days in total. On egg retrieval day, I had 11 eggs retrieved, 11 eggs mature and 11 eggs frozen. At the time I was upset that I did not produce as many eggs as I had hoped but I was thankful that the eggs I got were all mature. We plan on doing another full cycle this fall.
Describe the costs associated with your care under Michael Sullivan.
I came to this clinic in Buffalo,NY as their costs were the most reasonable that I have seen. The IVF cycle in total was $4000 and that includes embryo transfers for 1 year. They also offered a payment plan which was very helpful as well. For most people with insurance the bloodwork and ultrasounds for cycle monitoring would be covered. My husband and I were not insured at the time and all of our bloodwork, ultrasounds and TESE procedure were all out of pocket. However, the clinic let us know about these costs ahead of time so there were not any surprises.
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
Treated
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
7
they [Infert and IVF Med Assoc] are all extremely nice, caring and compassionate. I do not feel like I'm just a number to them, and each doctor has patiently listened to my (many) questions and provided their honest feedback. They've been open to my requests to try different things as long as they won't hurt anything. I think they could do a better job providing more resources to their patients (i.e. I'd like to see them have an in-house acupuncturist, masseuse, and counselor/therapist). A nurse or two hasn't been as compassionate as I'd think for someone working at an infertility clinic, but generally they've been good.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
7
Describe your experience with Buffalo Infertility and IVF Associates.
As a whole, they are all extremely nice, caring and compassionate. I do not feel like I'm just a number to them, and each doctor has patiently listened to my (many) questions and provided their honest feedback. They've been open to my requests to try different things as long as they won't hurt anything. I think they could do a better job providing more resources to their patients (i.e. I'd like to see them have an in-house acupuncturist, masseuse, and counselor/therapist). A nurse or two hasn't been as compassionate as I'd think for someone working at an infertility clinic, but generally they've been good.
During treatment, did you feel like you were treated like a number or a human?
Dr. Griffin has been wonderful every time I've seen him - always compassionate and caring, taking the time to talk with me and answer my (many!) questions. He is very warm and has a great bedside manner.
Describe your experience with the nursing staff.
Jen is FANTASTIC. She's very responsive to emails and phone calls, and shows a lot of compassion and sympathy. She also put together/hosts a monthly group support session which is so helpful to anyone going through infertility treatments.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Adam Griffin?
I've had nothing but great experiences with Dr. Griffin, I'm always happy to have him overseeing a cycle or appointment for me as I know he will listen, be compassionate and take the time to discuss any options. I'm always asking a lot of questions about different courses of treatment I've read about, and he's honest in his feedback on them and willing to let me try anything that won't hurt. He has a great bedside manner making you feel at ease during what's an incredibly stressful and difficult time.
What one piece of advice would you give a prospective patient of Adam Griffin?
Don't be afraid to ask questions and be armed with your own information - he will take the time to listen and provide his feedback in a thoughtful way.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
Dr. Griffin oversaw an injectable IUI cycle for me, as I was experiencing lining on the thinner side with clomid and femara. Unfortunately the cycle did not result in a pregnancy but he was very open to listening to my questions and providing me with feedback on whether he thought they were good options or not.
Describe the costs associated with your care under Adam Griffin.
Overall the cost is pretty reasonable compared to many other clinics across the country. I would have liked to see them be more helpful in finding the lowest cost alternative for medications sourced locally (I did that myself and provided my feedback to them but not sure this is being shared with anyone else).
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
?
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional.... he nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.... We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
+ Read more
Age
37
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
Describe your experience with Buffalo Infertility and IVF Associates.
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional
During treatment, did you feel like you were treated like a number or a human?
Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
Describe your experience with the nursing staff.
The nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.
How was your experience with Michael Sullivan?
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.
What one piece of advice would you give a prospective patient of Michael Sullivan?
That he jumps right in and throws a lot of information at you. Don't be afraid to stop him as ask questions.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
Describe the costs associated with your care under Michael Sullivan.
My insurance covered everything except IVF. They offer a payment plan
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
7
The nursing staff [at Buffalo Infertility and IVF Associates] treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you...I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
7
During treatment, did you feel like you were treated like a number or a human?
While the nursing staff treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you, dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy
Describe your experience with your nurse.
I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Michael Sullivan?
Dr Sullivan came highly regarded by friends and past patients. I feel as tho I have had to take charge of my treatments by asking for the next steps instead of him suggesting we move onto more aggressive treatments, infertility is a tough struggle and it makes you very sensitive, you want to feel like you're the doctors biggest priority it is not always the case with him although I do feel like he is great at what he does and I have seen his methods working we have yet to achieve a pregnancy after over a year of treatments and are now moving on to Ivf
What one piece of advice would you give a prospective patient of Michael Sullivan?
Go into his office prepared with questions, he talks fast and throws a lot of information at you at once
4
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
26 - 29
Treated
2013 - 2016
Success with this Doc
No
Treatment
9 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
7
They [Buffalo Infertility and IVF Associates] were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.... It took over a month to get our records so that we could get a second opinion at another fertility clinic.
+ Read more
Age
26 - 29
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
9 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
7
Describe your experience with Buffalo Infertility and IVF Associates.
They were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.
During treatment, did you feel like you were treated like a number or a human?
He was very kind
Describe your experience with the nursing staff.
They were all very kind. Never had an issue with any of them.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Michael Sullivan?
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though. I feel like we had a false sense of hope and he always said the procedures should work.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Advocate for yourself.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
Describe the costs associated with your care under Michael Sullivan.
$3500 per round of IVF not including monitoring. Exact prices are on their website.
6
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor
9
They [the nursing staff at Buffalo Infertility] are good, they hold a support group and help answer all the questions you have. Only one time did I feel like a burden, but just asked to speak to another nurse.... They have a 3 tier package. 1st IVF = $4,000 2nd IVF = $3,500 3rd + IVF = $3,000 It is a great price, as all IVF is expensive.... I wish there was more in-depth talk about male factor and that the embryology team would speak with you, at least once. IT would be helpful to know what is going on with your embryos. Doctors are great, but embryology could be better.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor
9
Describe your experience with Buffalo Infertility and IVF Associates.
I would say the strengths are their approach, they have a good clinical approach. I wish there was more in-depth talk about male factor and that the embryology team would speak with you, at least once. IT would be helpful to know what is going on with your embryos. Doctors are great, but embryology could be better.
During treatment, did you feel like you were treated like a number or a human?
She is very good with patients, she listens and answers your questions. She is a very thoughtful person, and answers very politically correct, but in a good way.
Describe your experience with the nursing staff.
They are good, they hold a support group and help answer all the questions you have. Only one time did I feel like a burden, but just asked to speak to another nurse.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Krystene DiPaola?
She is very kind and makes you feel like you are the only one she is speaking with at the moment. She is very hands one, but during quick appointments, she trying to move you out quickly. She shows compassion in hard times, and joy when things are going well. She is overall a really good doctor and thinks outside the box if needed.
What one piece of advice would you give a prospective patient of Krystene DiPaola?
Make sure to have all of your questions ready, and ask her to repeat if you need.
Describe the protocols Krystene DiPaola used in your cycles and their degree of success.
She used 2 different protocols on me. One with just gonal f and cetrotide and the other long lupron and low dose hcg. Overall, we did not yield as many embryos as we both had hoped for.
Describe the costs associated with your care under Krystene DiPaola.
They have a 3 tier package. 1st IVF = $4,000 2nd IVF = $3,500 3rd + IVF = $3,000 It is a great price, as all IVF is expensive.
9
Doctor
Krystene DiPaola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
Treated
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Other
7
As far as weaknesses, there have been situations where some of my care [at Infert and IVF Med Assoc] has been missed or confused by the nursing team. I feel as though the clinic's high volume of patients leads to an inability for individualized care and often important items are unintentionally overlooked... when I received the news of my negative pregnancy it was not from the nurse I had fostered a relationship with; instead it was a nurse I had never spoken to- which was very difficult.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
Other
7
Describe your experience with Buffalo Infertility and IVF Associates.
I fully trust my care with Dr. Griffin, he treats his patients with compassion and respect. With Dr. Griffin I feel my goal to have a child will be achieved. As far as weaknesses, there have been situations where some of my care has been missed or confused by the nursing team. I feel as though the clinic's high volume of patients leads to an inability for individualized care and often important items are unintentionally overlooked.
During treatment, did you feel like you were treated like a number or a human?
Dr. Griffin is incredibly kind and thoughtful in the treatment of his patients. He made me feel as if I am his only patient, providing explanation to the process and understanding to my needs as a patient.
Describe your experience with the nursing staff.
At the beginning of our process I spoke to one nurse exclusively for months; however when I received the news of my negative pregnancy it was not from the nurse I had fostered a relationship with; instead it was a nurse I had never spoken to- which was very difficult. I was taken aback that I never heard from the nurse who I consistently spoke to. At time, It is very difficult to not speak to one nurse consistently and having to retell the situation multiple times.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Adam Griffin?
I fully trust my care with Dr. Griffin- he is kind, compassionate and thoughtful in his care. When I see Dr. Griffin, he makes me feel very comfortable and assures I understand the process and next steps.
What one piece of advice would you give a prospective patient of Adam Griffin?
Try to be patience, it is a difficult and emotional process.
Describe the costs associated with your care under Adam Griffin.
My cost of care has been significant as it is not covered under insurance. Currently our cost has been $23,000.
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
IVF
Diagnosis
8
[Infert and IVF Med Assoc] Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles...They called me quickly with test results and were easy to reach with questions. Always friendly....$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
8
Describe your experience with Buffalo Infertility and IVF Associates.
Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles.
During treatment, did you feel like you were treated like a number or a human?
Took the time to answer all of our questions, never felt rushed, personally called with results throughout the process and discuss my concerns
Describe your experience with the nursing staff.
They called me quickly with test results and were easy to reach with questions. Always friendly.
How was your experience with Krystene DiPaola?
She is very friendly and compassionate. Although I saw all of the doctors at the clinic for various procedures, she made me feel like I was her only patient at my visits with her. She knew my medical history and took time to address my questions and concerns (even though I had many!)
What one piece of advice would you give a prospective patient of Krystene DiPaola?
Ask any questions you have, none are too small or insignificant
Describe the protocols Krystene DiPaola used in your cycles and their degree of success.
We did IVF with PGD since I am a balanced translocation carrier. I had a good AMH, we did an antagonist protocol with gonal-f, lo dose HCG, and cetrotide with ovidrel trigger. Stimmed for 9 days, retrieved 44 eggs, 37 mature, 32 fertilized.
Describe the costs associated with your care under Krystene DiPaola.
$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET. Most monitoring (bloodwork, ultrasounds) covered by insurance. Meds about $3000 for 2 cycles (They were able to provide us with about $2000 worth of meds)
10
Doctor
Krystene DiPaola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38
Treated
2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor
10
They are an efficient office [Buffalo IVF]. Very respectful of your time to get in and out. They are understanding of what you are going through and treat you accordingly. I love that they have a blood lab right there to help ease the process...[Monitoring Appointments] Very efficient. Timed perfectly so you were in and out...I created a bond with a few of the staff and I was so greatful for them...
+ Read more
Age
38
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Buffalo Infertility and IVF Associates.
They are an efficient office. Very respectful of your time to get in and out. They are understanding of what you are going through and treat you accordingly. I love that they have a blood lab right there to help ease the process.
During treatment, did you feel like you were treated like a number or a human?
We had a unique plan set up just for us and were kept apprised if the situation.
Describe your experience with the nursing staff.
It was bittersweet to leave the clinic. I created a bond with a few of the staff and I was so greatful for them
How was your experience with Michael Sullivan?
The one on one meetings that we had were very informative. When we had to go for IVF the details in our plan were fully explained and Dr Sullivan was as determined as we were to help our dreams come true
What one piece of advice would you give a prospective patient of Michael Sullivan?
He is a miracle worker. Trust in his plan
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
I didn’t discuss the soecifica with him. I trusted his protocol whole heartedly.
Describe your experience with your monitoring appointments.
Very efficient. Timed perfectly so you were in and out
Describe the costs associated with your care under Michael Sullivan.
Don’t remember exact numbers
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
9 IUI, 3 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
They [Buffalo Infertility and IVF Associates] recently remodeled so I’m glad Bc it needed to be. They do seem very busy but i have t had any negative expierences from it. I live the ease of getting blood work right at the office. I like that there is multiple doctors to work with... During an Ivf cycle i wasn’t called with instructions once. I was called directly by dr griffinonce he was notified
+ Read more
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
9 IUI, 3 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Buffalo Infertility and IVF Associates.
They recently remodeled so I’m glad Bc it needed to be. They do seem very busy but i have t had any negative expierences from it. I live the ease of getting blood work right at the office. I like that there is multiple doctors to work with
During treatment, did you feel like you were treated like a number or a human?
He treats you like your his only patient, very kind and listens. He genuinely cares for your outcome
Describe your experience with the nursing staff.
There are great nurses and no so great nurses.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Adam Griffin?
Dr Griffin is the ideal doctor, knowledgeable, caring, experienced, and has an amazing gift for what he does. I’ve seen a lot of doctor as that practice and he was the first one to make me feel like we would become parents.
What one piece of advice would you give a prospective patient of Adam Griffin?
Just make a consult, guaranteed he will make you feel at ease and if you have had no luck with other doctors he will try something g different
Describe the protocols Adam Griffin used in your cycles and their degree of success.
He switched my protocol off of Lipton Bc it was suppressing me too much and added ganirelix. After one failed cycle and 2 cancelled cycles, the change did the trick
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
6
[Infert and IVF Med Assoc] Having better communication and organization. I would constantly call, leave messages and get a return call from the wrong nursing department. And whatever questions I had would have to wait until the next day again....Nurse calling with results of beta tests and making it sound like I could die overnight. Giving these results while I'm at work, and not telling me my numbers actually doubled.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
6
Describe your experience with Buffalo Infertility and IVF Associates.
Having better communication and organization. I would constantly call, leave messages and get a return call from the wrong nursing department. And whatever questions I had would have to wait until the next day again.
Describe your experience with the nursing staff.
Nurse calling with results of beta tests and making it sound like I could die overnight. Giving these results while I'm at work, and not telling me my numbers actually doubled.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Michael Sullivan?
He was the doctor that we saw first and made it sound like we would have no problem achieving pregnancy. He did not do our retrieval or transfer, or see me during the ivf cycle. He was only writing orders for meds, then after transfer when the baby wasn't developing he was involved.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Make sure you do your own research and ask every question you can think of, the doctors don't tell you how much could go wrong.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
Birth control pills for 3 weeks, followed by Lupron then stimulating meds, Lupron and hcg. I had a good amh and produced many eggs.
Describe the costs associated with your care under Michael Sullivan.
$4000 for one ivf retrieval $600 to freeze husband's biopsied sperm $50 to thaw that sperm $350 for genetic blood work Monitoring blood work and ultrasounds were covered by my insurance
4
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
6
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
5 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
I thought he [Dr. Adam Griffin] was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions...The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
+ Read more
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
During treatment, did you feel like you were treated like a number or a human?
I thought he was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions.
How was your experience with Adam Griffin?
The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
Describe the costs associated with your care under Adam Griffin.
IUIs where covered by insurance
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI, 3 IVF, Donor Sperm
Diagnosis
Male Factor, Tubal Blockage
10
[Buffalo Infertility and IVF Associates was] extremely organized and responsive....One doctor did not listen to our wishes with an IVF cycle and seemed more concerned with making us happy than doing what was medically smarter...Each IVF cycle, including all medications averaged about $9000
+ Read more
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 3 IVF, Donor Sperm
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Buffalo Infertility and IVF Associates.
Extremely organized and responsive. We have no negative feedback
During treatment, did you feel like you were treated like a number or a human?
We could not have had more personal and attentive care. Dr. Crickard and his staff kept our hope alive even when we had none.
Describe your experience with your nurse.
Extremely organized and responsive
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Kent Crickard?
He was extremely knowledgeable, realistic, honest, and kind. We always felt like he really care about us and he gave us the strength and hope to keep trying.
What one piece of advice would you give a prospective patient of Kent Crickard?
Trust him
Describe the protocols Kent Crickard used in your cycles and their degree of success.
IVF using various drug protocols - I did not respond well to luperon, so we changed to different protocols and got twice as many eggs and embryos. We ultimately used donor sperm for our final, and successful IVF cycle.
Describe the costs associated with your care under Kent Crickard.
Each IVF cycle, including all medications averaged about $9000
10
Doctor
Kent Crickard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
0
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else....[Monitoring appointments at Buffalo INfertility and IVF Associates were] terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
+ Read more
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
0
Describe your experience with Buffalo Infertility and IVF Associates.
Boo!!
During treatment, did you feel like you were treated like a number or a human?
Exceptionally gifted bedside manner.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
How was your experience with Adam Griffin?
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else.
What one piece of advice would you give a prospective patient of Adam Griffin?
There's a new clinic in Buffalo!
Describe your experience with your monitoring appointments.
Terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
Describe the costs associated with your care under Adam Griffin.
N/a
2
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Treatment
1 IUI, 8 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
+ Read more
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 8 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
Describe your experience with Buffalo Infertility and IVF Associates.
Very busy and often you need to follow up with them
During treatment, did you feel like you were treated like a number or a human?
Very caring and compassionate.
What specific things went wrong at this clinic?
  • Failed to call with results
What one piece of advice would you give a prospective patient of Adam Griffin?
He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients.
Describe the costs associated with your care under Adam Griffin.
I am fortunate to have insurance coverage
9
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less