Indiana Fertility Institute

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Indianapolis
10610 North Pennsylvania
Indianapolis, IN 46280
317.575.6565
On a scale from 0-10, how likely are you to recommend Indiana Fertility Institute to a friend?
Strongly recommend: 14Neutral: 4Don't recommend: 48
22 assessments
  • 64% Strongly recommend (9-10)
  • 18% Neutral (7-8)
  • 18% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
494
Annual Cycles National Avg.
344
9
Average Doctor Score
2 doctors
22 assessments
10
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis
10
Total cost of 1 fresh cycle [at American Health Network] was $15,516 Doctor/Clinic cost: $10,200 Anes cost: $460 Medication costs: $4865...Its a small clinic so it is easy to know and communicate with everyone. They responded really well via email when I wanted to communicate this way. They had great charts and instructions for my IVF cycle. They really listened to my wants and needs and adjusted accordingly (ie I could use the pharmacy I wanted and they knew where to find the cheapest meds).
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Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis
10
Describe your experience with Indiana Fertility Institute.
Its a small clinic so it is easy to know and communicate with everyone. They responded really well via email when I wanted to communicate this way. They had great charts and instructions for my IVF cycle. They really listened to my wants and needs and adjusted accordingly (ie I could use the pharmacy I wanted and they knew where to find the cheapest meds).
During treatment, did you feel like you were treated like a number or a human?
My OB treated my condition poorly. When I went to Dr Jarrett I had many concerns about my condition and he addressed them all during our initial visit. He was able to pinpoint all of my concerns just from my medical record. He was prepared during my initial visit and always offered me options so I could choose the course of my therapy. He called me personally after hours to discuss further options so I didn't have to come into the office all the time. After my transfer he was very gentle, grabbed my hand, and wished me the best. He is blunt, but truly caring.
Describe your experience with the nursing staff.
Since it is a small clinic, I rotated through the nursing staff. I love most EVERYBODY that worked at this office. There was one younger nurse whom I didn't have a lot of confidence in but she only did ultrasounds in the middle of my cycle so I had very experienced nurses for all other ultrasounds and check-ups
How was your experience with John Jarrett?
He is very blunt but will discuss all treatments options with you. He pursues aggressive treatments. His costs are reasonable. I believe he truly cares about his patients. As a health care provider, I can see he stays on top of his research and is very informed.
What one piece of advice would you give a prospective patient of John Jarrett?
He is blunt, but I believe he is one of the top docs in Indiana. I liked his small office and he preformed all IVF procedures so you didn't have to worry about getting a doctor for your treatments that didn't know you and your infertility course.
Describe the protocols John Jarrett used in your cycles and their degree of success.
Antagonist protocol. Started with birth control pills. Then follistim and menopur. Added Ganirelix during second half of cycle. Lurpon and low dose HCG were used for ovulation. On my last ultrasound I had many follicles. During retrieval I had 10 follicles, but only 3 eggs were retrieved. Doctor suspected I ovulated early. All 3 eggs were ICIS due to attrition rate and all 3 turned into 5 day blasts.
Describe the costs associated with your care under John Jarrett.
Total cost of 1 fresh cycle was $15,516 Doctor/Clinic cost: $10,200 Anes cost: $460 Medication costs: $4865
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
?
Treatment
IUI
Diagnosis
Other, Unexplained
10
The nursing staff here [at Indiana Fertility Institute] is absolutely phenomenal. They are caring and answer any questions you have, and help you through every step of the way. Each phone call I received from them felt like I was talking to a friend who was caring for me.... The clinic is very nice and clean. They are efficient - they get you in and out quickly. You do have to pay out of pocket for ultrasounds (about $300), but they do everything they can to bill any little thing they can to insurance to help save on costs for you. They understand the financial burden of infertility and do their best to minimize that.
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Age
27
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Other, Unexplained
10
Describe your experience with Indiana Fertility Institute.
The clinic is very nice and clean. They are efficient - they get you in and out quickly. You do have to pay out of pocket for ultrasounds (about $300), but they do everything they can to bill any little thing they can to insurance to help save on costs for you. They understand the financial burden of infertility and do their best to minimize that.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jarrett takes time to sit with us and explain what he thinks is going on. He always asks how I am doing and has concern over my mental and emotional well-being as well.
Describe your experience with the nursing staff.
The nursing staff here is absolutely phenomenal. They are caring and answer any questions you have, and help you through every step of the way. Each phone call I received from them felt like I was talking to a friend who was caring for me.
How was your experience with John Jarrett?
Dr. Jarrett came highly recommended to me. He is pretty blunt about what's going on and what he thinks the course of action should be. I really respect that he doesn't do repeated rounds of Letrozole or IUIs after the first couple fail, because he understands that the chances go down and you're just spending useless money. He takes time to answer questions and explain everything going on. He is a caring person who's goal is to achieve pregnancy.
What one piece of advice would you give a prospective patient of John Jarrett?
Dr. Jarrett has interesting mannerisms - first impression may be a little off-putting, but as the appointment progresses, you will see how knowledgeable and experienced he really is and you'll feel very comfortable with the plan he presents to you.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We started with 2 rounds of Letrozole/Ovidrill/intercourse/progesterone. Both produced great eggs but no pregnancy. After these two rounds, I had a laparoscopy to see if I had endometriosis,. I did not, so he told me to try for 3 months naturally to see if I would get pregnant. I did not, so we met with him again and he said that in the laparoscopy he noticed my fallopian tubes were very long, but didn't think that was the problem until after we didn't get pregnant naturally after the surgery. Now he thinks that may be the issue so we are trying an IUI this month.
Describe the costs associated with your care under John Jarrett.
Ultrasounds are around $300. They try to bill as much as they can to insurance, so if it's not marked as in infertility consultation, insurance covers it. For infertility consultation, appointments are about $120.
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
12 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Anovulation, PCOS, Immunological
8
Dr. Jarrett's practice is small enough that I got to know the nurses during the early and midcycle ultrasound checks.... The nurses were all consistent in measuring follicle size during midcycle scans. There was some miscommunication/confusion about medication doses and getting the medication ordered in a timely fashion.... I appreciate the personal attention from this clinic and the way I felt recognized and known. I feel like there were occasionally some communication issues with the clinic but the issues weren't impossible to work through.
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Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
Occupation
Lawyer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
12 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Anovulation, PCOS, Immunological
8
Describe your experience with Indiana Fertility Institute.
I appreciate the personal attention from this clinic and the way I felt recognized and known. I feel like there were occasionally some communication issues with the clinic but the issues weren't impossible to work through.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jarrett's practice is small enough that I got to know the nurses during the early and midcycle ultrasound checks. I saw Dr. Jarrett frequently and felt like he knew my name and remembered my medical history. After each of my three D&Cs with him, he personally called me a few days later to check in. I ended up with some immune issues that were impacting my ability to carry past the first trimester. I had specific questions for him about some medication, which was considered experimental. Months later, he personally called me to discuss because he had run across a medical study on that issue in a journal he read.
Describe your experience with the nursing staff.
The nurses were all consistent in measuring follicle size during midcycle scans. There was some miscommunication/confusion about medication doses and getting the medication ordered in a timely fashion. Overall, I liked them and thought they did a good job.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
How was your experience with John Jarrett?
Dr. Jarrett is considered a PCOS expert in Indianapolis and one of the go-to fertility specialists. We originally chose Dr. Jarrett because we suspected that PCOS was one of our challenges. He was very good at treating the PCOS and three ovulation induction cycles (using Letrozole, Bravelle, Ovidrel), resulted in one miscarriage at 10 weeks and then our healthy baby girl. I felt like he was very knowledgeable and thorough in treating women with PCOS. After the first pregnancy, my body developed an autoimmune issue that affected my ability to carry past the first trimester. We continued seeing Dr. Jarrett for assistance/monitoring with ovulation induction. He and his staff were very good at getting the doses of medication correct and making adjustments as necessary. I felt like his nurses were consistent at doing the midcycle scans and pretty good at communicating the plan to me the same day. After experiencing three late first trimester losses in a row, I felt like Dr. Jarrett wasn't willing to explore the immune treatment protocol or coordinate with a RI out of Chicago. He wanted to keep trying to same protocol (Letrozole, Bravelle, Ovidrel) but I was growing frustrated with positive pregnancy tests that ended up as a D&C 6-10 weeks later. After going to another clinic for a fresh set of eyes, Dr. Jarrett called me several months later to discuss some medication that I asked him about in connection with an immune treatment protocol. I liked that he remembered our conversation and took my questions seriously enough to look into it. I was surprised that he called me. We were ultimately successful in getting a second baby (technically, through a different clinic) but are planning to try for a third baby. When we do, we will return to Dr. Jarrett because I appreciate how he knows and values his patients. The size of his office is just right for us.
What one piece of advice would you give a prospective patient of John Jarrett?
Dr. Jarrett tends to be more direct, a bit blunt. He's not overly warm or sensitive. I suggest having your questions written down. Some people may feel intimidated by him. He likes being the smartest person in the room. I found that I felt that our appointments were the most productive when I went in with written questions.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We did ovulation induction using Letrozole, Bravelle and a trigger with Ovidrel. My issue is PCOS/anovulation. I was also on Metformin to help with the insulin resistance component of PCOS, although my BMI is below-average. We also used Prometrium after ovulation to support progesterone levels. My body responded well to the dosages of Letrozole and Bravelle. We triggered between 2 and 4 mature follicles each cycle. We were successful 50% of the time with a positive pregnancy test but I had trouble maintaining past the first trimester due to immune issues that developed after my first successful pregnancy.
Describe the costs associated with your care under John Jarrett.
The clinic was good at billing services to my insurance as "medical" whenever possible. The blood work and many of the ultrasounds were covered by insurance. There were labs, medication, tests that weren't covered.
8
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
The clinic [John C. Jarrett II] is very clean and seems organized. The front desk staff is always friendly and easy to talk to. They are always understanding when we have questions and never seem annoyed or put off... They are ON TOP OF THINGS. They are always returning calls, faxing orders, etc. I never have to wonder if things will be taken care of or messages relayed to Dr. Jarrett. They are all so wonderful and caring, which was VERY important to me.
+ Read more
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
Describe your experience with Indiana Fertility Institute.
The clinic is very clean and seems organized. The front desk staff is always friendly and easy to talk to. They are always understanding when we have questions and never seem annoyed or put off. The clinic is easy to get to, I love the location.
During treatment, did you feel like you were treated like a number or a human?
He cares. TRULY cares about giving you what we all pray for every single day, and that's a baby. He's so intelligent and you can see in his eyes that he will do whatever it takes to get you to that end goal of becoming a parent.
Describe your experience with the nursing staff.
They are ON TOP OF THINGS. They are always returning calls, faxing orders, etc. I never have to wonder if things will be taken care of or messages relayed to Dr. Jarrett. They are all so wonderful and caring, which was VERY important to me.
How was your experience with John Jarrett?
I've never felt more comfortable with a doctor. I think he actually understand how devastating this process is for people going through it. He is always trying to give you options and explain what he feels is going to give us the end result. I'm so happy that I switched over to his clinic. He's simply wonderful.
What one piece of advice would you give a prospective patient of John Jarrett?
Trust him. He's incredibly intelligent.
Describe the protocols John Jarrett used in your cycles and their degree of success.
He immediately told me to loose weight and put me on metformin for PCOS. He allowed us to try clomid for two months, and when it didn't work, he dug deeper into why this wasn't working after two natural pregnancies earlier in the year. One resulted in an ectopic and an early miscarriage.
Describe the costs associated with your care under John Jarrett.
We haven't done a whole lot financially yet, so I can't answer this yet. We had spent a lot of money at the other doctor before we switched.
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
9
The clinic [Indiana Fertility Institute] is very easy to work with if you you do not take a passive role in your IVF journey. If you would like to know a result and the clinic has not called, you need to call yourself.... Strengths- compassionate, easy to work with, provide a lot of information so that patient is informed, breakdown of pricing Weaknesses- communication and letting patients know specifics of their blood tests, etc
+ Read more
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
9
Describe your experience with Indiana Fertility Institute.
Strengths- compassionate, easy to work with, provide a lot of information so that patient is informed, breakdown of pricing Weaknesses- communication and letting patients know specifics of their blood tests, etc
During treatment, did you feel like you were treated like a number or a human?
I was always given information that I wanted in a timely manner and I felt as though all phases of the IVF process were thoroughly explained. I was always treated kindly and given enough time to ask questions.
Describe your experience with the nursing staff.
I had a unique situation of knowing one of Dr. Jarrett's nurses personally. We scheduled the majority of my appointments during the days that she works. The nurses were gentle and were sure to tell me what was going on.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with John Jarrett?
Good communicator about what needed to happen... gave facts but also delivered in a mild manner (not overly blunt). Treated very well in the surgery area with both retrieval and transfer, even when complications (on my end, not his) came up.
What one piece of advice would you give a prospective patient of John Jarrett?
Be prepared to work for what you want. Dr. Jarrett told me that I needed to lose weight before going through the IVF process-- he helped me get there, but also said that most patients ignore some of the work that they need to do up front to make their IVF successful. Also, if you need to know something, be sure to open (or keep open) the lines of communication. The office, in my opinion, does their best to get information to patients, but a follow up call never hurts.
Describe the protocols John Jarrett used in your cycles and their degree of success.
To lose weight- upped metformin to 2000 mg/day (from 1500/day) and said no sugar, flour and other "white" foods (basically all the starches and sugars that would be bad anyway) Birth Control Bravelle/Menopur injections Ganirelix injections Trigger with Pregnyl I don't know what my specific doses were, but I do know that due to my PCOS, Dr. .Jarrett wanted to keep doses on the lower side- enough that I would respond to the medications, but not the point of creating too many follicles and putting me at greater risk for OHSS. He wanted to slowly grow several good follicles and not produce a ton of smaller, immature ones.
Describe the costs associated with your care under John Jarrett.
Our IVF total was around $14000 from what I can recall, but I don't have the specifics surrounding the breakdown of costs anymore.
9
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
34
Treated
2014
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
0
The staff [at American Health Network], for the most part, were very caring. Especially Jaime from the lab...My nurse was very vocal in saying Dr. Jarrett should cancel the cycle due to the dominant follicle. I later got the call that we were moving forward and he wasn't concerned...If Dr. Jarrett would have taken my medical history and applied his expertise, I could've been saved the heartbreak of a failed IVF and the $16,000 it costs for the procedure. Instead, he simplified my case and appeared annoyed with my many questions.
+ Read more
Age
34
Treated
2014
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
0
During treatment, did you feel like you were treated like a number or a human?
The staff, for the most part, were very caring. Especially Jaime from the lab.
Describe your experience with the nursing staff.
Janet is amazing and compassionate. My nurse at retrieval was wonderful.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with John Jarrett?
Dr. Jarrett oversimplified my situation and it has results in years of heartache and financial strain. During my initial consultation, I told him that my mother had went through menopause at 32. My labs showed that I had low AMH, especially for my age. He was confident that IVF would be successful and because of his confidence, we dove right in. Early on in my cycle, a dominant follicle appeared. My nurse kept telling me to prepare for him to cancel the cycle. To my surprise, he didn't and we went forward with the retrieval. The dominant follicle turned into a cyst and was over an inch wide. We only got 5 eggs and I felt severe discomfort from the cyst. Our cycle failed and Dr. Jarrett told me I was a "poor responder". He said that my mother's history was most likely explained my diminishing ovarian reserve. He recommended a "throw the kitchen sink" at me protocol for round 2. I decided to seek a 2nd opinion and gave the new RE the same medical history that was given to Dr. Jarrett. My new RE quickly suggesting genetic screening on the suspicion that I might be a Fragile X Carrier, due to my mother's premature menopause. I did the screening and $300 dollars later found out that I am a premutation carrier and that my diminishing ovarian reserve is tied to the Fragile X genetic disorder. Being a Fragile x Carrier also give me a 1 in 2 chance of passing it onto my child at a full mutation. Unfortunately, a full mutation of Fragile X most likely results in total mental retardation, Autism, physical deformities, etc. If Dr. Jarrett would have taken my medical history and applied his expertise, I could've been saved the heartbreak of a failed IVF and the $16,000 it costs for the procedure. Instead, he simplified my case and appeared annoyed with my many questions.
What one piece of advice would you give a prospective patient of John Jarrett?
Do not let his reputation of great success keep you from questioning his approach. If you feel something isn't right or your voice isn't being heard, speak up. He tends to overlook the validity of certain testing, testing that is widely recommended amongst his peers. Do your research and find out what tests successful clinics across the country require for treatment.
Describe the protocols John Jarrett used in your cycles and their degree of success.
Antagonist Protocol Bravelle Menopur Ganirelex Ovidrel
Describe the costs associated with your care under John Jarrett.
11k for procedures & 5k for meds
3
Doctor
John Jarrett
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
PCOS
10
This clinic did a great job at explaining every step of the process and taking time to answer any questions you had. They also addressed any concerns we had about the procedures....The main issue we ran into was with the billing of our IVF cycle....The other downside was that the hours to get in for ultrasounds, blood work, etc. sometimes did not work with our schedule....The nursing staff was wonderful and helped answer any questions we had....
+ Read more
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
PCOS
10
Describe your experience with Indiana Fertility Institute.
This clinic did a great job at explaining every step of the process and taking time to answer any questions you had. They also addressed any concerns we had about the procedures. One drawback we ran into was with our insurance coverage for the IVF. We spoke with the billing coordinator prior to going through the IVF and she reviewed that based on our insurance we would be 100% covered for the procedure. Unfortunately, due to changes in insurance we ended up not being covered at all for the procedure. The billing coordinator ended up reducing our bill by 50%, but it was a little frustrating that after asking specifically what is and is not covered (the week before the egg retrieval) we had to pay out a lot of unexpected money. The other downside was that the hours to get in for ultrasounds, blood work, etc. sometimes did not work with our schedule. Overall, the clinic was great to work with and our issues were only circumstantial issues that the clinic worked to make right for us.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jarrett was very involved in our case and showed extreme care and interest when working to come up with the best plan for us. He even took our charts on vacation with him after our failed IVF cycle, because he wanted to review every detail of the cycle to determine where to go next.
Describe your experience with the nursing staff.
The nursing staff was wonderful and helped answer any questions we had. At one point, due to doing and emergency IVF one of the nurses met me near my house to help me with a shot to prevent ovulation prior to the egg retrieval. I also unfortunately passed out at the doctor's office and the nurses were wonderful in assisting my husband and determining what caused the fainting spell.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with John Jarrett?
Dr. Jarrett was extremely dedicated to our case and we are very grateful to have met him and worked with him. While our cycles were not successful, he has helped me get a better understanding of PCOS and the different ways to treat it. I feel the Dr. Jarrett looks at every patient as an individual, different case and wants to do everything within his power to give each patient what they desire most - a baby.
What one piece of advice would you give a prospective patient of John Jarrett?
Go into the process knowing that sometimes, for your health and safety, a cycle must be canceled. While this is unfortunate, know that Dr. Jarrett and his staff will do everything they can to ease the process and come up with another solution to try.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We started off using Metformin to see if we could induce a cycle, as I do not have a cycle without some sort of medical intervention. The Metformin caused too much weight loss so we switch to a FSH. We started a cycle of FSH, but I reacted too much and the cycle had to be canceled. We then did an ovarian diathermy to help lower the amount of testosterone produced in my ovaries. After that procedure we began another cycle of FSH, modified from the first cycle, and had to do an emergency IVF or cancel the cycle. We decided to do the IVF, which then unfortunately did not take.
Describe the costs associated with your care under John Jarrett.
We spent approximately $10,000 for our IVF cycle after all the bills were received. One thing to note is that our bill was reduced 50% due to billing getting the incorrect information from our insurance.
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained
9
The location [for Indiana Fertility Institute] is very easy to get to from the highway. The waiting room is very comfortable. They are not the only business there so sometimes parking could be difficult. The biggest weakness in my opinion is their phone system. Rarely do they answer the phone... The nurses are very kind and seem to do their jobs well.
+ Read more
Age
Treated
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with Indiana Fertility Institute.
The location is very easy to get to from the highway. The waiting room is very comfortable. They are not the only business there so sometimes parking could be difficult. The biggest weakness in my opinion is their phone system. Rarely do they answer the phone
During treatment, did you feel like you were treated like a number or a human?
When I would go into clinic it was never like I was waitin for my number to be called. It felt more personal. When we have time to sit with Dr. provost she seems to care and be sincere. With us money is a huge deal. Dr.ppProvost and her staff try their best to give us as many options before jumping into very expensive persedures.
Describe your experience with the nursing staff.
The nurses are very kind and seem to do their jobs well.
How was your experience with Meredith Provost?
There are lots of great thing about Dr. Provost, she is a very positive doctor. She makes us feel confident about our situation every time we visit. She is strait forward and dose not beat around the bush. The only thing I can really complain is about communication. Very rarely dose her staff actually answer the phone. We always have to leave messages and wait on call backs. As a working class couple that can be extremely inconvenient. If we don’t get to the phone on time we have to call back leave message and start the wait again.
What one piece of advice would you give a prospective patient of Meredith Provost?
Dr provost offered free egg reserve screening. Or at least she did to us as a way to get new clients into her clinic. When dealing with fertility treatment anything you can get is extremely helpful. They try to use the insurance you already have to cover some if any of your procedures. Which when dealing with this that can help your financial state.
Describe the costs associated with your care under Meredith Provost.
I do not remember exact numbers but I have spent about $7000.00 which include 3 IUI and meds. Also an upcoming surgery that was not completely covered byinsurance
9
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
This clinic is professional, organized and staffed by excellent individuals who seem to genuinely care about your family and the success of your treatments. Dr. Jarrett is a very accomplished provider, but I found that Dr. Provost was actually the doctor who was the best fit for me and my situation. The two work hand-in-hand, though, so if your primary isn't available and a need arises, the other will step in and handle your care in the interim. The one area where the clinic could improve is in billing. Receiving invoices takes an extremely long time and the billing department isn't always responsive to inquiries about account balances. The clinic laboratory, on the other hand, is very efficient about billing.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Indiana Fertility Institute.
This clinic is professional, organized and staffed by excellent individuals who seem to genuinely care about your family and the success of your treatments. Dr. Jarrett is a very accomplished provider, but I found that Dr. Provost was actually the doctor who was the best fit for me and my situation. The two work hand-in-hand, though, so if your primary isn't available and a need arises, the other will step in and handle your care in the interim. The one area where the clinic could improve is in billing. Receiving invoices takes an extremely long time and the billing department isn't always responsive to inquiries about account balances. The clinic laboratory, on the other hand, is very efficient about billing.
During treatment, did you feel like you were treated like a number or a human?
Dr. Provost is honest and manages expectations in a kind way. She is thorough, thoughtful, and patient when answering questions. She spoke to me like I was intelligent and could understand the science. She also held my hand prior to procedures and treated me with compassion. She made me feel like I was her only patient.
Describe your experience with the nursing staff.
The nursing staff at Indiana Fertility Institute are phenomenal. My primary interactions were with Sarah, Kate and Janet. All three offered compassionate care. They went above and beyond in calming my fears with a subsequent pregnancy following miscarriage. They're organized, responsive and have gone above and beyond in my care.
How was your experience with Meredith Provost?
My experience with Dr. Provost has been better than I could have imagined. Her attentive care, attention to detail, honesty and compassion are top notch. I would return to her in a heartbeat if we were planning to seek future treatment.
What one piece of advice would you give a prospective patient of Meredith Provost?
Don't be afraid to ask questions. Dr. Provost patiently and carefully answered all of my questions.
Describe the protocols Meredith Provost used in your cycles and their degree of success.
My retrieval protocol and my first frozen transfer were handled by my previous physician. I switched to Dr. Provost after suffering a miscarriage. Dr. Provost handled my D&C, then took over my care for my second frozen transfer. Medications used for that FET were Estradiol patches, PIO, Lovenox (a blood thinner to prevent clotting that could lead to miscarriage), and progesterone prometrium.
10
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
The staff [Indiana Fertility Institute] is amazing and i would not change a thing there, aside from the billing coordinator. The billing coordinator is not the best as she doesn’t have the best bedside manner. She also does not send anything through email, and I prefer to have electronic copies.... The nurses for the donor program are AMAZING. I could email them or call and knew I would get an answer very quickly. When meeting with them in person, they were so kind and caring.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Indiana Fertility Institute.
The staff is amazing and i would not change a thing there, aside from the billing coordinator. The billing coordinator is not the best as she doesn’t have the best bedside manner. She also does not send anything through email, and I prefer to have electronic copies. I would love if they had a patient portal online to be able to look at notes from my past visits, and see billing/payment history.
During treatment, did you feel like you were treated like a number or a human?
The personal care was very good. Dr. Jarrett and his team always made me feel like family and were always very sensitive in the appropriate scenarios.
Describe your experience with your nurse.
The nurses for the donor program are AMAZING. I could email them or call and knew I would get an answer very quickly. When meeting with them in person, they were so kind and caring.
How was your experience with John Jarrett?
Dr. Jarrett is very good at what he does. Every time we were there, he was very honest, yet very compassionate at the same time. He has to give people horrible news and wonderful news and he never knows how the reaction is going to go, and can always respond appropriately.
What one piece of advice would you give a prospective patient of John Jarrett?
Not to expect super warm and fuzzy, but to know you are getting the best in the state. He is the master of his craft.
Describe the protocols John Jarrett used in your cycles and their degree of success.
The first test he ever did was to see what my AMH was. Once he found out how low it was, he knew that if we wanted to be pregnant, we would need to go get donor route. He also knew that for my own sanity, i needed to at least try with my own eggs. He was supportive when we decided to move forward with our own eggs and IFV. When that did not succeed, he told me he would get me pregnant with a donor. We have had one unsuccessful attempt with 6 great looking frozen embryos, and I am confident that I will be pregnant this year.
Describe the costs associated with your care under John Jarrett.
$25,000 each time. $2100to thaw frozen embryos.
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Male Factor
10
I love Kate and Sarah [nurses at Indiana Fertility Institute] they were super helpful and very attentive...The people are great the answering service is terrible. I would really recommend they hire a phone nurse that did only that. I could only leave a message and wouldn't get a call back till 4 or 5pm no matter how early I called...The nurses could never find my ovaries on the ultrasound...We did IVF with ICSI because of male infertility...7 made it to day 5, 4 normal PGS tested embryos.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
Describe your experience with Indiana Fertility Institute.
The people are great the answering service is terrible. I would really recommend they hire a phone nurse that did only that. I could only leave a message and wouldn't get a call back till 4 or 5pm no matter how early I called.
During treatment, did you feel like you were treated like a number or a human?
The nurses could never find my ovaries on the ultrasound and Dr. Provost would come in immediately to help out. To the point where eventually they would just skip the nurses and have her do it from the get go. I was super scared for my retrieval and provost just held my hand while the anesthesiologist put me under. She has always been straight to the point but in a kind and calm manner.
Describe your experience with your nurse.
I love Kate and Sarah they were super helpful and very attentive. Janet and I did not mesh well. She is a little too religious for my comfort level and didn't answer my questions directly.
How was your experience with Meredith Provost?
She was kind and patient with my husband and I throughout the whole process. She managed my expectations but never lost hope. She held my hand when I was scared and gave me hugs when I needed them. I live far away and often brought people with me to the appointments and she never once had any issue with it. She is nice and brilliant and caring and I would recommend her to anyone who was seeking.
What one piece of advice would you give a prospective patient of Meredith Provost?
Be clear about your body. When things went wrong I had to suggest solutions and they were always considered.
Describe the protocols Meredith Provost used in your cycles and their degree of success.
We did IVF with ICSI because of male infertility. Not sure how to spell any of the medications.... Retrieval: Lopron, menupor, Ganarelix, HCG trigger shot. 13 eggs retrieved 10 fertilized, 7 made it to day 5, 4 normal PGS tested embryos. Transfer: Estrace, PIO, HCG trigger and progesterone suppositories. I am currently 5 Weeks and 4 days pregnant with my first ultrasound on Monday.
Describe the costs associated with your care under Meredith Provost.
I have insurance that covers my treatments and medication up to 90% so far I have paid $2000
10
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, Male Factor, PCOS
10
The nurses and staff [at American Health Network] spoke to me by name and had smiles on their faces. They spoke warmly and with kindness and were there to answer any silly question I had/have...It is a wonderful clinic with lots of space. There are rooms to discuss to sign papers in and then also rooms for ultrasounds/examinations. I was able to just go upstairs to blood work and retrieval, and it was very smooth and easy. ..the nursing staff here is wonderful. I/We always feel loved and supported at every appointment. They answer any questions I/we have an make sure we are comfortable as possible with what is going on in the cycle.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, Male Factor, PCOS
10
Describe your experience with Indiana Fertility Institute.
It is a wonderful clinic with lots of space. There are rooms to discuss to sign papers in and then also rooms for ultrasounds/examinations. I was able to just go upstairs to blood work and retrieval, and it was very smooth and easy. I was also able to do my laparoscopic procedure just next door to the institute at a surgery center.
During treatment, did you feel like you were treated like a number or a human?
The nurses and staff spoke to me by name and had smiles on their faces. They spoke warmly and with kindness and were there to answer any silly question I had/have. There is always the time here and there where you can feel like a number just because of the nature of being a fertility institute, they go through what you're going through with hundreds of patients. I felt very much like a human here though.
Describe your experience with your nurse.
The nursing staff here is wonderful. I/We always feel loved and supported at every appointment. They answer any questions I/we have an make sure we are comfortable as possible with what is going on in the cycle.
How was your experience with John Jarrett?
He was sure to speak to us with complete honesty and give us all the information. He did not beat around the bush or leave anything out. We appreciated this very much. He called me when necessary even if it was a weekend and didn't leave me waiting. I wish I could have seen him in person more often.
What one piece of advice would you give a prospective patient of John Jarrett?
The whole process is a roller coaster, so make sure you have people around you that can support you. The doctor and staff will do what they can, but they cannot be that person for every single patient they have.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We began with metformin and testing, but metformin did not work for me and made me sick even with a strict diet. I was taken off of that and went through a laparoscopic procedure to remove some endometriosis and check everything else out. We were given the option of seeing a male fertility specialist as well but with not much of a push because there was a low likelihood of it helping. We were told IVF would really be our only option. Once hormone injections began, I had to up my doses because of lack of stimulation. We retrieved after 15 days of STIMS and ended up with 2 embryos that had to be frozen due to my high estradiol levels. We are waiting now for FET.
Describe the costs associated with your care under John Jarrett.
Our total cost after FET will be about $22,000.
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
10
The clinic [John C. Jarrett II] isn't fancy and it's seems disorganized since it's all paper still, but they know the procedures and have their act together...The nursing staff is absolutely wonderful. They were very kind and caring, and even called to follow up....IVF cycle fee - $10k Meds - $6k (quoted $3-5k)...Dr Jarret is very blunt but very good at his job. He is so knowledgeable and I felt completely comfortable in his care. I did not feel like he explained the negatives of what happened during my cycle well.
+ Read more
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
10
Describe your experience with Indiana Fertility Institute.
The clinic isn't fancy and it's seems disorganized since it's all paper still, but they know the procedures and have their act together.
During treatment, did you feel like you were treated like a number or a human?
Dr Jarret is very blunt but really knows his stuff. He adjusted the protocol to my specific history.
Describe your experience with your nurse.
The nursing staff is absolutely wonderful. They were very kind and caring, and even called to follow up.
How was your experience with John Jarrett?
Dr Jarret is very blunt but very good at his job. He is so knowledgeable and I felt completely comfortable in his care. I did not feel like he explained the negatives of what happened during my cycle well.
What one piece of advice would you give a prospective patient of John Jarrett?
Be okay with his directness, you want a doctor not a friend
Describe the protocols John Jarrett used in your cycles and their degree of success.
12 week suppression with birth control due to stage 4 endometriosis Antagonist protocol due to PCOS (bravelle, menopur, ganirelx) Lupron trigger HCG given before transfer Despite having an AFC > 40, I did not respond well to meds at all. I may have been oversupressed, or it could have been the Bravelle which had manufacturing issues. I was almost cancelled several times but ended up having 6 eggs retrieved, 5 were mature. Dr Jarrett does "to be sure" ICSI on 3 eggs and those were my only 3 to fertilize. I had two Day 5 blasts, one good quality and one poor. We had planned on eSET but since they didn't think our poor quality blast would freeze we transferred both. I became pregnant with one baby.
Describe the costs associated with your care under John Jarrett.
IVF cycle fee - $10k Meds - $6k (quoted $3-5k)
10
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28 - 29
Treated
2014 - 2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage
8
The [John C. Jarrett II] clinic itself was organized and clean...I saw a different nurse each visit during my IVF cycle, some of whom were less competent at scanning my difficult ovaries...
+ Read more
Age
28 - 29
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IVF
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage
8
Describe your experience with Indiana Fertility Institute.
The clinic itself was organized and clean.
During treatment, did you feel like you were treated like a number or a human?
We always felt rushed.
Describe your experience with the nursing staff.
I saw a different nurse each visit during my IVF cycle, some of whom were less competent at scanning my difficult ovaries.
How was your experience with John Jarrett?
Dr. Jarrett performed an exploratory surgery, one cancelled IUI cycle, and one round of IVF. He was kind and compassionate throughout each procedure. However, because I was a commuting patient, it was difficult to have a truly personal experience as meetings were replaced with phone consults. My IVF stimulating protocol was described by my new current RE as "old school." At my IVF egg retrieval, Dr. Jarrett was not able to retrieve from one ovary due to a visual blockage by my bowel. In hindsight, and now after seeing another doctor, a simple bowel prep could have dramatically changed the outcome of the procedure. Overall Dr. Jarrett is a good doctor, and likely the best in the Indianapolis area. After my failed IVF with him, I needed a second opinion and a fresh start with an RE with a different point of view.
8
Doctor
John Jarrett
Communication
8
Clinic
Indiana Fertility Institute
Indianapolis
– Read less
7
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI, Donor Eggs
Diagnosis
Anovulation
7
[The] nurses [at American Health Network] we not helpful. In fact over the phone were condescending, un concerned about patient's state of mind which is alarming. This could have be beacause i was a commuting client therefore I relied on a lot of phone interactions and I missed the personalized experience I truly felt more like a number than a person at the moment that I was most vulnerable. The couple of time i was able to go down his office the treatment was so much better. I chose to step back baby focused to more focus on treating my pcos. I will probably need invasive techiques still and would go back to him but I am hesitant being long distance. But living where I do I have limited options.
+ Read more
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, Donor Eggs
Diagnosis
Anovulation
7
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to consider drug intolerance
How was your experience with John Jarrett?
He is a great doctor. He probably is best suited for those that live locally. Also, If your only goal is pregnancy he is your guy. I have PCOS, it effects fertility but it is also a life long challenge. He never addressed my PCOS effectively. PCOS is a leading cause of infertility in females. I suffer from secondary infertility and understood it required a life style revamping. I was disappointed in his approach controllong it over the lifespan. His nurses we not helpful. In fact over the phone the were condescending, un concerned about patient's state of mind which is alarming. This could have be beacause i was a commuting client therefore I relied on a lot of phone interactions and I missed the personalized experience I truly felt more like a number than a person at the moment that I was most vulnerable. The couple of time i was able to go down his office the treatment was so much better. I chose to step back baby focused to more focus on treating my pcos. I will probably need invasive techiques still and would go back to him but I am hesitant being long distance. But living where I do I have limited options.
7
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Endometriosis, PCOS
10
It can be hard to get ahold of them [at Indiana Fertility Institute] but I still would recommend them in a heartbeat. Dr. Provost is clearly far more educated than others I’ve experienced, she cares for her patients and it shows. I’ve been extremely impressed with the office staff and flow so far...I haven’t had many interactions with her the nurse] so far, but the ones I’ve had have been pleasant...I’m going to begin my next round of treatment next cycle, letrozole, injection to induce ovulation and IUI.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Endometriosis, PCOS
10
Describe your experience with Indiana Fertility Institute.
It can be hard to get ahold of them but I still would recommend them in a heartbeat. Dr. Provost is clearly far more educated than others I’ve experienced, she cares for her patients and it shows. I’ve been extremely impressed with the office staff and flow so far.
During treatment, did you feel like you were treated like a number or a human?
She actually listened to me and took me seriously. She understood my pain from miscarriages and was sympathetic of them. She held my hand going into surgery and has said multiple times sincerely how she hopes the outcome is different this time.
Describe your experience with your nurse.
I haven’t had many interactions with her so far, but the ones I’ve had have been pleasant.
How was your experience with Meredith Provost?
Dr. Provost took the time to let me tell me full story and symptoms I was experiencing, and why I didn’t feel right returning to my previous Dr. She was able to diagnose my conditions within minutes, whereas my previous Dr. brushed them under the rug and pushed fertility meds. I feel like a weight has been lifted off of me since my conditions are now being treated and not just ignored.
What one piece of advice would you give a prospective patient of Meredith Provost?
She’s a lot more down to earth than a lot of other Drs. I’ve experienced in the past. Sometimes the office can be tricky to get ahold of but it’s worth it.
Describe the protocols Meredith Provost used in your cycles and their degree of success.
So far she discovered a uterine septum that she performed a hysteroscopy on to surgically remove and laparoscopic surgery where endometriosis was found and removed. I’m going to begin my next round of treatment next cycle, letrozole, injection to induce ovulation and IUI.
Describe the costs associated with your care under Meredith Provost.
I have not yet been billed for my medical treatment
10
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
IUI
Diagnosis
Unexplained
9
I love how the clinic [Indiana Fertility Institute] manages their retrievals and implantation making it so that they thoroughly clean in between each month (they are only required to do this once a year, and they do it monthly). I appreciate that the lab work is right up stairs and that everyone communicates so well.... IVF here was slightly more expensive than the estimates we received from other doctors, however we felt like we were in much better hands.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
IUI
Diagnosis
Unexplained
9
Describe your experience with Indiana Fertility Institute.
I love how the clinic manages their retrievals and implantation making it so that they thoroughly clean in between each month (they are only required to do this once a year, and they do it monthly). I appreciate that the lab work is right up stairs and that everyone communicates so well.
During treatment, did you feel like you were treated like a number or a human?
Dr. Provost has been my main point of contact with questions and results. For basic lab results she even called to tell me everything looked good. She chooses to use positive words such as "when you are pregnant" which I really appreciate. Although, she of course made it clear that it is not a guarantee.
Describe your experience with the nursing staff.
So far they have been great! When I have left voicemails, they return that day and give me as much information as possible.
How was your experience with Meredith Provost?
Thus far Dr. Provost has been exactly what I was looking for in a fertility doctor (as I have done treatments with two prior) she is an excellent communicator, puts me at ease, is intelligent, honest and realistic.
What one piece of advice would you give a prospective patient of Meredith Provost?
Set up a consultation and see for yourself. Dr. Provost is extremely smart and will tailor your plan to YOU, it is definitely not a one size fits all type of fertility plan.
Describe the costs associated with your care under Meredith Provost.
IVF here was slightly more expensive than the estimates we received from other doctors, however we felt like we were in much better hands.
10
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
PCOS
8
Everyone in the office [Indiana Fertility Institute] was warm and friendly and didn't make you feel like you were just a number in the waiting room. They always called you by name....Small waiting room, no after hours phone number if you needed to talk to someone....Welcoming and warm. Always listened to your concerns and thoughts....He [Dr. Jarrett] was always willing to answer questions and made sure that you understood what the plan of action was.
+ Read more
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
PCOS
8
Describe your experience with Indiana Fertility Institute.
Small waiting room, no after hours phone number if you needed to talk to someone.
During treatment, did you feel like you were treated like a number or a human?
Everyone in the office was warm and friendly and didn't make you feel like you were just a number in the waiting room. They always called you by name.
Describe your experience with the nursing staff.
Welcoming and warm. Always listened to your concerns and thoughts.
How was your experience with John Jarrett?
He was always willing to answer questions and made sure that you understood what the plan of action was. He always made sure to include my husband in our conversations and treatment plans. He was open and honest with his thoughts and what his thoughts on treatment plans were.
What one piece of advice would you give a prospective patient of John Jarrett?
Be willing to listen with an open mind
Describe the protocols John Jarrett used in your cycles and their degree of success.
We did two rounds of Femara with Ovidrel trigger shots and follicle studies.
Describe the costs associated with your care under John Jarrett.
Follicle studies were roughly $150 a time and then appointments were billed later
8
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
3
This clinic [Indiana Fertility Institute] is locate in a very nice part of town. The building its self is very beautiful. It clean inside of offices. It feels very warm and welcoming. Most of their procedures are done upstairs and consultations downstairs. They have several waiting areas even a small fudge where you can grab a water while you wait.... It's extremely hard to get someone firme their office to answer a phone.... we have done 3 cycles of IUI each one costed us $1300.00 with out meds
+ Read more
Age
Treated
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
3
Describe your experience with Indiana Fertility Institute.
This clinic is locate in a very nice part of town. The building its self is very beautiful. It clean inside of offices. It feels very warm and welcoming. Most of their procedures are done upstairs and consultations downstairs. They have several waiting areas even a small fudge where you can grab a water while you wait.
During treatment, did you feel like you were treated like a number or a human?
Dr. Provost treated me in a humane manner. She seem to be concerned about our situation has tried to give us as many options as possible. In our current financial situation.
Describe your experience with the nursing staff.
They are great staff . Except for one .
How was your experience with Meredith Provost?
I really like Dr.Povest. She always make us feel comfortable and at ease. She is a very positive person and makes us have just a bit more hope. That we can one day achieve our wishes of having a baby. When a treatment doesn't work , she try different methods.
What one piece of advice would you give a prospective patient of Meredith Provost?
I would say take down all your questions and concerns and put them on paper. So you can ask Dr Provost, or one for her nurse. It's extremely hard to get someone firme their office to answer a phone.
Describe the costs associated with your care under Meredith Provost.
In the pat year we have done 3 cycles of IUI each one costed us $1300.00 with out meds
10
Doctor
Meredith Provost
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Anovulation, Poor Egg Quality
10
Nurse Sara [at Indiana Fertility Institute-Indianapolis] was kind, and honest, not overbearing, laid back. Educated and knew what she was doing.... Admin/front desk staff are not the friendliest but get the job done. The billing representative needs to have a better approach too. She was not clear on procedure costs and rx costs, and when one ends.... Freeze all from the start - to avoid a cancelled treatment session, and produce as more eggs. Very glad this was the course as only 3 of 26 eggs made it to day 5.
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Age
Treated
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Anovulation, Poor Egg Quality
10
Describe your experience with Indiana Fertility Institute.
Admin/front desk staff are not the friendliest but get the job done. The billing representative needs to have a better approach too. She was not clear on procedure costs and rx costs, and when one ends.
During treatment, did you feel like you were treated like a number or a human?
personal conversations, eye-to-eye contact, realistic, never rushed
Describe your experience with your nurse.
Nurse Sara was kind, and honest, not overbearing, laid back. Educated and knew what she was doing.
How was your experience with John Jarrett?
I saw Dr Jarrett and Dr Provost; I liked the realistic, non-fluffy approach that both Doctors have. They allowed us time to think of questions and did not speak only medical jargon. I felt that what the advised is what they would a family member. yet they were also aware of the high cost involved and that it too is a key decision maker.
What one piece of advice would you give a prospective patient of John Jarrett?
Try and think of as many questions you can in advance, and be realistic and figure out the cost including RXs
Describe the protocols John Jarrett used in your cycles and their degree of success.
Freeze all from the start - to avoid a cancelled treatment session, and produce as more eggs. Very glad this was the course as only 3 of 26 eggs made it to day 5.
Describe the costs associated with your care under John Jarrett.
12500 for IVF process 4500 ish for transfer process
10
Doctor
John Jarrett
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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0
Age
35
Treated
2012
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve
0
We did 2 IUI's and he [Dr Jarrett at American Health Network] continuously refused cycle day 3 testing saying it wasn't needed. When my IUI's were unsuccessful and I demanded testing, my DOR was diagnosed and he would no longer treat me. His staff and Dr. Jarrett were extremely unkind and showed no empathy for the devastating news they were delivering. This doctor has a god complex. He's egotistical, rude and shows zero empathy for his patients. He only looks out for his best interests and the numbers and statistics being the best they can be. My diagnosis would not achieve good success rates. Therefore I was nothing to him.
+ Read more
Age
35
Treated
2012
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
1st of 4 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve
0
Describe your experience with Indiana Fertility Institute.
Their strength was their phlebotomist. She was the only kind person I came across in the 6 months I was a patient there.
During treatment, did you feel like you were treated like a number or a human?
No compassion. No kindness. No understanding.
Describe your experience with the nursing staff.
It was a job to them. They did not care about their patients.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with John Jarrett?
This doctor has a god complex. He's egotistical, rude and shows zero empathy for his patients. He only looks out for his best interests and the numbers and statistics being the best they can be. My diagnosis would not achieve good success rates. Therefore I was nothing to him.
What one piece of advice would you give a prospective patient of John Jarrett?
Stay away.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We did 2 IUI's and he continuously refused cycle day 3 testing saying it wasn't needed. When my IUI's were unsuccessful and I demanded testing, my DOR was diagnosed and he would no longer treat me. His staff and Dr. Jarrett were extremely unkind and showed no empathy for the devastating news they were delivering.
Describe the costs associated with your care under John Jarrett.
normal
0
Doctor
John Jarrett
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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5
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
PCOS
5
No complaints! Everyone was great and supportive! Friendly faces when you walk in was a great thing to see. The office [Indiana Fertility Institute] was understanding of work schedules and worked with you where they could. You could tell they cared a lot about their patients and enjoyed their job...Great nursing staff, front office and tech staff!...We used IUI after discussing interest in trying this before IVF
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Age
Treated
Success with this Doc
No
Race
Native American, Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
PCOS
5
Describe your experience with Indiana Fertility Institute.
No complaints! Everyone was great and supportive! Friendly faces when you walk in was a great thing to see. The office was understanding of work schedules and worked with you where they could. You could tell they cared a lot about their patients and enjoyed their job
During treatment, did you feel like you were treated like a number or a human?
He had great bedside manner and knew how to listen and answer questions thoroughly.
Describe your experience with the nursing staff.
Great nursing staff, front office and tech staff!
How was your experience with William Gentry?
Dr. Gentry was awesome! Would go back to him in a heartbeat ! He’s very knowledgeable and loves what he does. Dr. G is a great listener and answers any questions you have. He’s willing and open to the patients suggestions as well,
What one piece of advice would you give a prospective patient of William Gentry?
Go in with open ears and open heart
Describe the protocols William Gentry used in your cycles and their degree of success.
We used IUI after discussing interest in trying this before IVF
Describe the costs associated with your care under William Gentry.
Around 3500 including meds
10
Doctor
William Gentry
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Indiana Fertility Institute
Indianapolis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less