Describe your experience with Advanced Fertility Services.
It's a very intimate office, just the doctor and the practice manager. It was wonderful to build such a close relationship with both of them. This was the strongest take away for me; the personal attention, the sense that you are really being cared for and not just a number. It's a rare delight in any doctor's office, but particularly during such a sensitive and challenging time. The drawback of this is that occasionally things would fall through the cracks- phone calls sometimes went unreturned, a couple of times a rx wouldn't have been put through, etc. And no email, but I can live with that.
During treatment, did you feel like you were treated like a number or a human?
Dr. Loucopoulos runs a very small practice and the quality of care was top notch. I was never rushed, my concerns were always addressed, and I really felt like he got to know his patients. His bedside manner is wonderful; to the point but always sensitive. And he has a great sense of humor to boot. I never hesitated to contact their office throughout the long process whenever any questions came up.
Describe your experience with the nursing staff.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
- Failed to send your chart to another clinic
How was your experience with Andrew Loucopoulos?
My experience was wonderful. I'm not suggesting Dr. Loucopoulos is for everyone, not everybody appreciates his approach. His method is slow and thorough, he doesn't resort to meds right away. I love my time with Dr. Loucopoulos, so much so that I was sad to transfer to an OB when I got pregnant.
What one piece of advice would you give a prospective patient of Andrew Loucopoulos?
It takes a couple visits to warm up to him,